Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Voir plus

Noté 5 sur 5 étoiles

Using Naked dog has been very successful as we have various addresses we use though out the year , My emails get promt replies & one holiday home only has a small freezer so I asked for a weekly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot includi... Voir plus

Noté 5 sur 5 étoiles

Lola loves her salmon and trout cold pressed food, I even use it as her training treat. Subscription is easy to use and flexible if you need a little more or a little less.

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Fabricant de produits alimentaires

Écrit par l'entreprise

High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(135)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Reliability

Speed and efficiency of next day delivery.
Goods are well packaged.

29 juillet 2024
Noté 5 sur 5 étoiles

Naked dog have been amazing always

Naked dog have been amazing always a really quick delivery. My dogs love their cold pressed food. Great service.

29 juillet 2024
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Réponse de Nakeddog

Hi Jane,

We are glad to hear that your dogs love our cold pressed!

We have a range of delivery options available for our customers, including next-day, nominated day and Saturday.

Thank you for being a loyal customer!

Best,

The Nakeddog Team

Noté 5 sur 5 étoiles

Beautifully packaged raw food at a…

Beautifully packaged raw food at a great price on subscription. Literally looks good enough to eat! Very simple to take out a subscription with an excellent saving on my previous raw food supplier for my dog that thrives on a raw diet. Thank you Nakeddog.

9 août 2024
Avis spontané
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Réponse de Nakeddog

Hi Honor,

Thank you for taking the time to leave us a review.

It's great to hear that your dog is thriving on a raw diet!

Our subscriptions help our customers save and take all of the hassle out of ordering.

If you ever have any future comments or questions please don't hesitate to reach out.

Kind Regards,

The Nakeddog Team

Noté 5 sur 5 étoiles

Well worth a try, she loves it!

After being told of these by a friend I thought I would give them a try. Having been a customer for frozen raw dog food I was interested in comparing and so far my dog loves all the food. She has been a little fussy with the other brand I have had so I am impressed she likes everything so far. I am especially impressed with the superfood selection, what a great idea to get all the balanced nutrition together in a complete feed!! The frozen treats have been enjoyed too (beef trachea and turkey necks).
So glad i tried this. Delivery was quick and ordering was easy. I really recommend naked dog and felt it has been well worth comparing to the others available.

26 juillet 2024
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Réponse de Nakeddog

Hi Sam,

We're thrilled to hear you love our Superfood range!
It sounds like you received a great recommendation.

We do our best to make our customers' experience as easy and hassle free as possible.

We hope your dog continues to enjoy our products!

The Nakeddog Team

Noté 5 sur 5 étoiles

Good quality and great value

Loving this product.The first food that has sorted my bulldogs stomach issues. Quick delivery.Products have always arrived in great condition.

2 août 2024
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Réponse de Nakeddog

Hi Neil,

Thank you for taking the time to leave a review.

We are glad to hear that our products have helped your bulldogs, this means a lot to us.

We do our best to get our orders out to our customers quickly, whilst ensuring they remain in great condition. We have a variety of delivery options including: next-day, saturday delivery and nominated day.

Best,

The Nakeddog Team

Noté 3 sur 5 étoiles

The food quality is good, but service not so much

The food quality is good, but the overall service is variable.

Twice I’ve picked a date for delivery, but found the order dispatched immediately so it arrives on a day in at work. It’s only thanks to neighbours being available to pop to my door to take it in that it hasn’t ended up being stolen. I’m not sure why there’s a dare selection on the website, I just need to make sure I only order the day before I want delivery.

Most recently I received a box filled with a different flavour. I’ve contacted them but no word back. My dog is a very picky eater and I was so glad she liked the Naked Dog Beef, so now I have a freezer full of food she won’t look at and is eating supermarket food until I can figure out what to do with this and make space to order more.

I was also ordering the Superfood option for a while but each delivery it had a different consistency. My dog preferred the smoother way it came occasionally. I realised this is the non-superfood version which always looks like that, and seemingly it has occasionally arrived with Superfood labels on.

11 juillet 2024
Avis spontané
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Réponse de Nakeddog

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear that your delivery arrived earlier than expected. We are investigating this as we appreciate how important it is for our customers to receive their delivery on the day that they selected.

Regarding your most recent order, we have requested more information so that we can help find a resolution for you.

The consistency of our products can vary slightly.
Please rest assured that our products go through a number of tests and checks before being dispatched to ensure that they are correct and meet our high quality standards.

Best,

The Nakeddog Team

Noté 5 sur 5 étoiles

My dogs love this food

My dogs love this food, ordering and delivery is so convenient and we even got a free toy for the dogs this month.
The food is good quality at a decent price.

1 juillet 2024
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Réponse de Nakeddog

Hi Jessica,

We are delighted to hear that your dogs love our food!

It is great to hear that you like the convenience of our deliveries. We offer a range of delivery options, including next-day, saturday and nominated day.

Thank you for sharing your thoughts on our food.

We hope your dogs enjoy their toy.

The Nakeddog Team



Noté 5 sur 5 étoiles

Dog are loving it and so are we

Dog are loving it and so are we, packaging is fantastic and price is perfect, so glad to have our boys back on a raw diet after trying other foods

1 juillet 2024
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Réponse de Nakeddog

Hi,

We are happy to hear that your boys are back to enjoying the benefits of raw feeding!

Our tubs help take all the mess and hassle out of raw feeding.

If ever have any questions or queries please don't hesitate to reach out.

Thank you for being a valued customer.

