Medtronic Avis 475

I left my doctor's office with the instructions "you'll have an email, verify your email and go from there to link your device to your phone app. And here is a ph# you can call 24/7 if you have any problems." I was not able to activate my phone app and now I must wait over 48 hours to get it activated because there is no customer service available now?!?! As someone with newly diagnosed Afib, I find this service to be VERY VERY POOR!!!! Now I'm checking the reviews and see it's below 2! I trusted my doctor, but wish I had looked at reviews first! Not happy with Medtronic AT ALL!

Ich bin , seit ich diese Firma empfohlen bekam ( ca 10 Jahre) super zufrieden und total begeistert von den Produkten. Mein Langzeitwert könnte garnicht besser sein. Die Beratungen in allen Bereichen waren top, immer sehr freundlich und sehr Kompetent. Ich kann die negativen Bewertungen nicht nachvollziehen, tut mir leid. Ich würde diese Firma immer wieder weiterempfehlen und bin wirklich mehr als zufrieden

Medtronic is a scam.

Been a diabetic for 18 years and used arm scanners for the past 7-8. The Medtronic 4 is genuinely useless. Every site change takes 3-4 goes as the sensor bleeds or doesn't stick. Medtronic are aware of the issue but can't be bothered to fix it. NEVER use the Medtronic if you don't have to. The libre is much better designed, lasts twice as long and has much better user support than Medtronic.

The person who designed the Guardian 4 clearly is not a diabetic and has never used it as it clearly is nowhere near ready to be sold.

Sensoren für neue Pumpe nicht geliefert. Also im Moment unbrauchbar. Bei der Bestellung war PayPal nicht möglich. Also 400€ weg. Das ist eigentlich Betrug.
Vielleicht kommen sie ja noch. Der Telefonsupport ist nutzlos.

The Minimed mobile app is the biggest joke they have ever done. You update it and you can not get on your phone again. There is no help to try and get it back just people who don't know what they are talking about. I strongly advise do not buy anything from medtronics because you too can be like me get frustrated and get a heart attack trying to fix it. If I have to rate medtronics it would probably be a _100000000 and the medical board should ban their products.

Übelst keine Funktion

Problemer med sensor, oppkobling og Bluetooth. Dette er ikke noe å samle på.

I have been a Medtronic customer for over 15 years. For anyone thinking of going with Medtronic...DO NOT DO IT!! I currently have the 780G and the Guardian 4 Transmitter and sensors. For months now the sensors have not been working properly or lasting any time at all. I have had boxes replaced only to get more that do not work. MEDTRONIC IS AWARE OF THE PROBLEM and have admitted it! They have no solution except to have you keep using them and keep a log of when they fail, etc. Then you have to call to get replacements sent, wait to get them and then they are faulty as well. Sensors that are supposed to last 6 to 7 days are not even lasting 24 hours! I was told that it would be the end of the year before they MIGHT be able to release their new Transmitter/Sensor combo. In the meantime, no sensors are working and the G4 is useless.

My doctor had already recommended that I change to another manufacturer/company due to Medtronic having many issues. I will be leaving Medtronic as soon as I can get the new pump and transmitter delivered! Medtronic has gotten worse and worse over the last several years. Finally it is at the bottom of the pit! The only reason I gave one star was because Zero was not an option.

MEDTRONIC HAS TURNED INTO A KNIGHTMARE FOR CUSTOMERS WHO REQUIRE THERE CARE AND SUPPLIES FOR DIABETIC PATIENTS
I HAVE ORDERED MY CANNULAS THAT I REQUIRE TO REPLACE EVERY 2-3 DAYS
I HAVE BEEN WAITING FOR OVER 3 MONTHS TO RECEIVE MY CORRECT ORDER FOR MY CANNULAS

THE STAGE HAS EVEN GOT THAT DESPERATE
I AM LEAVING CANNULAS IN MY BODY FOR 3-7 DAYS
I HAVE NO CHOICE

I HAVE CANNULA INSERTS ALL OVER MY BODY WITH SCARS AND MOUNDS ALL OVER MY LOWER ABDOMEN

I THEM COMPLAINED TO MEDTRONIC NEAR LUNCH TIME
LAURA COOPER IS THE TEAM LEADER WHO I SPOKE TO OVER 3 MONTHS AGO OVER ANOTHER ISSUE

YES THEY ARE UNABLE TO SUPPLY CORRECTLY MY

CANNULAS MMT906A
RESERVOIRS - MMT332A
GLUCOSE SENSORS - MMT7040C1
BATTERIES - 4 X AA ENGERIZER

THEN I ACCEPTED THAT MEDTRONIC COULD NOT SUPPLY

I REPEAT COULD NOT SUPPLY
THEY HAD NO STOCK
THEY WERE NOT MAKING THEM NOW

WHO KNOWS ?

WHAT HAS BECOME OF MEDTRONIC NOW

I ACCEPTED THIS IS BECOMING A KNIGHTMARE
I DONT LIKE HOSPITALS AND DONT WISH TO PUT EXTRA STRESS ON THEM AFTER THE GOVERMENT HAS ALREADY PUT A MASSIVE STRESS ON EVERY HOSPITAL IN THE UK

I GUESS WITH COMPOUNDING TOO MANY PEOPLE INTO OUR COUNTRY

I ACCEPTED THAT THEY COULD SUPPLY THE CORRECT LENGTH CANNULAS SO I WOULD HAVE TO USE THE WRONG ONES THE
SHORTER LENGTH CANNULAS

MMT905A

THEY HAVE NOT DELIVERED THESE EITHER

THIS COMPANIES VALUES ARE MISGUIDED

THE TEAM LEADERS / MANAGERS WILL NOT ANSWER THE PHONE OR SPEAK TO DISTRESSED CUSTOMERS THROUGH THERE OWN NEGLIGENCE AND SHOCKING BEHAVOIR !!!!!!!!!!!!!!!!!!!!!!

