Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Eleganze , can’t be trusted. Scam website , purchased through the Shop payment site on Instagram. Promised an update and nothing coming. I’ve been ripped off.

Noté 1 sur 5 étoiles

Would give zero stars if possible! This company is based in China and sells sub-standard goods that in no way resemble what they advertise. My mother purchased a “Cashmere” jumper that turned out to b... Voir plus

Noté 1 sur 5 étoiles

Bought wall clock from company Received wrong item and company has not responded for article to be returned or refund of money Company has not responded to all my several E-mails sent Appalling co... Voir plus

Noté 1 sur 5 étoiles

Basically I bought a jumper, received generous discount code to add another. Did so. Got an email saying order being progressed. Then nothing. Checked trust pilot, saw negative reviews. Emaile... Voir plus

1,1

Mauvais

TrustScore 1 sur 5

345 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,1

Tous les avis

(345)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not buy from here - Terrible quality and customer service

Ordered a coat which looked nothing like the advertised picture and took 2 weeks to arrive. Absolutely terrible quality. I didn't even unfold it to try it on. Only way to return is to pay for postage to China. I have received no response from the support email other than an automated one with the returns address. I have sent it back but not feeling hopeful about a refund. Do not buy from here!

26 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Just got my very cheaply made flying…

Just got my very cheaply made flying jacket all I can say what load of rubbish supposed to be sheep skin leather well only leather I have seen made of cloth well ripped off don't buy anything from this company chinese rubbish made un sweat shops

25 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

BAG OF RUBBISH

Just read the reveiws,and ive just bought from here,i have NOT had my jumper come after 2 weeks what a joke company Keep AWAY FROM THIS COMPANY,they call their selfs London more like LADBOYS 😡😡😡

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased a garment from London…

Purchased a garment from London elegance never realised they were a Chinese company. Wanted to return as product not as per image and too large. The service department ignored my emails for a couple of weeks. Eventually contacted me giving me a return address in China to return goods at my expense. No returns label provided just an address given.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered two medium sized cashmere…

I ordered two medium sized cashmere jumpers for my husband. They took over two weeks to arrive. They were small even for a small ! No labels whatsoever and I am supposed to pay the postage to return the parcel back to China, really !! I don't believe I would receive any money in return so will just have to give them to charity. Avoid this company at all costs.

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Advert nothing like goods received. Company do not respond
Do not use absolute rubbish sent. Reported to Dutch trading standards discovered products obtained via various Chinese sales sites and sent out under false advertising with greatly increase prices

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Only put 1 star so I could write a…

Only put 1 star so I could write a review.
DO NOT BUY FROM THIS SELLER!
Quality of product is appalling and very little response when needing to return.
Says needs posting back to China, what a Joke.
The return address on the package is Southall, UB2 5LF. Clearly sent through a cheap courier using their address

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't buy from this company

I received my order after nearly 2 weeks.The jumper was not cashmere as described. There are not material labels and size label.They were horrible looking cheap stuff,worth £8 but charged £80.it was a rip off.I asked for return label but was told I need to send them back to China at my own cost first before they consider refund.

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM, SCAM!!Please don’t use

Please don’t use this company they are a SCAM, SCAM!! Paypal has just paid my money back, thought I was buying a real leather bag and received a plastic carrier bag for £75 how can they be allowed to do this!!
Get PayPal involved and send them pictures to get your money back!! They are from China and they will not send you what you think you have ordered!!
Please don’t be fooled as I was… this company will not reply back to you

2 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam, jumper I ordered was not as described. Took a month to arrive and when I tried to return was told to send to China for refund!!!!

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling service and a…

Appalling service and a misrepresentation of the product which was not cashmere or anything resembling it. It took almost two weeks to arrive. The large size was small. The return address is in China as I should have suspected. I wish I had read the awful reviews before I went anywhere near this company.

18 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

The usual customer service you'd expect from China

Ordered a mens jumper the site said uk dispatch easy returns so I thought I was safe...NO...jumper took 12 days to get here and the sizes were way off...the bag it came in looked remarkable similar to another Eastern company and I started to get suspicious then I sent an email saying please may I exchange..well I thought I'd try..they told me to send it to China or have 10% off..the fight goes on feeling hopeful with paypal.....

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't buy

I wish that I had read the review before buying from this company. It took a long time for 2 jumpers to arrive. Now they arrived and they are not cashmere jumpers that I wanted to buy.They are cheap man made material. Don't buy from this company.

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE!

TERRIBLE!! Mans inhumanity to man is what this company represents. My husband bought a 'classic cotton' shirt. It arrived weeks after it was ordered, cheap polyester material and even cheaper buttons, short in length, terrible tayloring. A TOTAL SCAM.

6 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not Buy

If I could give 0 I would disgusted with jacket not like advertised spoilt Xmas do not order from them

30 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam company …

I ordered clothes for my hubby birthday. 2weeks ago. It passed his birthday now I haven’t gotten my item. The review am seeing now breaks my heart honestly.

18 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 cashmere jumpers

I ordered 2 cashmere jumpers. Goods arrived 2 weeks late. Jumpers are not cashmere but a nasty cheap synthetic material: this has been verified by a textile expert. The craftsmanship is appalling, unfinished seams, shoddy, and not in anyway as described in details on their website. No labels confirming composition, no care instructions. No packing list. Another scam company
I complained, they sent a generic email saying return goods at your cost to China. They said they were in London/Utrecht.

8 janvier 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus