Ordering a tool that was showing in stock, we paid for next day delivery with DPD. It didn't turn up so we called you and you told us that the tool was not in stock and you was waiting for them as yo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier. It was easy to order and the item came within 2... Voir plus
L'entreprise a répondu
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
L'entreprise a répondu
Prompt delivery! You can rely on MSC Industrial Supply Co, order one day and the goods arrive the next. Well done.
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements industriels
- Fournisseur de produits abrasifs
- Fournisseur d'équipement pour usine
- Fabricant
- Fournisseur d'équipements de sécurité
- Distributeur d'acier
Informations provenant de diverses sources externes
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Écrit par l'entreprise
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Coordonnées de contact
7 Pacific Avenue, WS10 7WP, Wednesbury, Royaume-Uni
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,5
Excellent
2 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They had the parts in stock and…
They had the parts in stock and delivered reliably and quickly, many thanks
20 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Staff dealt with my order…
Staff dealt with my order professionally.
Goods delivered on time.
19 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon Terence,
Thank you for taking the time to review us a 5 star. It’s great to see we have delivered you a great service.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Réponse de MSC Industrial Supply Co. UK
Good afternoon Kirsty,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
The package came the next day
The package came the next day. However the service is not as good as it was as DPD do not give emails saying when the package will arrive or what my options are. That used to be very helpful.
18 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good afternoon Graham,
Thank you for your review and your time on the phone. We apologise for this and have rectified your issue.
Please do not hesitate to reach out for us should you have any further issues.
Kind regards
Bec
MSC Industrial Supply
Fast shipping
Fast shipping, and difficult to find specialist tools of high quality at reasonable price
14 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good afternoon Devin,
Thank you for your 5 star review.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon Martin,
Thank you for taking the time to review us.
We appreciate your feedback.
Kind regards
Bec
MSC Industrial
Not all items in stock
9 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good afternoon Stuart,
Thank you for your review.
We appreciate your comments as this helps us for future improvements.
Kind regards
Bec
MSC Industrial Supply
We have not received the order
9 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good morning Gregory,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch and resolved your query.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good morning Belinda,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good morning Brad,
Thank you for taking the time to leave us a 5 star review of our services. We aim to provide this to all our customers.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good morning Robert,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Always try hard to help
Always try hard to help. I ordered tooling and they had it on back order, I talked with sales and we found somthing they had on stock and I had it with me next morning
11 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a great service.
Kind regards
Bec
MSC Industrial Supply.
Réponse de MSC Industrial Supply Co. UK
Good morning Joe,
Thank you for taking the time to review us a 5 star, this is really great to see. We do try to keep our prices low as we can.
We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon Joanne,
Thank you for your review. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply
Great products at great prices
Great products at great prices. Delivery is very quick, and on the rare occasions i've had to call, very helpful response.
6 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good afternoon Steve,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
I ordered what I wanted and it turned…
I ordered what I wanted and it turned up when promised.That's all I need
6 janvier 2026
Réponse de MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Réponse de MSC Industrial Supply Co. UK
Good afternoon Peter,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Everything you need and prompt service
31 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon Simon,
Thank you for your review.
We are glad you are happy with the service we provide.
Kind regards
Bec
MSC Industrial Supply.
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