The Nakeddog Team

Noté 5 sur 5 étoiles

My dogs LOVE it.

Excellent service and great quality food. Well packed, using recyclable double cardboard boxes. Highly recommended.

1 juillet 2024
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Réponse de Nakeddog

Hi Louise,

We are happy to hear that you appreciate the care that goes into making and dispatching our products . We pride ourselves on providing food of a high standard and are glad to hear that your dogs loved it.

If you have any future questions or queries please don't hesitate to get in touch.

Kind Regards,

The Nakeddog Team

Noté 5 sur 5 étoiles

This food has transformed my dog

This food has transformed my dog, her skin, fur, energy levels are just on another level. I am so grateful as she's always suffered with allergies until now. Everything is delivered on time and the customer service is excellent. Really can't fault them.

1 juillet 2024
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Réponse de Nakeddog

Hi Liz,

We are glad that your dog is enjoying the benefits of raw feeding and is no longer suffering from allergies! We are proud to have a product range that caters to a wide range of dogs.

Thank you for taking the time to leave a review.

The Nakeddog Team

Noté 3 sur 5 étoiles

Good food but delivered on wrong day by…

Good food but delivered on wrong day. Food half thawed on arrival.

2 juillet 2024
Avis spontané
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Réponse de Nakeddog

Hi,

Thank you for taking the time to leave a review. We are glad to hear that you like our products.

We apologise for the inconvenience caused by your order arriving on the wrong day.
We take these matters seriously and are reaching out to you so that we can investigate this and restore your confidence in our service.

Our products are shipped on a next-day DPD service and are safe to re-freeze as long as they are cold to the touch on arrival. We do not defrost at any point throughout manufacturing.

If you have any future queries please don't hesitate to reach out to us so we can assist you.

The Nakeddog Team

Noté 5 sur 5 étoiles

Our dogs have never looked better!

I love the quality of the Nakeddog products and have been feeding their range of complete raw dog food for a number of months now - our dogs’ coats have never looked better, and you can tell how much they enjoy it! Packaging makes storage easy in the fridge or freezer depending on when we want to use it. Have had no issues with delivery either.

21 juin 2024
Avis spontané
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Réponse de Nakeddog

Hi Jessica,

Thank you for sharing your experience.

We are glad to hear that your dogs are enjoying our food and are sure their coats look amazing!

Our packaging really does take all the hassle and mess out of raw feeding.

If you ever have any further questions or comments please don't hesitate to reach out.

The Nakeddog Team

Noté 5 sur 5 étoiles

Excellent service and a fantastic…

Excellent service and a fantastic product. I have a new puppy who loves Naked Pup 😍 She is very healthy, energetic and growing well. The product is amazing, you can see it's 'real' meat, unlike conventional dog food. Plus we use half as much so save money too!
I'm so pleased I found Naked Dog

28 juin 2024
Avis spontané
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Réponse de Nakeddog

Hi Rebecca,

We are happy to hear that your pup loves our food and is thriving!

We take pride in our products and only use the highest quality natural ingredients.

Hearing that you have had a positive experience means a lot to us.

The Nakeddog Team



Noté 5 sur 5 étoiles

Brilliant raw dog food brand

Brilliant raw dog food brand. You can tell it's great quality and I love the fact it has the veg in so I don't have to worry about adding anything else.
The tubs make a huge difference compared to most of the other packaging out there for raw food as I can just take a couple of days worth out of the freezer and have it all enclosed in the fridge after portioning out a meal and I haven't got to worry about cross contamination or getting anything dirty.
My dog absolutely loves it and his coat looks amazing!

24 juin 2024
Avis spontané
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Réponse de Nakeddog

Hi Leigh,

We are glad to hear that you appreciate our complete meals.

Our tubs help make feeding raw simple and hassle free. They can be safely kept in the fridge for 4 days after being taken out of the freezer.

We're thrilled to hear that your dog's coat looks amazing!

Thank you for taking the time to leave a review.

The Nakeddog Team

Noté 5 sur 5 étoiles

In plastic resealable boxes

My dog has had the Rabbit variety & I mix in a little pro fibre & she woofs it down. Her poos are firm & easy to scoop too. I like that it’s in 2 X 250 resealable boxes. I’m going to try other varieties now.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service, great quality

We have been feeding our frenchie with Naked Raw Lamb for quite a time now. We find that the food is great quality and when we needed their CS team to help us, Helen was brilliant! Thank you again Helen! :)
We can highly recommend Naked!

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service.

My dog absolutely loved this food but recently found a pumpkin seed in recent batch. I contacted the company as if I didn’t see this in the batch my dog could have choked on it. They didn’t seem to care and gave arsey responses. I will not be using this food again.

25 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Top quality raw dog food

Had a subscription with naked dog food for about 12 months now. I can't rate it highly enough, both dogs (Belgian malinois and German shepherd) absolutely love it. The ingredients is top quality, I've never had any bad experiences from the food or customer services. Delivery is by DPD so is always spot on. Price is competitive too.

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Spoiled food with no response from company

First order arrived a day late (courier's fault, not theirs), packed with only a thin piece of insulation on top and below (but not down the sides of) food containers and was, unsurprisingly, thawed throughout. Fast forward another 24 hours and they haven't responded to emails or answered my calls.

14 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

Great dog food, poor communication

The food is great, my dog really enjoys it and it's well made. Delivery service is great too - fast delivery & free for most orders. However, the customer service team have now not replied to 2 separate messages sent to them about a subscription!

16 juin 2023
Avis spontané

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