My Mortgage Finder Avis 

690
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Would like to thank George Wareham and Laila Wheatley for their clearly explained approach to getting us a mortgage offer with easy step by step instructions to follow. If their was a hold up or p... Voir plus

Noté 5 sur 5 étoiles

I submitted a request for Mortgage advice and was contacted the following day. I was convinced no one could help the situation I found myself in but Jack gave me the reassurance that he and his team c... Voir plus

Noté 5 sur 5 étoiles

We never thought in a million years we would be approved on a mortgage! Right from the get go George Wareham was amazing and put us at ease straight away, he has been nothing but efficient and so supp... Voir plus

Noté 5 sur 5 étoiles

As first time buyers we were anxious and unsure of the whole process. I cannot recommend Brooke & Ellie enough, always available to anwser any questions, explained everything fully and guided us throu... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

This business is permanently closed.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

690 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 28 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(690)

220 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So informative

So informative. Chloe explained everything in a understanding way which helped us. Si thank you chloe

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service from beginning to end from the whole team! Everyone was so helpful and the process super easy.

Would recommend to anyone!! Anyone looking for a mortgage, these are the guys to go to!

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Oscar helped with any questions that we had and then he was able to get us booked in with a mortgage advisor the same day. Then our advisor Harry was super helpful all the way through. Highly recommend

19 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Look at reviews GOLDEN TRIANGLE FINANCIAL SERVICES!!!!

AVOID! They aren’t a registered company on companies house look at the real reviews of GOLDEN TRIANGLE FINANCIAL SERVICES they are simply trading in another name so they can try and shake their bad reviews!
They also do this so they don’t have to fulfil any of their lifetime services that you’ve paid for when they disappear inevitably in the future!!

Took £2000 of my money, suddenly they’re hard to contact. Didn’t even get an offer, only a AIP which I also paid £99 for separately. I lost the property I was buying due to their slowness and they refuse to refund my money even though it states on their own website full refund if application doesn’t complete. Had to seek legal action now in hopes to receive my money back!! Scammers who treat their customers terribly.

I have received nothing for the £2000 I paid for, nothing. The customer service advisor (who simply argued, stonewalled and then hung up) even informed me that my involvement with them hadn’t cost them a penny, but still they remain to keep the money.

Wish I’d of read the bad reviews of GOLDEN FINANCIAL SERVICES!!! lost my dream house and £2000. Horrible company.

EDIT IN RESPONSE - you are liars and this will be taken all the way. I stated the application needed to be completed as a matter of urgency. I do not think that leaving days in between with no contact and me chasing over WhatsApp to be palmed off is being treated as a matter of urgency.

My application could not complete because you could not produce an offer in time nor be proactive with your communication and the seller pulled out due to this. You requested for extra documents after days of no contact and after the Seller had pulled out leaving no house to purchase any more!

Also I note you replied to the trust pilot before replying to my email, which is your company all over: cares about how they look but doesn’t actually care about the customer.

11623784 - is the ‘company’ number found on their website, check it on companies house, it doesn’t match up. My mortgage finder isn’t even a registered business! Speaks thousands.

I repeat, stay away from these cowboys!

6 août 2025
Avis spontané
Logo de My Mortgage Finder

Réponse de My Mortgage Finder

We’re disappointed to read this review, this was a customer of ours however, it contains multiple false claims. Including information, confusing us with a completely unrelated business.

Before beginning the service, we clearly explained our fee structure and refund policy. The customer confirmed their understanding both verbally during a recorded call and in writing by signing a one-page agreement.

Regarding the claim of delays or “slowness,” this is also incorrect. The customer requested a refund after just six days, despite the fact that we were fast-tracking their application. At that point, we were waiting on documents from the customer, meaning there were no delays on our side. All communication from them came only via email, and despite repeated attempts—both by our team and by our Head of Customer Care, Sam—to reach them by phone, we received no response.

The customer has not engaged with us for several months and has only recently reappeared with further accusations and demands for money.

We would also like to address the false allegations this customer has made regarding the legitimacy of our business. Fortunately, this is simple to clarify, as all relevant information is publicly available.

Our company name is Golden Triangle Financial Services Limited, which is a registered company on Companies House. You can find our official listing here: https://find-and-update.company-information.service.gov.uk/company/11623784.

We trade under the name My Mortgage Finder, a very common practice used by hundreds of thousands of businesses across the UK. Here is our page on the FCA register: https://register.fca.org.uk/s/firm?id=0014G00002WyNpqQAF

On this page, you will see our registered company name - Golden Triangle Financial Services Limited - alongside our trading name, My Mortgage Finder. You will also find our address, telephone number, and website, all consistent with the details we trade under.

Golden Triangle Financial Services Limited has traded as My Mortgage Finder since the day it was incorporated in 2018 and has no other name that it trades under.

