MobilityCo Avis 

658
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering and price was much lower than I had found elsewhere. I was contacted after to see if I wished to upgrade my device battery which I declined. Then contacted again to say the battery I h... Voir plus

Noté 5 sur 5 étoiles

We ordered a rollator which arrived super fast and well packed. It was easy to assemble and the company have been really helpful with great communication. We are happy to recommend them based on our e... Voir plus

Noté 5 sur 5 étoiles

Just excellent! The adviser could not have been more helpful and efficient and assisting with any queries and offering his valued experience. He made it so easy! The scooter and accessories arrived... Voir plus

Noté 3 sur 5 étoiles

Disappointed that you only do next day delivery at over 7.00 pounds. I didn’t need next day delivery but there was no other option.

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équpement médical

Écrit par l'entreprise

MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

658 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(658)

233 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Cook and clean without adaptations

I was in spinal rehab when I ordered and paid for my riser wheelchair. I saw the restrictions of a manual chair and hoped my independence would evolve with the correct equipment. Spinal rehab ot try to steer mdse away from purchasing any wheelchair mainly not measured to me and cushion performance. I wanted a riser to reach cupboards to look down on surfaces to cook and clean without adaptations to my kitchen. This wheelchair did all that I wanted. Mobility company gave no judgement no fuss service and delivered to my door on delivery day. The chair itself has an excellent captains chair. Drawbacks are transfers the arm when up has metal dynamics under neath that started to bruise my back we over came this with a removable blanket padding the area. Also not having side supports lije a regular manual chair I found my legs would splay outwards. We bought padded leg strapping to deal with this. The wheels slide on my ramps also quite concerning just to go into the garden. But tbh I use my chair more tgat the manual as pressure sores do not appear and with a blanket on the seat I don’t get a red posterior.

15 juin 2026
Avis spontané
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Réponse de MobilityCo

Hi Christina,

Thank you for taking the time to leave such a detailed and thoughtful review.

We’re delighted to hear that your riser wheelchair has given you the independence you were hoping for and has allowed you to carry out everyday tasks more easily. It’s especially rewarding to know it has made such a positive difference during your rehabilitation.

We also appreciate you sharing your honest experience with the areas you have adapted to suit your needs. Feedback like yours is invaluable, as it gives both us and future customers a balanced insight into real world use.

Thank you again for choosing MobilityCo. We wish you all the very best with your continued recovery and hope your wheelchair continues to support your independence.

Kind regards,
The MobilityCo Team

Noté 5 sur 5 étoiles

Very helpful and quick response and…

Very helpful and quick response and service

24 juin 2026
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Réponse de MobilityCo

Hi Shirley,

Thank you for your lovely review.

We’re pleased to hear you found our team helpful and that you were happy with the quick response and service.

We really appreciate your feedback and thank you for choosing MobilityCo.

Kind regards,
The MobilityCo Team

Noté 4 sur 5 étoiles

Good experience overall.

Easy ordering online as we knew what we wanted. Good price.
Took a while to despatch scooter, But delivered by Gregorys with care and they phoned us before to arrange.
Overall, 1 week from ordering to scooter arriving. Happy with scooter.

22 juin 2026
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Réponse de MobilityCo

Hi Gary,

Thank you for taking the time to leave a review.

We’re pleased to hear you found the ordering process straightforward and that you were happy with the price and your new scooter. We appreciate your patience while your order was being prepared, and we’re glad the delivery was handled with care and arranged at a convenient time.

We hope you enjoy your scooter, and thank you for choosing MobilityCo.

Kind regards,
The MobilityCo Team

Noté 5 sur 5 étoiles
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Réponse de MobilityCo

Hi Ian,

Thank you for your review.

We’re delighted to hear you found our advice helpful and that your order was delivered quickly. We really appreciate your feedback.

Kind regards,
The MobilityCo Team

Noté 5 sur 5 étoiles

Wheelchair arrived within 24hrs

Wheelchair arrived within 24hrs. Great service.

4 juin 2026
Avis spontané
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Réponse de MobilityCo

Hi,

Thank you for your review.

We’re pleased to hear your wheelchair arrived within 24 hours and that you were happy with the service. Thank you for choosing MobilityCo, and we hope you enjoy your new wheelchair.

