Ordering a tool that was showing in stock, we paid for next day delivery with DPD. It didn't turn up so we called you and you told us that the tool was not in stock and you was waiting for them as yo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier. It was easy to order and the item came within 2... Voir plus
L'entreprise a répondu
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
L'entreprise a répondu
Prompt delivery! You can rely on MSC Industrial Supply Co, order one day and the goods arrive the next. Well done.
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements industriels
- Fournisseur de produits abrasifs
- Fournisseur d'équipement pour usine
- Fabricant
- Fournisseur d'équipements de sécurité
- Distributeur d'acier
Informations provenant de diverses sources externes
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Écrit par l'entreprise
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Coordonnées de contact
7 Pacific Avenue, WS10 7WP, Wednesbury, Royaume-Uni
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,5
Excellent
2 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything you need and prompt service
31 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon Simon,
Thank you for your review.
We are glad you are happy with the service we provide.
Kind regards
Bec
MSC Industrial Supply.
Réponse de MSC Industrial Supply Co. UK
Good afternoon Graeme,
Thank you for reviewing us 5 stars.
It’s great to see we have delivered you a great service.
Kind regards
Bec
MSC Industrial Supply.
Réponse de MSC Industrial Supply Co. UK
Good morning James,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Very helpful customer services and a…
Very helpful customer services and a really quick service. Will use again in the future without hesitation.
12 décembre 2025
Réponse de MSC Industrial Supply Co. UK
God morning Tim,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Top service as usual
12 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good morning Mike,
Thank you for taking the time to review us 5 stars.
We really appreciate this.
Kind regards
Bec
MSC Industrial Supply.
very good service
15 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good morning Andrew,
Thank you for taking the time to leave us a 5-star review.
Kind regards
Bec
MSC Industrial Supply
Problem with booking online
Problem with booking online, but phone staff sound. Next day delivery as usual. Been using along time, better than the rest.
9 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good morning Chris,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Buenos días, Orestes:
Gracias por tomarte el tiempo de dejarnos una reseña de 5 estrellas sobre nuestros servicios. Agradecemos tus comentarios.
Saludos cordiales,
Bec
MSC Industrial Supply
Customer Support
Customer Support
The customer support I receive from our Account Manager is brilliant
5 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a review. I have passed your comments.
We look forward to supporting you further in the future.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
We look forward to working with you again on your future requirements.
Kind regards
Jenna
MSC Industrial Supply
MSC (J&L) used to be really good
MSC (J&L) used to be really good. Now they seem to have poor systems. Poor quality cheap products. Us good engineers need good tools, not rubbish.
4 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review. We appreciate all feedback that helps us improve.
Kind regards
Jenna
MSC Industrial Supply
Reasonable offer prices on good quality…
Reasonable offer prices on good quality tools, prompt delivery.
3 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
What's not to like.…
Incredible range of goods and at sensible prices. Delivered next day as well.
3 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
We always aim to please with our customers; we know what they need.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review. We love to hear from our customers.
Kind regards
Jenna
MSC Industrial Supply
Online experience easy
25 novembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon Alison
We are pleased you found our website easy to use.
We look forward to supporting your future requirements again.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
online order easy to navigate and…
online order easy to navigate and arrived next morning
1 décembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review. We love to hear from our customers about their experiences with us.
Kind regards
Jenna
MSC Industrial Supply
Réponse de MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
Recent experience with MSC
Generally the quoting is quick accurate and trouble free. Acknowledgement of orders and deliveries are excellent.
28 novembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon Will,
Thank you for taking the time to leave us a review of your experience.
We're happy to have delivered you an excellent service.
Kind regards
Bec
MSC Industrial Supply
Good quality boots
Good quality boots, delivered on time, very well packed. All good, thanks
19 novembre 2025
Réponse de MSC Industrial Supply Co. UK
Good afternoon Adrian,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
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