Has been a great company and an asset to my diabetes management, A-1 C steadily on the decline since the G4 upgrade .

Ich verstehe leider die wenigen positiven Bewertungen nicht. Ich bin seit 35 Jahren Diabetikerin. Habe alle medronic Modelle durch und auch den medizinisch technischen Support. Der am anfang meiner Pumpenteraphie durch ausschließlich persönliche Betreuung durch fr.Hazel einfach perfekt war. Eine Dame die wirklich alles für ihren Job und ihre Diabetikerin getan und möglich gemacht hat. Seit sie nicht mehr ist ging alles den Bach hinunter. Keine Hilfe, kein Support, keine Betreuung und sehr sehr viele defekte medizinische Hilfsmittel. Meiner Meinung nach handelt es sich mittlerweile bei Gerät und Support um wirklich grobe Fahrlässigkeit. Kan die 760g absolut niemandem weiter empfehlen da man mit diesem Ding und seinen vielen Defekten vollkommen auf sich alleine gestellt ist. Beängstigend. Werde das auch im lkh graz so melden. Meine nächste Wahl fällt bestimmt nicht mehr auf medtronic. Inkompetenz der Mitarbeiter wird hier groß geschrieben. Schade

Ich bin nicht ganz 2 Jahre Träger der 780g und habe nun schon die 5. !!!!! defekte Pumpe. 2 mal Haarrisse im Gehäuse, 2 mal defekte Gewindestange und einmal macht das Ding Alarm " Schwerer Pumpenfehler bitte schnell ausschalten". Mann merkt es schon wenn an der "neuen" Pumpe das Bedienfeld so knistert das ist leider keine Qualität das ist Chinaschrott.

Kundendienst ist extrem schlecht. Angekündigte Mittel werden nicht verschickt, Probleme nicht behoben, Erreichbarkeit mangelhaft.

Sobald ein Wechsel auf anderen Hersteller möglich ist, werde ich diesen in Angriff nehmen. NIE WIEDER MEDTRONIC

Umweltbewusstsein gleich 0.
4 Sensoren bestellt dann kam jeden Tag ein Sensoren in einem übergroßem Paket.
Sowas nennt man Müll vermeiden.
Alles Lüge.

👎👎👎👎👎👎

Gratis advies: begin er niet aan.
Werkelijk niets werkt naar behoren. Hulpdienst heeft zelf hulp nodig om bekwaam te werk te gaan.
Sensor werkt nooit 7 dgn. Aansluittijd duurt véél te lang, minimaal 2 uur…
Wil je sensor op je boven arm moet je hopen dat dat middeleeuwse ding ermee stopt als er iemand in huis is. Zelf niet te vervangen….
Pomp inmiddels al vervangen. Had de pomp nog geen half jaar in gebruik.
Ik laat het hierbij anders is er voor de volgende geen plek meer om een review te schrijven!
Nogmaals zoek verder…

I'm so poor I can't afford financial aid...that is literally what I was told. I don't really need to write too much after that but I am not joking. So poor you can't afford financial aid....I'm what that's for. I've been a customer of your company for over 20 years and that's how you treat me? Thanks for that great feeling of acceptance.

Transmitter wilde niet meer verbinden. Nergens op internet of in papieren handleiding een oplossing te vinden. Medtronics bel ik niet meer, die luistert niet daadwerkelijk naar mijn probleem (en dat is heel vaak gebeurt). Telefoon medewerkers zijn niet kundig, niet op de hoogte van de apparaten en hoe ze werken. Sensoren gaan doorgaans geen 7 dagen mee zoals Medtronic claimt. Wanneer ik een vervangende de sensor bestel, duurt het dik 4 weken voordat ik die in huis heb. Als je de kans nog hebt om een ander bedrijf te kiezen voor je medische apparaten, dan raad ik dat met klem aan. Medtronic snapt niet helemaal dat wij niet zonder dit spul kunnen, die lijkt te denken dat je de medische aandoeningen van anderen niet serieus hoeft te nemen.

Guardian sensor 4 zeer slecht en ik heb slecht ervaring mee en hij doet vaak niet gewoon update en opwarmen aantaal uren zonder waarde, dus slecht sensor tot nu heb ik gezien.

Avoid!!! Medtronic neglects their customers. Calls are unreturned. They did not fulfill my order. My doctor is now trying to see if I can get supplies immediately.
The management at this company is disgraceful!

I am with Angela. If you are thinking about “upgrading” to the Guardian 4 sensors and the 780G pump DON’T!!! The sensors are garbage!!! If you call Medtronic to talk about the sensor you will get, “It should last between 5 to 7 days”. WHAT!!! It should not stop working until the 7th day. This last sensor stopped working on day 3. Apparently Medtronic thinks it’s ok to have less than subpar devices. For a company that has been in business for so long and talks about how great their products are one would think they could come up with something like the Dexcom G6. Yes I know there is now Dexcom G7 but unfortunately I made the mistake of switching to the Medtronic sensor. As soon as I can I am dropping anything to do with Medtronic and going with the Dexcom setup pump included. The Dexcom G6 sensors never stopped working until day 10 when they expired. I agree if I could rate them zero I would.