Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Voir plus
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Lisez les avis des autres
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Voir plus
L'entreprise a répondu
From phoning to booking was an easy and very enjoyable experience. Our assistant, Emma, was informative and helpful. As first time cruisers she answered our many questions patiently and helped us by p... Voir plus
L'entreprise a répondu
Very patient and helpful agents Andy and Amy. Answered my many questions without any problems in giving me as much information as I needed as a first time Cruiser. Great deals to be had using MyCru... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- Agence de croisières
- Agence d'excursions
- Voyagiste
- Agence de voyages
À propos de MyCruise UK
Écrit par l'entreprise
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Coordonnées de contact
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Royaume-Uni
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Excellent
248 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
MyCruise Champion
Agents were very helpful, Accommodating
gave me more than one quote to choose from. Gave me tips and suggestions.
4 novembre 2025
Réponse de MyCruise UK
Hi Lorraine,
Thank you so much for your great review!
We’re delighted to hear that our agents were helpful, accommodating, and provided you with multiple quotes along with useful tips and suggestions. We’re always happy to help you find the option that suits you best.
We truly appreciate your feedback.
Best regards
Cecilia // MyCruise
Excellent service & communication
Excellent service & communication. Booked with ease
10 novembre 2025
Réponse de MyCruise UK
Hi Margaret,
Thank you so much for your kind review!
We’re very happy to hear that you experienced excellent service and communication, and that your booking went smoothly and with ease. That’s exactly what we aim for.
We truly appreciate you choosing us.
Best regards
Cecilia // MyCruise
Amazing customer services with a fare…
Amazing customer services with a fare price deals all explained very well. I have bought the holiday package with no extra hassle.
Lovely services
10 novembre 2025
Réponse de MyCruise UK
Hi Narjit,
Thank you so much for your wonderful review!
We’re delighted to hear that you found our customer service amazing and our pricing fair and clearly explained. It’s great to know your holiday package booking went smoothly and without any hassle.
We truly appreciate your kind words.
Best regards
Cecilia // MyCruise
Very Helpful
The woman I was speaking to, Amy, made the whole process easy and was very helpful.
6 novembre 2025
Réponse de MyCruise UK
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that Amy could make the process easy and helpful for you. We’ll be sure to pass on your compliments to her.
Best regards
Cecilia // MyCruise
Amy was a dream to talk to and answered…
Amy was a dream to talk to and answered all my questions , always answered the phone to me to sort a payment problem. 10 out of 10 xx
28 octobre 2025
Réponse de MyCruise UK
Hi,
Thank you so much for your lovely review! We’re thrilled to hear that Amy was able to help you so efficiently and that your experience with her was a 10/10. We’ll be sure to pass on your kind words to her!
Warm regards,
Cecilia // MyCruise
Friendly agent and able to provide…
Friendly agent and able to provide assistance when needed.
21 octobre 2025
Réponse de MyCruise UK
Hi,
Thank you so much for your kind review! We're very happy to hear that you found our agent friendly and helpful. It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Very patient and helpful agents Andy…
Very patient and helpful agents Andy and Amy.
Answered my many questions without any problems in giving me as much information as I needed as a first time Cruiser.
Great deals to be had using MyCruise would recommend to anyone.
6months and counting until I go but worth the early booking!
16 octobre 2025
Réponse de MyCruise UK
Hi Mrs. Gail,
Thank you so much for your wonderful review! 😄 We’re thrilled to hear that Andy and Amy could help patiently with all your questions and provide you with all the information you needed as a first-time cruiser.
It’s great to know you found some fantastic deals with MyCruise – early planning definitely pays off! We’re counting down with you, and we’re sure your cruise will be an amazing experience. 🚢✨
Best regards
Cecilia // MyCruise
Would use again
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them contacting P&O to obtain more information on flights (what airline they use). The price was matched with Iglu price after me only advising of the price they quoted.
3 octobre 2025
Réponse de MyCruise UK
Hi Emma,
Thank you so much for your kind words and for sharing your experience with MyCruise! We're delighted to hear that our team was able to assist you promptly and provide the information you needed. It’s great to know that our price match and extra effort with P&O made a difference for you.
We truly appreciate your trust and look forward to welcoming you back again in the future!
Best regards,
Cecilia // MyCruise
Easy and straightforward booking
It was straightforward and easy to book, from my request for a quote through to booking.
