Lodge Brothers (Funerals) Ltd Avis 

5 512
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at New Malden were exceptional. They made a very tough period in our lives so much easier with their care, compassion and wisdom . The funeral arrangements for our father were handled pro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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5,0

Tous les avis

(5 512)

720 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. I have used them twice and been totally happy with their services. They are all extremely polite and kind, and make, what’s not the most happy time, a very smooth process. Victoria is super helpful and friendly, and helps you step by step through the process, offering advice when needed. Wonderful.

28 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your 5-Star review and for choosing Lodge Brothers again. We are truly grateful for your continued trust and are delighted to hear that our team helped make such difficult times a little easier for you. Your kind words about Victoria will mean a great deal to her. We are so pleased she was able to support and guide you through the process with care, kindness and understanding. Thank you again for taking the time to share your experience. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge Bros Memorials (Ashford) were…

Lodge Bros Memorials (Ashford) were very patient over a number of years, always responding positively, as the family agreed on a headstone for our grandmother.
We had a call advising when the headstone would be installed and asking if we would like to be present.
Always outstanding!

27 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your kind words and continued trust in Lodge Brothers Memorials. We understand how important it is to take the time needed when choosing a fitting memorial for a loved one and we are pleased we could support your family throughout the process. It was our privilege to help create a headstone for your grandmother and we are glad the communication and installation arrangements met your expectations. Your feedback means a great deal to our team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Mum's funeral

Your service was fantastic from start to finish thank you

23 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

We are delighted to hear that you found our service fantastic from start to finish. Your kind words are greatly appreciated. Kind regards Robert Lodge

Noté 4 sur 5 étoiles

I am sad not to rate this a 5 out of 5

I am sad not to rate this a 5 out of 5. Laura in the Walton office was absolutely fantastic and could not be faulted for the service she provided. Thoughtful, caring, showed compassion and understanding and was extremely efficient and thorough. I couldn’t recommend her highly enough. My tinge of disappointment was at the service itself (you get one shot at this). The immediate family followed the coffin into the crematorium but had not been given any service cards on entry or had any let for them on the seats. This meant as the service was about to start a member of the family had to go and ask for them. And unfortunately was only able to get one card between 6 people. We had ordered 100 and over 100 people attended. The management of how these are given out could perhaps be managed in a better way. These small things matter and I hope are learnt from in the future for other families.

30 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share such thoughtful feedback. We are truly grateful for your kind words about Laura in our Walton office and we will ensure your comments are passed on to her. It means a great deal to know that her care, compassion and professionalism provided support during such a difficult time. We are, however, very sorry to hear of your disappointment regarding the service arrangements on the day. We completely understand how important these details are and we sincerely apologise for the distress and frustration caused by the service cards not being readily available for your immediate family and guests. Your comments have been noted carefully and we appreciate you highlighting this so that improvements can be made. Thank you again for your feedback and for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional company

Very professional company, everything went well and without any problems

24 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are delighted to hear that you found our service professional and that everything went smoothly without any problems. Your feedback is greatly appreciated and we thank you for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very helpful and supportive with my…

Very helpful and supportive with my late partners funeral arrangements and everything that they done for me, so thank you to everyone and all the staff at Molesey

16 mars 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind words and for taking the time to share your experience. It was our privilege to support you during such a difficult time and we are truly grateful for your appreciation. Your feedback means a great deal to us all and we will ensure your thanks are passed on to all of our staff. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional and so kind

Very professional and so kind. We are so pleased we used them. The celebrant we used through them, Lum’Rhin, was brilliant and got the service exactly right for us.

30 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your 5-star review. We are truly pleased to hear that you had a positive experience with us. Your kind feedback and support are greatly appreciated and we are grateful that you took the time to share your comments. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Sally was amazing guided me through …

Sally was amazing guided me through every step of the way funeral was amazing she was so supportive thank you so much x

30 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your heartfelt words. It is heartening to know that Sally’s professionalism and understanding helped make the experience more bearable for you. Kind regards Robert Lodge

Noté 5 sur 5 étoiles
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. It is our priority to ensure that our clients feel supported every step of the way and your recognition of our customer service means a lot to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that the team provided both thoughtful support and a high standard of care throughout. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

A excellent compan7

Everyone was very professional and and caring. From collecting him from home to the viewing and the arrangements and the actual Funeral. They listened to my wishes and I always felt in safe hands. It was so comforting to be supported by them through this difficult time.

29 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your heartfelt feedback. It means a great deal to know that the team provided such comprehensive support during this difficult time. It is wonderful to know everything was handled with the utmost care and consideration, at every stage. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Friendly and Dependable

Very good smooth service, friendly, dependable and not pushy as some funeral directors can be. I would use again and recommend to friends.

28 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that everything was handled efficiently and that you found the team reliable and supportive throughout. Your recommendation is greatly appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Caring and professional

Great service and guidance. Very helpful staff and a beautiful headstone provided.

17 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. It is wonderful to hear that the staff provided such comprehensive support. It means a great deal to know the finished result met your expectations. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very proffessional

Very proffessional, symapthwtic and helpful

20 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your positive experience with us. Being there for families in every way we can is our utmost priority. Your kind words are greatly appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent Service with Utmost Compassion and Care

The team at Lightwater were brilliant, extremely supportive and on the day provided a professional and well organised service for our mum. Victoria's support was amazing, she guided us through each stage, keeping us fully informed with great communications - thank you so much for your care and compassion at such a difficult time, and for taking such good care of our mum x

28 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your heartfelt review and for taking the time to share your experience. We are deeply touched by your kind words about Victoria and the team and are grateful they could provide the care and kindness you needed. We are honoured to have been able to support you through this difficult time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Yet again they have exceeded all…

Yet again they have exceeded all expectations. Beautifully organised and delivered. Thank you Lodge Brothers for your support through this difficult time.

21 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your lovely words. We are grateful to hear that our team could be there for you when it mattered most and that everything was arranged to such a high standard. Your continued trust means a great deal. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Kind

Kind, patient and knowledgable staff, excellent installation.

6 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. We are pleased to hear that the team provided the highest level of care and support and that you were happy with the installation. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very caring, compassionate and proffesional

Lodge Brothers were very proffesional,very compasionate throughout. We purchased a headstone from the Surbiton branch,Jane was very helpful,talked us through the options for engraving,fonts,statues,timescales etc. After our choices we still had several questions,no phone call was left unanswered and I wasn't made to feel my questions were uneccessary or stupid. Even when the headstone was being installed I was informed of the date and process, it was also quicker than we thought it would be. We're very pleased with our choices, the quality and the headstone and engraving are great. I would definately reccommend Lodge brothers, especially for such an emotional occasion.

21 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share such detailed and thoughtful feedback. We are pleased to hear that Jane provided clear guidance and support throughout. It is also wonderful to know that the installation process was well communicated and completed promptly. It is our priority to ensure that our clients feel supported every step of the way. Your appreciation and recommendation means a lot to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Just brilliant service from the start I…

Just brilliant service from the start I cant thank Christine enough she is great so helpful and understanding couldn't of done it without her.she is a great asset to the company.thank you chris.would highly recommend this branch

15 avril 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind and heartfelt message. We are so pleased to hear that Christine provided such comprehensive support throughout, making a difficult time easier to manage. Your appreciation will mean a great deal to her, and your recommendation is truly valued. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very good people to work…

Very good people to work with…compassionate,kind & caring

28 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that everything was handled with care and consideration. We greatly appreciate your trust in us. Kind regards Robert Lodge

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