Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Voir plus
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Lisez les avis des autres
I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Voir plus
L'entreprise a répondu
Couple of months in and it’s been great, I was with releaf before, very expensive but very professional, I was worried about changing. All the doctors and customer service people have been fantas... Voir plus
I’ll keep it simple. Customer service - Lit Ease of use - super chill Efficiency - mad quick Professionalism - top notch Product - outstanding Would I recommend - fugg ye!
À propos de l'entreprise
Écrit par l'entreprise
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Coordonnées de contact
Royaume-Uni
- montu.uk
4,2
Bien
780 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
They made it easy to understand how to order medicine, and gave me different options, they dispatched the medicine very quickly and I’m very satisfied using this company thank you
26 août 2026
Réponse de Montu UK Pharmacy
Hi Rhiannon, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hi Rob, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Réponse de Montu UK Pharmacy
Hi Alec, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Réponse de Montu UK Pharmacy
Hi Dorina, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
It’s a bit expensive but the product…
It’s a bit expensive but the product does help immensely
25 août 2026
Réponse de Montu UK Pharmacy
Hi Nathan, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Réponse de Montu UK Pharmacy
Hi Steph, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Réponse de Montu UK Pharmacy
Hi Lisa, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Service is as described.
Service is as described.
Delivery as described.
Products are good quality.
8 septembre 2026
Réponse de Montu UK Pharmacy
Hello Wendy, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Réponse de Montu UK Pharmacy
Hey Nikita, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Excellent company
Excellent company, quick ,reliable great communication throughout highly recommended
26 août 2026
Réponse de Montu UK Pharmacy
Hi Suzy, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hello Richard, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
First prescription a smooth process
First prescription a smooth process, with quick turnaround and delivery Easy to use online site for ordering & payment of medications. Early days, but an excellent start.
25 août 2026
Réponse de Montu UK Pharmacy
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Very easy to navigate and quick service…
Very easy to navigate and quick service and delivery
25 août 2026
Réponse de Montu UK Pharmacy
Hi Liam, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
It was great getting the medication…
It was great getting the medication however as you are limited as items are out of stock I'm not able to say via an email what alternative I want.
25 août 2026
Réponse de Montu UK Pharmacy
Hi Hassan, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
They helped me understand that I have…
They helped me understand that I have so many days to order which helped me not panic and they didn't make me feel stupid very nice customer services and the product does come very quickly
25 août 2026
Réponse de Montu UK Pharmacy
Hey Hannah, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Great product, great service.
The service was friendly, and delivery was within 24 hours.
The product is presented well in sealed bags.
The pastels have worked better for my pain, than I expected.
And the flower gives a lovely and clean relaxation experience.
2 septembre 2026
Réponse de Montu UK Pharmacy
Hey Kay, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Experience was smooth from start to…
Experience was smooth from start to finish, very happy with what I received.
25 août 2026
Réponse de Montu UK Pharmacy
Hi Marc, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Very qwick to process and Very good…
Very qwick to process and Very good products 👌 really happy at the moment
25 août 2026
Réponse de Montu UK Pharmacy
Hi Shane, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hello Louise, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Very quick and discrete couldnt fault…
Very quick and discrete couldnt fault them at all
28 août 2026
Réponse de Montu UK Pharmacy
Hi Stevie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
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