Easy ordering and price was much lower than I had found elsewhere. I was contacted after to see if I wished to upgrade my device battery which I declined. Then contacted again to say the battery I h... Voir plus
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Lisez les avis des autres
We ordered a rollator which arrived super fast and well packed. It was easy to assemble and the company have been really helpful with great communication. We are happy to recommend them based on our e... Voir plus
Just excellent! The adviser could not have been more helpful and efficient and assisting with any queries and offering his valued experience. He made it so easy! The scooter and accessories arrived... Voir plus
Disappointed that you only do next day delivery at over 7.00 pounds. I didn’t need next day delivery but there was no other option.
À propos de l'entreprise
Écrit par l'entreprise
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Coordonnées de contact
6 Chester Road, SK11 8DG, Macclesfield, Royaume-Uni
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,7
Excellent
658 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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nice people to deal with
had a chat with James arranged to meet at the Congleton warehouse when i arrived the scooter was boxed James unpacked it and demonstrated how to unfold and fold the scooter and instructions how to use controls i was able to drive the scooter around their warehouse the mLite was suited for my requirements very helpful and friendly company thank you James 100%
16 juin 2026
Avis spontané
Réponse de MobilityCo
Hi,
Thank you for your fantastic review. We are so pleased to hear that your visit to our Congleton showroom was a positive experience and that James was able to help you find the right scooter for your needs.
Being able to see the scooter, try it out, and have everything demonstrated before making your decision is something we know our customers value, so it's great to hear you found this helpful.
We will be sure to pass your kind comments on to James. Thank you for choosing MobilityCo, and we hope you enjoy many happy journeys on your new mLite scooter.
Kind regards,
The MobilityCo Team
Réponse de MobilityCo
Hi Clive,
Thank you for your great review. We are delighted to hear that you were pleased with both the service you received and the prompt delivery of your order.
It's also wonderful to know that you are happy with your purchase. We really appreciate your support and hope to be able to help you again in the future.
Best wishes,
The MobilityCo Team
Very helpful courier,
Very helpful courier,put pallet inside garage for me.
Didn't phone beforehand as asked, but I was in so no problem.
Product perfect,very well packaged,and Mechanic Son able to assemble. Thank you for quick response to order.
5 juin 2026
Réponse de MobilityCo
Hi Jackie,
Thank you for taking the time to leave us such a lovely review.
We are delighted to hear that you were pleased with your purchase and that it arrived well packaged. It's great to know your son was able to assemble it with ease, and we're pleased we could get your order to you quickly.
We truly appreciate your support and hope your new product serves you well. If you ever need any assistance in the future, our team will be happy to help.
Kind regards,
The MobilityCo Team
Top marks super helpful
Top marks super helpful and knowledgeable staff. Fast delivery and great back-up support too 👍
8 juin 2026
Réponse de MobilityCo
Hi,
Thank you so much for your fantastic review and for the top marks.
We are delighted to hear that you found our team helpful and knowledgeable, and that you were pleased with the fast delivery and ongoing support. Providing great service before and after a purchase is something we are committed to, so your feedback is greatly appreciated.
Thank you for choosing MobilityCo. We hope to be of assistance again in the future.
Best regards,
The MobilityCo Team
Nice scooter,had some problems with…
Nice scooter,had some problems with delivery but alls well,problem was dealt with a couple of phone calls and sorted to my satisfaction.if i ran the company i would be on to the couriers and finding out why the seller paid for premium saturday delivery and still not delivered till monday.
5 juin 2026
Réponse de MobilityCo
Thank you for your review.
We're pleased to hear that you're happy with your scooter and that the delivery issue was resolved to your satisfaction. We do apologise that the premium Saturday delivery service was not fulfilled as expected by the courier.
We understand your frustration and share your disappointment when a delivery service falls short of the standard both we and our customers expect. Your feedback is appreciated, and we will continue to work closely with our delivery partners to improve the experience for our customers.
Thank you for your patience and for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Mason a James have always been…
Mason a James have always been absolutely honest and polite and have always done their best to help me. Mobility company have always done their best to help me with my disability. Stephen Brodie
5 juin 2026
Réponse de MobilityCo
Hi Stephen,
Thank you for your kind words and continued support.
We're delighted to hear that Mason and James have been able to assist you and provide the honest, helpful service that we strive for. Knowing that we've been able to support you with your mobility needs means a great deal to us.
Thank you for taking the time to share your experience. We truly appreciate it.
Kind regards,
The MobilityCo Team
After having a problem while ordering…
After having a problem while ordering on line, I phoned Customer Service and was transferred to James who was extremely helpful and I was happy to received my order the very next day.
2 juin 2026
Réponse de MobilityCo
Hi Rita,
Thank you for your review.
We’re pleased to hear that James was able to help when you experienced an issue ordering online. It’s great to know everything was resolved quickly and that your order arrived the very next day.
We appreciate your feedback and thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
They never kept me informed of the…
They never kept me informed of the order and they said it would take 7- 10 days when I first inquired it took about 6 to 8 weeks. As far as anything else once they got it from the factory the service was good.
4 juin 2026
Réponse de MobilityCo
Hi David,
Thank you for taking the time to leave a review.