Andy was really helpful, answered all my questions with ease and sorted everything out for us.
19 septembre 2025
Réponse de MyCruise UK
Hi,
Thank you so much for your kind review. We're delighted to hear that you found the booking process easy and straightforward, and that Andy was able to assist you with all your questions. We’ll make sure to share your kind words with him.
Best regards
Cecilia // MyCruise
Réponse de MyCruise UK
Hi Helen,
Thank you so much for your review and your kind words – it means a lot to us!
Best regards,
Cecilia // MyCruise
Great very professional friendly…
Great very professional friendly service highly recommend
3 septembre 2025
Réponse de MyCruise UK
Hi Marco,
Thank you so much for your review and your kind words – it means a lot to us!
Best regards,
Cecilia // MyCruise
Very helpful
2 septembre 2025
Réponse de MyCruise UK
Hi Zoe,
Thank you for your kind feedback! We’re so glad to hear that you found our service helpful. 🌟
Best regards
Cecilia // MyCruise
5 star service Lovely guy (andy) talked me through …
Lovely guy (andy) talked me through whole booking despite glitches but we got there in the end, great price ,
2 septembre 2025
Réponse de MyCruise UK
Hi Patricia,
Thank you so much for your kind words! We’re delighted to hear that Andy guided you smoothly through the whole booking process, even with a few glitches along the way – and that you’re happy with the price as well. 🌟
Best regards
Cecilia // MyCruise
Emma was so helpful and had a lot of…
Emma was so helpful and had a lot of patience never been on cruise before she helped me with all the random questions
21 août 2025
Réponse de MyCruise UK
Hi Claire,
Thank you so much for your kind feedback. We’re thrilled to hear that Emma was so helpful and patient, guiding you through all your questions for your first cruise.
Best regards,
Cecilia // MyCruise
Very happy with the manor of my cruise…
Very happy with the manor of my cruise was put together. Very pleasant and professional helped me with choices.
Thankyou
Catherine
19 août 2025
Réponse de MyCruise UK
Hi Kate,
Thank you so much for your kind feedback. We’re delighted to hear that you are very happy with how your cruise was arranged and that Catherine provided you with pleasant and professional assistance with your choices.
Best regards,
Cecilia // MyCruise
Andy dealt with my enquiry and I can’t…
Andy dealt with my enquiry and I can’t be happier especially when compare the same enquiry with other well known company.
19 août 2025
Réponse de MyCruise UK
Hi Reza,
Thank you so much for your kind feedback. We’re delighted to hear that Andy could assist you so well and that your experience with us stood out positively compared to other companies.
Best regards,
Cecilia // MyCruise
Réponse de MyCruise UK
Hi Manjit,
Thank you so much for your kind review. We are delighted to hear that our staff was helpful and made your experience a positive one. We look forward to assisting you with more wonderful cruise experiences in the future.
Best regards,
Cecilia // MyCruise
So easy to book and everythink was…
So easy to book and everythink was explained and easy to understand
1 août 2025
Réponse de MyCruise UK
Hi Pamela,
Thank you for your feedback.
We’re pleased to hear that the booking process was easy and everything was clearly explained. We appreciate your trust in MyCruise and look forward to assisting you again.
Best regards,
Cecilia // MyCruise
Easy to talk with Mr Nigel
Mr Nigel who answered my call the first time , was very helpful, attentive and considerate. As I needed to make few more enquiries the rest of the team were amazing too. Very professional no hassle experience. I will surely recommend this company. Thank you.
7 août 2025
Réponse de MyCruise UK
Hi Mrs Abdulateef,
We truly appreciate you taking the time to share such a lovely review. It’s wonderful to hear that Nigel made such a positive impression with his helpful, attentive and considerate service, and that the rest of the team was able to provide the same exceptional support.
We’re delighted that your experience with MyCruise was professional and hassle-free, and your kind recommendation means the world to us.
Best regards,
Cecilia // MyCruise
Very professional company
Very easy to book the cruise we wanted. Everything was dealt with quickly and efficiently. Would definitely recommend
1 août 2025
Réponse de MyCruise UK
Hi Joan,
Thank you so much for the great feedback! We’re glad to hear everything was handled quickly and efficiently – and we truly appreciate the recommendation.
Best regards
Gustav // MyCruise
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