The customer has incorrectly claimed that we have reviews under the name “Golden Financial Services.” We believe this is the business they are referring to: (https://uk.trustpilot.com/review/nomorecreditcards.com) as you can see this relates to a completely different business based in Imperial Beach, United States. To be clear, we have absolutely no affiliation to this business whatsoever.

Our business is based in Leeds, England. And although the names may sound somewhat similar, there is no connection at all. The business name is different , location, and sector are all different. These are entirely unrelated businesses operating on separate continents.

We have made every effort to communicate and move the process forward, but the customer stopped cooperating. We take all complaints seriously and always aim to provide the best service possible; however, in this case, we acted appropriately and there was nothing more we could reasonably have done.

Noté 5 sur 5 étoiles

Great knowledge and advice from Hayley

Great knowledge and advice from Hayley. This advice led to an agreement in principal within hours of speaking to Hayley.

Ben and Olivia worked hard to get from AIP to formal offer.
We have been turned down several times in the past, and I really did not know why.

Hayley looked at our case, advised, guided and now here we are with a confirmed mortgage offer.

Highly recommend

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very grateful for an excellent service from Jack, Michala and Andrew.

We were looking for a re-mortgage as our current mortgage had reached its maturity date. We were lucky to find, Jack, Michala and Andrew from My Mortgage Finder. They took a lot of the stress away from our situation and they found us a very favourable mortgage. Jack, Andrew and Michala, were always totally professional, upfront, helpful and trustworthy. We really appreciate that they always answered their phones and promptly replied to our emails.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing, First was Connor, then Brandon and then the lovely Isabelle, from start to finish was really good, updating me on every step, got a lender and followed up really well, and everything went as planned, after wasting so much time with my previous mortgage adviser, meeting Connor, Brandon and Isabelle made everything really easy for me ,I’m so happy I used my mortgage finder

15 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Through no fault of their own

Through no fault of their own, I was unfortunately unable to follow through a shared ownership purchase. And although I am still in my current situation, I felt it necessary to express my gratitude towards the team I have delt with. Harry Boyer was my first point of contact who did a fabulous job explaining everything and completed what he set out to do and find me a mortgage. And a special mention to Samantha Barlow in customer care who went out of her way to fix my problem and arranged a full refund in extenuating circumstances.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic!

I used My Mortgage Finder as I was a bit of an unusual case as I was looking for a concessionary/gifted deposit mortgage, and the standard brokers couldn't get me the mortgage I was looking for. Greg was able to find me the mortgage almost instantly! Everything moved smoothly, and I was was kept upto date regularly throughout the process by either Greg himself or Ellie. Both went above and beyond to make sure I was kept in the loop.

From start to finish I felt like I was in the best hands, even Mike and Jas (who I was recommended to used for my insurances) were both absolutely amazing!

I would highly recommend My Mortgage Finder, and even if you don't get Greg and Ellie, if the other guys and girls who work there are even half as good, then you'll have no problems if you choose to use them as your broker.

5***** from me! Thanks guys!

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend My Mortgage Finder

I highly recommend My Mortgage Finder. I can not praise Jack and Michala enough . They have gone above and beyond for me and my husband on our mortgage journey. Without them we would not have completed on our new property purchase. They are true advocates of world class customer experiences. They are dedicated, determined, caring and always on hand to support you and help you overcome obstacles that may be thrown at you along the way. Nothing is to much trouble. Thank you both so much.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely no doubt in giving 5 stars

Absolutely no doubt in giving 5 stars! 🌟 😊 as a self employed person I have been trying without much luck to get a single person mortgage for over a year, due to going as far back as 2023 for tax years proof of income for lender, a time when my son was small and covid was still around. Every other mortgage advisor I spoke to just dismissed me instantly not interested in any of my personal circumstances like the fact I had doubled my work loan in last 6 months and that I cared for my mum who was downstairs from me etc. my mortgage finder was a breath of fresh air so straightforward and more than anything the communication was second to none! By the end of the first day contacting them I had a mortgage in principle and they have been with me every step of the way till I received my final offer in writing yesterday! 😊
Honestly can’t thank Joe, Ben, harry, Emma and Philippa enough!

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We can’t thank you enough you have been…

We can’t thank you enough you have been amazing we would recommend Michala, Jack & Kelvin 100% trustworthy & so understanding with what has been a very difficult situation Thank you, thank you, thank you! We will never be able to repay you for your hard work

10 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Kyle was excellent!

Kyle was excellent. Polite, professional, fast and efficient. He was very knowledgeable and there was very clear. I have the Mortgage finder number saved for the future.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing!

Derek and Laila were incredible throughout the whole process. We needed some last minute changes and they were at the end of the phone or email at all times!

I can’t recommend this company enough! Communication was incredible alongside being genuinely friendly!

Thank you for everything

6 novembre 2025
Avis spontané

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