Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Voir plus
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Lisez les avis des autres
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Voir plus
L'entreprise a répondu
From phoning to booking was an easy and very enjoyable experience. Our assistant, Emma, was informative and helpful. As first time cruisers she answered our many questions patiently and helped us by p... Voir plus
L'entreprise a répondu
Very patient and helpful agents Andy and Amy. Answered my many questions without any problems in giving me as much information as I needed as a first time Cruiser. Great deals to be had using MyCru... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- Agence de croisières
- Agence d'excursions
- Voyagiste
- Agence de voyages
À propos de MyCruise UK
Écrit par l'entreprise
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Coordonnées de contact
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Royaume-Uni
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Excellent
248 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
FREINDLY STAFF AND POLITE
15 juillet 2025
Réponse de MyCruise UK
Thanks a lot – great to hear you found our staff friendly and polite!
Best regards
Gustav // MyCruise
Nigel was very polite and helpful
Nigel was very polite and helpful. Everything done quick and efficiently.
He explained about what was included in my package and also helpful with places to visit when we dock.
Very happy and looking forward to our first cruise.
14 juillet 2025
Réponse de MyCruise UK
Hi Carol,
Thanks a lot for the kind words! Great to hear that Nigel took good care of you – both with the booking and the cruise tips. We’re thrilled you’re happy and wish you an amazing first cruise!
Best regards
Gustav // MyCruise
Fantastic Customer Service From the point of a requested quote
From the point of a requested quote, Nigel was prompt in issuing quotes, updates and lots of questions along the way.
8 juillet 2025
Réponse de MyCruise UK
Hi Sharon,
Thanks for your feedback – great to hear that Nigel was on the ball with quotes, updates, and all your questions along the way. We’ll be sure to pass it on!
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi Sheba,
Thank you so much – short and sweet, just how we like it! We're glad you felt well taken care of.
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi Manuel,
Thanks a lot – we really appreciate it! Always here to help.
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Thanks for your kind words – great to hear Andy made everything easy for you! We’ll be sure to pass it on.
Best regards
Gustav // MyCruise
Our first cruise and I was nervous booking it all
This is our first cruise and I was a bit nervous and unsure of what we had to do. Being a Miami base start to the Carribbean cruise I knew we had to organise a flight and 1 night in the airport hotel in Heathrow prior to the Miami flight. Nigel talked me through the whole proceedure, he was very patient and answered all my questions. I have booked it all and I am so looking forward to our 40th aniversary. Can't wait and it's not as expensive as I thought it would be!
18 juin 2025
Réponse de MyCruise UK
Hi Mary,
Thank you so much for sharing your experience – and congratulations on your upcoming 40th anniversary! We're thrilled to hear that Nigel guided you through everything with patience and care. It means a lot to us that we could help ease the nerves and make things simple.
Wishing you a truly unforgettable first cruise!
Best regards
Gustav // MyCruise
Excellent help with the booking...
Booked vis MyCruise due to cost saving
Nigel was very helpful - no hard sell
I hope the cruise goes as well....
17 juin 2025
Réponse de MyCruise UK
Hi
Thanks for your review – great to hear you found a good deal and felt well supported by Nigel, without any pressure. Im sure the cruise is just as smooth and enjoyable!
Best regards
Gustav // MyCruise
Nigel is a superstar!
Nigel is a superstar! So helpful and friendly. Very knowledgeable and wouldn’t trust anyone else with my booking.
17 juin 2025
Réponse de MyCruise UK
Hi David,
What a fantastic review – thank you! Nigel really is a superstar, and we’re so glad you feel in safe hands with him.
Best regards
Gustav // MyCruise
Sam was knowledgeable and efficient
Sam was knowledgeable and efficient. Booking was an easy experience.
10 juin 2025
Réponse de MyCruise UK
Hi
Thank you for the kind words – great to hear that Sam made the booking process smooth and easy. We’ll be sure to let him know!
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi Ronnie,
Great to hear you found a good price! We hope you have an amazing trip and look forward to hearing how it went.
Best regards
Gustav // MyCruise
Amazing service again thank you Nigel
Amazing service again thank you Nigel - and when you are on your holiday!!
9 juin 2025
Réponse de MyCruise UK
Hi Stephen,
That’s so lovely to hear! Nigel really goes the extra mile (even on holiday!) and we’ll make sure he sees this.
Best regards
Gustav // MyCruise
Your Representative was excellent (…Christmas Cruise
Your Representative was excellent ( Nigel Pettitt ) he understood what I was looking for, and was very helpful.
Thumbs up from me 👍
7 juin 2025
Réponse de MyCruise UK
Hi Paul,
Thank you for the great feedback! We’re thrilled to hear that Nigel took good care of you and understood exactly what you needed. We’ll be sure to pass it on to him.
Best regards
Gustav // MyCruise
First time booking a cruise
I have never been on a cruise so MyCruise has helped me with all I nedded to book 4 days Mediteranean cruise. I recommend MyCruise UK
30 mai 2025
Réponse de MyCruise UK
Hi Danielle,
Thanks a lot for your kind words – we're so glad we could help make your first cruise booking smooth and easy! Enjoy your Mediterranean adventure, and thanks for the recommendation.
Best regards
Gustav // MyCruise
The cruise wasn’t what I was expecting
The cruise wasn’t what I was expecting, it was more!!!
Great food
Fantastic entertainment
Caring staff
Variations of port we visited
12 mai 2025
Réponse de MyCruise UK
Hi Ciro,
Wow – what a review! We’re so happy to hear the cruise exceeded your expectations. Great food, entertainment, caring staff, and exciting ports… sounds like a perfect trip!
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi
Thanks for your feedback – glad to hear you felt well supported during the booking process. We're always just a call away!
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi Halina,
Thanks for the kind words – we're always happy to help!
Best regards
Gustav // MyCruise
Nigel organised our cruise and was very…
Nigel organised our cruise and was very happy jolly and very helpful. Couldn't fault him. Thank you Nigel
28 mai 2025
Réponse de MyCruise UK
Hi Pauline,
Thank you for the lovely feedback – sounds like Nigel was spot on! We’ll make sure he sees your kind words.
Best regards
Gustav // MyCruise
Friendly and helpful
20 mai 2025
Réponse de MyCruise UK
Hi Farzana
Thank you for the kind words – we really appreciate it!
Glad we could help make things easy for you.
Best regards
Gustav // MyCruise
Family Holiday
Andy Little was a pleasure to work with. He was professional, dedicated and helpful in making the process easy and simple. Very helpful and highly recommend MyCruise UK.
15 mai 2025
Réponse de MyCruise UK
Hi Ranjit,
Thank you for the great feedback! We're thrilled to hear Andy made everything smooth and easy. We’ll be sure to pass on your kind words – and we truly appreciate the recommendation.
Best regards
Gustav // MyCruise
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