Kind regards,
The MobilityCo Team

Noté 5 sur 5 étoiles

MobilityCo

MobilityCo are brilliant. The service from ordering the aero carbon scooter through to delivery was very helpful and efficient. I had a query about the product and the company dealt with the issue swiftly. I would highly recommend MobilityCo. Thank you.

10 juin 2026
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Réponse de MobilityCo

Hi Denise,

Thank you so much for your wonderful review and for recommending MobilityCo. We are delighted to hear that you found the ordering process, delivery, and our customer service helpful and efficient. It is great to know we were able to resolve your query quickly and that you are happy with your Aero Carbon Scooter.

We really appreciate your kind words and hope you enjoy your new scooter. If you ever need any assistance in the future, please don't hesitate to get in touch.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Customer service was excellent and the…

Customer service was excellent and the appliance is of good quality. The buying process was easy,the delivery was when they said it would be. We thought we had a faculty wheelchair but it was user error and the member of staff we talked to was helpful and patient,even offered to send a replacement .we followed his advice and all was sorted. Not often that you get customer service these day but this was excellent customer service.

17 juin 2026
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Réponse de MobilityCo

Hi Susan,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you found the ordering process straightforward, the delivery arrived as expected, and that you are happy with the quality of your wheelchair.

We are especially glad our team was able to help resolve the issue and provide the support you needed. Delivering excellent customer service is something we take great pride in, so your kind comments really mean a lot to us.

Thank you again for choosing MobilityCo. We wish you all the best and are always here if you need any further assistance.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

I have a Motion Healthcare mLight…

I have a Motion Healthcare mLight scooter that I purchased from you and I am delighted with it. It has been all over the world on many flights. My latest purchase was just a mudguard as it got damaged on my travels, I ordered it by email and it came very quickly. What's not to love 💕 I am able to travel the world even with my very limited mobility and the scooter folds up so very small so easily goes in cars, trains and airplanes. Fits perfectly in my porch at home and in my hallway in my Spanish home. Happy 😊

12 juin 2026
Avis spontané
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Réponse de MobilityCo

Hi David,

Thank you so much for your fantastic review. We are delighted to hear how much you are enjoying your Motion Healthcare mLite scooter and that it has enabled you to travel the world with confidence. It's wonderful to know it has been such a reliable companion on your journeys and fits so well into your daily life at both your homes.

We are also pleased we could get your replacement mudguard to you quickly and make the process as easy as possible.

Thank you again for your kind words and for choosing MobilityCo. We wish you many more happy and enjoyable adventures with your scooter.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

TGA Vita S

Good service,took five days as promised!

15 juin 2026
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Réponse de MobilityCo

Hi Mark,

Thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received and that your order arrived within the expected delivery timescale.

We really appreciate your feedback and thank you for choosing MobilityCo. If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Excellent company very helpful value…

Excellent company very helpful value was better than anywhere else quick delivery

17 juin 2026
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Réponse de MobilityCo

Hi Jeffry,

Thank you for your fantastic review. We are delighted to hear that you found our team helpful, our prices competitive, and that your order was delivered quickly.

Your kind feedback means a great deal to us, and we truly appreciate you choosing MobilityCo. We hope to be of assistance again in the future.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly. Serviced my 2 mobility scooters and did a great job. Very reasonable price and didn’t try to upsell to get more money

17 juin 2026
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Réponse de MobilityCo

Hi Paul,

Thank you for your wonderful review. We are delighted to hear that you were happy with the service you received for both of your mobility scooters.

Providing honest advice, fair pricing, and friendly customer service is something we take great pride in, so your kind comments mean a lot to our team.

Thank you for choosing MobilityCo. We look forward to helping you again whenever you need us.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Good old fashioned customer care

Good old fashioned customer care. Said what they were going to do and did what they said. Excellent communication, very pleased.

2 mai 2026
Avis spontané
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Réponse de MobilityCo

Hi Alan,

Thank you for your fantastic review. We are so pleased to hear that you appreciated our customer care and communication throughout your experience with us.

We always aim to deliver on our promises and keep our customers informed every step of the way, so it's wonderful to know this made a positive impression.

Thank you for choosing MobilityCo. We truly appreciate your support and hope to assist you again in the future.

Kind regards,

The MobilityCo Team

Noté 3 sur 5 étoiles

Need to communicate

Never spoke directly to anyone,but they gave me an estimated delivery,delivery turned up with no communication

11 juin 2026
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Réponse de MobilityCo

Hi,

Thank you for taking the time to leave us a review. We are pleased to hear that your order arrived within the estimated delivery timescale.

