Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Voir plus
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Lisez les avis des autres
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Voir plus
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From phoning to booking was an easy and very enjoyable experience. Our assistant, Emma, was informative and helpful. As first time cruisers she answered our many questions patiently and helped us by p... Voir plus
L'entreprise a répondu
Very patient and helpful agents Andy and Amy. Answered my many questions without any problems in giving me as much information as I needed as a first time Cruiser. Great deals to be had using MyCru... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- Agence de croisières
- Agence d'excursions
- Voyagiste
- Agence de voyages
À propos de MyCruise UK
Écrit par l'entreprise
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Coordonnées de contact
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Royaume-Uni
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Excellent
248 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Efficient and very friendly
Found Emma to be very friendly very helpful and not pushy.
Ease when discussing our requirements.
Will definitely use their services again.
13 mai 2025
Réponse de MyCruise UK
Hi Ruth,
Thanks a lot for the kind words! We're happy to hear Emma made the process easy and pleasant. We look forward to helping you again next time.
Best regards
Gustav // MyCruise
My enquiry was felt with very…
My enquiry was felt with very professionaly at no time was I pressured everything was explained in detail. He was very helpful and patient with me while I negotiated the website.
I was more than impressed with the service
12 mai 2025
Réponse de MyCruise UK
Hi Morag,
Thank you for the lovely review – it means a lot! We're so glad you felt well guided and never pressured. That’s exactly the experience we aim to provide.
Best regards
Gustav // MyCruise
Excellent service
Excellent service, prompt advice, very good information about cruise and very friendly.
1 mai 2025
Réponse de MyCruise UK
Hi Colin,
Thank you so much for the kind words! it means a lot to us that you felt well taken care of.
Best regards
Gustav // MyCruise
Fantastic service! Great price
Sam went above & beyond in sorting out our fabulous cruise! So happy with the deal he done for us, better than we thought & will be our no 1 go too next year.
Brilliant team.
9 mai 2025
Réponse de MyCruise UK
Hi Peter,
What a joy to read your feedback – thank you! We're so pleased to hear that you were happy with both the service and the price, and it's wonderful to know that Sam went above and beyond for you. I’ll make sure he sees your kind words – it will mean a lot to him.
We’d love to help you again when it’s time to plan next year’s cruise!
Best regards
Gustav // MyCruise
So easy and efficient
Andy made the booking incredibly easy providing all details and I got confirmation almost instantly. Definitely recommend them 😊
8 mai 2025
Réponse de MyCruise UK
Hi Janice,
Thanks a lot for the lovely feedback! We’re so glad to hear that Andy made the booking process smooth and easy!
We truly appreciate the recommendation – and hope to assist you again soon 😊
Best regards
Gustav // MyCruise
I used MyCruise.co.uk to book a cruise…
I used MyCruise.co.uk to book a cruise for adults with disabilities and their carers. I spoke to Nigel who was super helpful and approachable. He gave me different quotes and deals to match our needs and got an excellent price too!!
Would 100% Recommend!
Thank you Nigel for all of your help!
5 mai 2025
Avis spontané
Réponse de MyCruise UK
Hi Hannah,
Thanks so much for the kind words – and for the lovely shoutout to Nigel! Great to hear he helped find the right deal for your group. I’ll be sure to pass it on to him.
We truly appreciate the recommendation!
Best regards
Gustav // MyCruise
Réponse de MyCruise UK
Hi Tony Powell,
Great to hear you found the perfect package with us – just what we aim for!
Best regards
Gustav // MyCruise
Straightforward procee
5 mai 2025
Réponse de MyCruise UK
Hi Jamie,
Glad to hear the process was straightforward – that’s exactly how it should be!
Best regards
Gustav // MyCruise
1st Cruise experience
Fantastic service very helpful and patient with us to find our 1st cruise.
Everything explained throughly so we know what we can get for our budget.
Very informative of the area we want to go to and letting us know what the best excursions to go on.
28 avril 2025
Réponse de MyCruise UK
Hi Lisa and Ellie,
Thank you so much for taking the time to share your first cruise experience with us! We're delighted to hear that our team was able to guide you thoroughly throughout the process.
It means a lot to us that you felt well-informed, both in terms of budget and destination! We hope your first cruise turns into the first of many!
