Sizes were very inaccurate, I requested a return and refund and the company approved this. I have sent the items back the company have confirmed via email they have received the returns and will proce... Voir plus
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Lisez les avis des autres
Absolutely surprised by the quality of the garments and fast delivery. Absolutely love the kimonos and can't wait to buy more!
Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... Voir plus
L'entreprise a répondu
I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements pour femmes
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements
- Magasin de jeans
- Magasin de manteaux en cuir
- Boutique de lingerie
Écrit par l'entreprise
Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.
Coordonnées de contact
4 Hockley Park Pitsford Street, Hockley B18 6PT West Midlands, B18 6PT, Hockley, Royaume-Uni
- 07498 713722
- Enquiries@modora.co.uk
- modora.co.uk
3,6
Moyen
165 avis
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good customer service.
29 juillet 2023
Réponse de Modora
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service.
Disappointed
Ordered item very fast but the item wasn’t as described, I emailed for help but still not heard back over a week later. I have now sent the item back for a refund and again, over a week later and haven’t heard back from the company.
16 juillet 2023
Excellent service
Thank you! the outfits are perfect fit. I will order from you again. Love the burkin and can’t wait to wear it on my holiday. Brilliant customer service. Very fast delivery 😊
21 juillet 2023
Réponse de Modora
We're thrilled to hear you're satisfied! Thank you for your kind words. Looking forward to serving you again soon! Enjoy your holiday with the burkini! 🏊🏻♀️
Refund not yet received. No response.
Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return label.) Despite 3 separate emails to the "enquiries" requesting update re refund not received, I have not had a refund nor a reply. Still waiting.
Since posting the above comments, 2 days later apology and refund received.🤔. Changed back to 3 stars (from 1 star)
4 juillet 2023
Réponse de Modora
We apologize for the inconvenience. Your refund has been processed. Thank you for your patience and feedback. We hope to serve you better in the future. 🙏😊
Terrible quality :( my trousers ripped…
Terrible quality :( my trousers ripped the second time I used them just by getting off the bed. I had to throw them away and just keep the upper part.
13 juillet 2023
Réponse de Modora
Dear Maria,
We are truly sorry for the inconvenience that you have faced. Please accept our apologies in this regard. Please contact us on Enquiries@modora.co.uk Or share your order number so we can resolve your issue at its earliest
Sincerely,
Customer Excellence Team
Modora UK
Ordering and delivery was quick and…
Ordering and delivery was quick and easy..also the dresses i hot was perfect in fitting and material quality
30 juin 2023
Réponse de Modora
Hello Rahima,
Thank you for your feedback! We're thrilled to hear that ordering and delivery were quick and easy. We're also glad that the dresses you got were a perfect fit and of high-quality material. We hope you enjoy wearing them!
Thanks & Regards,
Modora UK
Fast delivery
Fast delivery. High quality products. Great customer service. Good prices.
14 juillet 2022
Avis spontané
Réponse de Modora
Thank you for your wonderful review! We're thrilled to hear that you were pleased with our fast delivery, high-quality products, great customer service, and affordable prices.
Would definitely recommend
Really quick delivery. Easy website to navigate. Really great products.
11 juillet 2023
Avis spontané
Réponse de Modora
Thank you for your positive review! We're delighted to hear that our delivery was fast, our website was easy to navigate, and you are satisfied with our products.
Nice selection of clothes
Nice selection of clothes. Easy ordering process and quick delivery. Pleased with my purchase
1 juillet 2023
Avis spontané
Réponse de Modora
Thank you for your positive feedback! We're glad to hear that you were happy with your purchase.
Great range and sizes available that…
Great range and sizes available that match modest fashion without plain abayas again
17 juin 2023
Réponse de Modora
Thank you for your review! We appreciate your feedback regarding our range and sizes. We strive to provide a great selection that caters to modest fashion, ensuring that our abayas are not plain. We value your support and look forward to serving you in the future.
Thanks & Regards,
Modora UK
I send 3 emails to return items too…
I send 3 emails to return items too small and noone came acknto me yet.
There is no return label in package.
The size of the items purchased is totally wrong.
Really disapointed with this company.
I still waiting to do this return.
Not good custumer service at all.
21 juin 2023
Réponse de Modora
Hello,
We are truly sorry for the inconvenience that you have faced. Please accept our apologies in this regard. Please contact us on Enquiries@modora.co.uk Or share your order number so we can resolve your issue at its earliest
Sincerely,
Customer Excellence Team
Modora UK
Quick delivery and product was as it…
Quick delivery and product was as it appeared on-screen
13 juin 2023
Réponse de Modora
Thank you for putting your trust and confidence in Modora. We truly appreciate that!!
A lovely chemise
Great quality material . Looks lovely on . Very pleased with it and the price too
8 juin 2023
Réponse de Modora
Thank you so much for taking the time to write us this wonderful review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day. :)
Réponse de Modora
Thank you for your positive feedback! We're glad to hear that you were happy with your purchase and that it arrived quickly.
Great delivery experience
22 mars 2023
Réponse de Modora
Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!
FOR my very first experience with…
FOR my very first experience with Modora, it has turned out to be excellent. I knew what I wanted in design and the technical details of the garment l. I put this into my google search and up popped exactly what I was looking for. I subscribed as it was not a brand I was familiar with.
I was alerted to the special mother’s day price drop. Where I purchased my garment and from the press button. It’s been ultimately The top for communications/delivery speed/points and my garment was excellent and exactly What I wanted. Got my eye on two more items. Well done Mordora
16 mars 2023
Réponse de Modora
Thank you so much for taking the time to write us this wonderful review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day. :)
Happy Customer
Amazing experience with Modora. They have a beautiful range of stylish and elegant pieces. Definitely would recommend checking them out. Loved my overall experience with the brand from placing my order to receiving my parcel it was a smooth and swift transaction. Thank you to Modora and the team keep up the hard work 🫶🏻
25 janvier 2023
Réponse de Modora
Hi Halima,
We are thrilled to hear that you had an amazing experience with Modora and that you loved our range of stylish and elegant pieces. Our team is dedicated to delivering the best possible service to all of our customers, and we are grateful for your recognition of our hard work.
Thank you for your support and we look forward to serving you again in the future.
Sincerely,
Customer Excellence Team
Modora UK
Excellent stuff and quick service.
My experience is here about that delivery was super speedy and on time. The cloth stuff quality is excellent .beautiful design. and super comfy and soft. i love the quality of stuff this brand.
16 janvier 2023
Réponse de Modora
Hi Sonam,
Thank you so much for taking the time to write us such a wonderful review. Your kind words truly made our day. We are always looking for opportunities to exceed our customers' expectations. And with your feedback, it's clear our customers are noticing our efforts.
Thanks & Regards,
Modora UK
Love my scarf the material and colour…
Love my scarf the material and colour are beautiful.
23 décembre 2022
Réponse de Modora
Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!
Réponse de Modora
Thank you for your review. It felt great to hear that you received your scarf quickly and that you think it is lovely. Thank you for choosing Modora. Look forward to your next purchase.
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