We’re sorry that the lead time was significantly longer than initially expected and that you felt communication could have been better throughout the process. We understand how frustrating delays can be, especially when you're waiting for an important mobility product.
That said, we appreciate your acknowledgement that the service was good once the item arrived from the factory. Your feedback is valuable and helps us improve the way we communicate updates when manufacturer lead times change.
Thank you for your patience and for choosing MobilityCo.
Kind regards,
The MobilityCo Team
James was very good and what he agreed…
James was very good and what he agreed l give them top marks for services
Geoff
2 juin 2026
Réponse de MobilityCo
Hi Geoff,
Thank you for your kind review.
We’re pleased to hear that James delivered on everything discussed and provided a service worthy of top marks. I’ll make sure your comments are passed on to him.
We really appreciate your feedback and your support.
Kind regards,
The MobilityCo Team
After a delay in delivery we made a…
After a delay in delivery we made a phone call and all problems were solved.A loan scooter was supplied until they had new stock
29 mai 2026
Réponse de MobilityCo
Hi Peter,
Thank you for taking the time to leave a review.
We appreciate your patience during the delivery delay and are pleased we were able to find a solution for you. Ensuring you remained mobile while waiting for new stock was important to us, so we're glad the loan scooter helped in the meantime.
Thank you for your understanding and for choosing MobilityCo. If we can assist you with anything in the future, please don't hesitate to get in touch.
Kind regards,
The MobilityCo Team
Very helpful
Very helpful. Came to my house to show me the test electric wheelchair. Fitted it to my size. Came back with my purchase and checked everything was set to size and working correctly.
30 mai 2026
Réponse de MobilityCo
Hi Claire,
Thank you for your lovely review.
We’re delighted to hear that you were happy with the home demonstration and fitting service. Making sure your wheelchair is the right fit and set up correctly is an important part of the process, so it’s great to know you felt well supported from the initial assessment through to delivery.
We hope your new electric wheelchair continues to serve you well, and if you ever need any assistance in the future, our team will be happy to help.
Kind regards,
The MobilityCo Team
Knowledgeable, Friendly and Price Competitive
Completed this purchase by telephone which was hitch free. As a user of a powered wheelchair i had a replacement in mind and had already checked its price at other dealers. I was asked about my disability and what i needed from a wheelchair before suggesting those nearest to my needs. At no time did i feel any pressure selling
Deal done and 3days later was telephoned to arrange delivery which was on time. The engineer talked me through its operation and checked that i was happy with it.
28 mai 2026
Réponse de MobilityCo
Hi Barry,
Thank you for taking the time to leave such a detailed review.
We’re pleased to hear that the process was straightforward from start to finish and that you felt comfortable discussing your requirements without any pressure. Taking the time to understand each customer’s needs is something we place great importance on, so it’s wonderful to know this helped you find the right wheelchair.
It’s also great to hear that the delivery went smoothly and that the engineer took the time to explain everything and ensure you were happy before leaving.
We truly appreciate your feedback and thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
A SERVICE OF SERVICE FOR MOBILITY
MADE A PHONE CALL SPOKE TO WAS IN CHARGE GREAT AT EXPLAINING EVERYTHING MADE IT A JOY TO DEAL WITH PLACED THE ORDER ARRIVED ON A PALLET FANTASTIC HAD A BRILLIANT DEAL MANY THANKS RECOMEND THIS COMPANY TO ALL
28 mai 2026
Réponse de MobilityCo
Hi Frederick,
Thank you for your review.
We’re really pleased to hear you found the ordering process easy and that everything was explained clearly. It’s great to know you were happy with the deal and delivery too.
Thank you for your recommendation and for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Réponse de MobilityCo
Hi Sharon,
Thank you for your review.
We’re delighted to hear you’re happy with your scooter and that it arrived quickly. We hope it serves you well for many years to come.
Kind regards,
The MobilityCo Team
Help me very much with my problem
Help me very much with my problem. Mason sorted all out for me i am very gratfull. What he did for me
1 juin 2026
Avis spontané
Réponse de MobilityCo
Hi Charles,
Thank you for your kind review.
We’re really pleased to hear that Mason was able to help resolve the problem for you and make things right. I’ll be sure to pass your thanks on to him.
Your feedback is greatly appreciated, and we’re glad we could assist.
Kind regards,
The MobilityCo Team
Very helpful ..Got the scooter I wanted…
Very helpful ..Got the scooter I wanted ..Very quick delivery .Very pleased
21 mai 2026
Réponse de MobilityCo
Hi Steve,
Thank you for your review.
We’re delighted to hear you found the team helpful, received the scooter you wanted, and were pleased with the quick delivery.
We hope you enjoy your new scooter and thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Réponse de MobilityCo
Hi Matthew,
Thank you for your review.
We’re pleased to hear you were happy with the customer service and found our team professional. Your feedback is greatly appreciated.
Thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Réponse de MobilityCo
Hi Korena,
Thank you for your review.
We’re glad to hear you found our team helpful. Providing friendly and knowledgeable support is something we take great pride in.
We appreciate your feedback and thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
delivery time and correspondensa
21 mai 2026
Réponse de MobilityCo
Hi Hayley,
Thank you for your lovely review.
We’re so pleased to hear that James was able to help and provide a great experience. I’ll be sure to pass your kind comments on to him.
Thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
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