Best regards,
Gustav // MyCruise
Réponse de MyCruise UK
Hi Chris,
Thank you for the kind words! We're happy to hear you found our website user-friendly and the booking process smooth – that’s exactly what we aim for.
Gustav // MyCruise
Réponse de MyCruise UK
Thank you for the lovely feedback! We're thrilled to hear you received great service from Nigel – we’ll make sure he gets the recognition he deserves. We'd love to welcome you back anytime!
Best regards,
Gustav // MyCruise
Friendly and Helpful
My experience of mycruise was a helpful and friendly agent who took me through the stages of my booking and made it easy. He told me to ring him if I had any query, which I did and he was just as helpful. He offered me the best price out of all the places I rang.
14 avril 2025
Réponse de MyCruise UK
Hi,
Thank you so much for your detailed and thoughtful review!
We're delighted to hear that our agent made the booking process smooth and stress-free for you – and that you felt supported every step of the way. It's great to know we could also offer you the best price.
Gustav // MyCruise
Great customer service!
Nigel was very helpful and pleasant. He made the booking process so much easier. Thank you!
16 avril 2025
Réponse de MyCruise UK
Hi Sena,
Wonderful to hear that Nigel made the booking process easy and enjoyable for you! We’ll be sure to pass on your kind words to him.
Thanks again – and we look forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Andy was superb very knowledgeable and…
Andy was superb very knowledgeable and an all round nice guy.
11 avril 2025
Réponse de MyCruise UK
Hi,
So great to hear that Andy was superb and made a great impression with both his knowledge and personality! We'll be sure to pass along your kind words to him.
Looking forward to helping you again!
Best regards,
Gustav // MyCruise
The agent Nigel was very helpful
The agent Nigel was very helpful. He was patient to listen to our requirements and suggested plans to tailor make our cruise holiday
7 avril 2025
Réponse de MyCruise UK
Great to hear that Nigel took the time to listen and help tailor your cruise holiday to fit your needs! We truly appreciate the kind words and will be sure to pass them along to him.
Looking forward to assisting you again!
Best regards,
Gustav // MyCruise
Very pleasant experience booking with this cruise company
Searching for a back to back Mediterranean cruise on my own was problematic because we had sailed to a lot of these ports before. The one cruise itinerary I had found was way over our budget. Nigel at MyCruise was marvellous in his efforts and very experienced. He found a cruise which was under budget and includes a 2 night stay pre-cruise at a 5 star hotel with transfers. Although we haven’t sailed yet, flights, hotel and cruise have been booked I have given 5 stars because this was a very late booking, about 6 weeks before we sail and Nigel worked very hard to find us this deal. No question was too big or too insignificant for him to answer and he has great customer service skills. If all goes well I will be using MyCruise as my choice of agent.
28 mars 2025
Réponse de MyCruise UK
Hi Sharon,
What a wonderful review—thank you so much! We’re thrilled to hear that Nigel was able to help you navigate the complexity of finding the right back-to-back cruise. A 5-star hotel with transfers and everything under budget? That’s a win!
We hope your upcoming trip is fantastic, and we’d love to be your go-to for future cruise adventures!
Best regards,
Gustav // MyCruise
Easy communication
29 mars 2025
Réponse de MyCruise UK
Thanks for your feedback! Great to hear the communication was smooth and easy – just how it should be.
Looking forward to assisting you again!
Best regards,
Gustav // MyCruise
Great service
Great service. Very friendly and informative. I was a bit scared to do it myself online so I got great help and lots of patience from the advisor
2 avril 2025
Réponse de MyCruise UK
So lovely to hear you felt supported throughout the process! Booking a cruise can be a bit daunting, so we're really glad our cruise consultant could guide you with patience and clarity.
Wishing you an amazing trip!
Best regards,
Gustav // MyCruise
Fantastic friendly service and an…
Fantastic friendly service and an excellent price. Would really recommend Nigel, such a fantastic experience. Thank you 😊
1 avril 2025
Réponse de MyCruise UK
Fantastic to hear you had such a great experience – and that Nigel made it extra special! Thanks for the recommendation and the kind words.
Best regards,
Gustav // MyCruise
Andy was very helpful
29 mars 2025
Réponse de MyCruise UK
Hi Carol,
Thanks so much for the feedback! Great to hear that Andy was helpful – we’ll be sure to pass it on to him.
Best regards,
Gustav // MyCruise
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