Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Voir plus
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Lisez les avis des autres
I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Voir plus
L'entreprise a répondu
Couple of months in and it’s been great, I was with releaf before, very expensive but very professional, I was worried about changing. All the doctors and customer service people have been fantas... Voir plus
I’ll keep it simple. Customer service - Lit Ease of use - super chill Efficiency - mad quick Professionalism - top notch Product - outstanding Would I recommend - fugg ye!
À propos de l'entreprise
Écrit par l'entreprise
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Coordonnées de contact
Royaume-Uni
- montu.uk
4,2
Bien
779 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Montu UK Pharmacy
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
A very responsive and professional…
A very responsive and professional service, arranging appointments is easy, queries are answered promptly. I rate the service very highly.
28 août 2026
Réponse de Montu UK Pharmacy
Hi Rob, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
The whole process has been great
The whole process has been great . The people and the company, all been very helpful.
26 août 2026
Réponse de Montu UK Pharmacy
Hi Alex, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Was not at all worrying nice easy chats…
Was not at all worrying nice easy chats and good advice fast service
28 août 2026
Réponse de Montu UK Pharmacy
Hi Karen, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hi Amanda, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hi Steve, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Réponse de Montu UK Pharmacy
Hi Christopher, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Réponse de Montu UK Pharmacy
Hey Rich, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Very accommodating to all requests
Very accommodating to all requests.
Speed of delivery
Focus on what they can help you with,
26 août 2026
Réponse de Montu UK Pharmacy
Hello Donna, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
What a fiasco
What a fiasco! . Iam still waiting for a reply, this is the 4th time I have tried to get this mess sorted . But you just ignore me & other people when there's a problem . I wish to officially complain about the way I have been treated during this fiasco. Any chance you could write an email & tell me what's going on ?. Because I am completely confused, plus my health has suffered big time ,, you are actually harming me with your actions, or lack of . Do not ring me. Due to health issues. David King.
15 juillet 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hello David, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
Shipping costs are high
27 août 2026
Réponse de Montu UK Pharmacy
Hi Toby, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Amazing amazing no hassle straighforward
27 août 2026
Réponse de Montu UK Pharmacy
Hi Joe, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Had my 1st delivery last Month
Had my 1st delivery last Month, was away down South at the time, Royal Mail delivered my parcel but left it behind the bin for all to see, in todays economic times believe parcels should be taken to a safe place to then be picked up at a later date, its just aswell mine wasn't stolen, other than that all good.
26 août 2026
Réponse de Montu UK Pharmacy
Hey Jay, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Very professional service courteous and…
Very professional service courteous and speedy delivery
27 août 2026
Réponse de Montu UK Pharmacy
Hi Kevin, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Montu Pharmacy quick and efficient
Montu Pharmacy are absolutely brilliant. Once my prescription was ready to order, they had everything prepared within a day. My order was then dispatched and delivered the very next day, arriving before 1pm — and that was on a Saturday! Fantastic service from start to finish. I couldn’t fault them.
10 septembre 2026
Réponse de Montu UK Pharmacy
Hey Paul, thank you so much for your kind words! We're pleased to hear that you’ve had a positive experience with our service and that we’ve been able to support you. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Réponse de Montu UK Pharmacy
Hi Sonia, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
The process was simple and when I had…
The process was simple and when I had questions the team were responsive and either answered the question or signposted to the correct person. Great service
27 août 2026
Réponse de Montu UK Pharmacy
Hello Alan, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
I was absolutely blown away by the…
I was absolutely blown away by the delivery service..it was so fast..i really can't speak highly enough of the company..
26 août 2026
Réponse de Montu UK Pharmacy
Hi Marie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Easy to navigate and fast delivery.
Easy to navigate and fast delivery.
Love the product
Very pleased
25 août 2026
Réponse de Montu UK Pharmacy
Hi Nicola, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Great service
They made it easy to understand how to order medicine, and gave me different options, they dispatched the medicine very quickly and I’m very satisfied using this company thank you
26 août 2026
Réponse de Montu UK Pharmacy
Hi Rhiannon, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
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