We appreciate your feedback regarding the communication and will take your comments on board as we are always looking for ways to improve our customers' experience.

Thank you for choosing MobilityCo, and we hope to assist you again in the future.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Service was great

Service was great. Scooter is fab. Trust this company based on past help.

19 juin 2026
Avis spontané
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Réponse de MobilityCo

Hi Elaine,

Thank you so much for your lovely review. We are delighted to hear that you are pleased with your scooter and that you had a great experience with our service.

Your continued trust and support mean a great deal to us, and we truly appreciate you choosing MobilityCo again. We hope you enjoy your new scooter, and if you ever need any assistance, we are always here to help.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

First class!

Our experience with MobilityCo has been first class. Mason guided us through the process of choosing a folding power chair to suit my husband’s disability needs. There was no pressure to buy. He had excellent knowledge of the many chairs on the market and we could test drive them from the shop. He has visited our home to advise on a ramp - nothing is too much trouble. I would highly recommend this company.

9 juin 2026
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Réponse de MobilityCo

Hi Helen,

Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that Mason was able to help you find the right folding powerchair for your husband's needs and that you felt supported throughout the process.

We believe it is important to give our customers the time, advice, and opportunity to try products without any pressure, so your kind comments mean a great deal to us. We are also pleased that Mason could assist with advice on a suitable ramp for your home.

Thank you for your recommendation and for choosing MobilityCo. We wish you both all the very best, and if you ever need any further assistance, we are always here to help.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles
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Réponse de MobilityCo

Hi Martin,

Thank you for your continued support and for taking the time to leave us a review. We are delighted to hear that you received the excellent service you've come to expect from us.

Your loyalty means a great deal to our team, and we look forward to assisting you again in the future.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

A hick up at the start resolved…

A hiccup at the start, resolved satisfactorily and efficiently. Easy to communicate using the online chat. Power Push Sonic Wheelchair, excellent piece of kit, strong and lightish even with the motor and battery.
Delivered and set up quickly, with a demonstration.

17 juin 2026
Avis spontané
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Réponse de MobilityCo

Hi John,

Thank you for taking the time to leave such a thoughtful review. We are pleased that we were able to resolve the initial issue quickly and efficiently, and that you found our online chat service easy to use.

It is wonderful to hear that you are happy with your Power Push Sonic Wheelchair and that the delivery, setup, and demonstration met your expectations.

We really appreciate your feedback and thank you for choosing MobilityCo. We hope you enjoy using your new wheelchair, and if you ever need any assistance, we are always here to help.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

Great product

Great product, great price, great company to deal with
10 out of 10

23 mai 2026
Avis spontané
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Réponse de MobilityCo

Hi Andrew,

Thank you for your fantastic review. We are thrilled to hear that you are happy with your purchase, found it to be great value, and enjoyed your experience with our team.

Your 10 out of 10 rating means a great deal to us, and we truly appreciate your support. Thank you for choosing MobilityCo, and we look forward to helping you again in the future.

Kind regards,

The MobilityCo Team

Noté 5 sur 5 étoiles

The boss could not have been more…

The boss could not have been more helpful and acomidating in sorting out the correct powerchair

9 juin 2026
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Réponse de MobilityCo

Hi Brian,

Thank you for sharing your experience. We are really pleased to hear that we could help you find the right powerchair and make the process as straightforward as possible.

Choosing the right mobility equipment is an important decision, so it's great to know you felt well looked after. Your kind comments are very much appreciated and will be shared with the team.

We hope you enjoy your new powerchair for many years to come. Thank you for choosing MobilityCo.

Best wishes,

The MobilityCo Team

Noté 5 sur 5 étoiles

Great service from start to finish.

Great service from start to finish.
Partner absolutely loves her mobility scooter,she has her independence back after having alot of medical problems with her knees.

16 juin 2026
Avis spontané
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Réponse de MobilityCo

Thank you for your wonderful review. It is fantastic to hear that your partner is loving her new mobility scooter and, most importantly, that it has helped her regain her independence after everything she has been through.

Knowing that our products can make such a positive difference to someone's everyday life is incredibly rewarding for our team. We are also delighted that you were happy with the service you received from start to finish.

We wish your partner many happy journeys on her new scooter, and thank you both for choosing MobilityCo.

Warm regards,

The MobilityCo Team

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