National Van Lines Avis 

79
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They broke my $500 desk and still charged me for moving it, didn’t answer my claim emails for 4 months and didn’t pay me a penny for it! delivered my stuff later than delivery date on the contract tha... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We have had horrible experience with National Van Lines in a move from AZ to DEN - they are over a week past due on delivery and come to find out our furniture was put in warehouse after pickup in AZ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently used National Van Lines for a large Chicago to NJ move and have only positive things to say. They were the first to respond to my online inquiries and were extremely fair priced. Sam Meredith... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our moving coordinator, Fazal, was excellent. He explained the process to get an accurate quote and he was there for me when I had questions. The office staff was also very helpful. Our driver Kevin w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur

Informations provenant de diverses sources externes

National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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2,1

Tous les avis

(79)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mike coordinated the move with me and…

Mike coordinated the move with me and was very kind and prompt. He and his team were careful and efficient and put my mind at ease.
This was by far the best moving experience I have had.
Highly recommend!

3 septembre 2021
Noté 4 sur 5 étoiles

Pleased customer

The service was good….not great. Lost the first driver to Covid….after finding another driver…..the arrival of our household goods was now delayed. After receiving our goods…..I noticed the corner of an antique dining table was damaged. After pics were taken and the company was informed. They we’re quick to respond for repair of the table as well as compensation for the delayed delivery.
All and all….I was very impressed with the professionalism and would refer them in the future!
Thank You

3 septembre 2021
Noté 5 sur 5 étoiles

Excellent service from the initial call…

Excellent service from the initial call thru the set up process. Very professional. When it came time to load up the the truck this crew was very careful and respectful of our possessions. The delivery was on the day they confirmed and again the crew on the delivery side was amazing. I would highly recommend them to anybody considering a out of state moving service.

2 septembre 2021
Noté 4 sur 5 étoiles

Such a big move….

I loved the crew that packed and moved our household. Not without a miscommunication or two, but our job was overwhelming (to us, anyway) and they handled most of it seamlessly.

2 septembre 2021
Noté 5 sur 5 étoiles

Great service

Great service. The move went smoothly. All belongings delivered without a snag.

2 septembre 2021
Noté 5 sur 5 étoiles

Very pleased!

From the first call to make my move to the delivery at my new home
Everything was handled seamlessly. Everyone was so helpful especially
The movers. Those men could not have been more helpful and
Thoughtful at such a stressful time.
I especially want to mention Monte, he is an exemplary employee.
I would highly recommend National Van Lines to any one.

2 septembre 2021
Noté 4 sur 5 étoiles

Hiccups with local crews but mostly great

Balfour moving was great and Encore relocation was great, moving into TX. The only part that wasn't perfect was the local crews that were hired to pack and unpack at the two ends. The boxes were not labeled very accurately while packing, and when unpacking there were 10-12 boxes labeled for interior rooms that were left in the garage. Otherwise everything was great.

2 septembre 2021
Noté 5 sur 5 étoiles

Excellent service

Excellent service; competent and friendly professionals. Would recommend this company to any and everyone. Quick delivery and careful with everything.

2 septembre 2021
Noté 5 sur 5 étoiles

A pleasure

Fast, efficient and pleasing workers and employees all around. Makes moving go smoothly.

2 septembre 2021
Noté 4 sur 5 étoiles

Transport

Although it took awhile to get my package I understand there is a driver shortage. When I did get my stuff the driver and helper were courtes and helpful in finding places to put everything. I am very satisfied with the transport and delivery. I do have one problem. My recliner was broken during transport. I need to make a report but was waiting on some refunds due me on the shipment.

1 septembre 2021
Noté 4 sur 5 étoiles

The gentlemen who loaded my home…

The gentlemen who loaded my home through AQMS were wonderful. They did a great job packing paintings and TVs. They were fast and very courteous. At my destination, close to 3k miles away, the guys from National were amazing. Fast, professional, so very very nice. The only thing I was upset about was the 10k I paid to move 90% boxes. The only furniture I took was my bedroom furniture. But nothing I could do.

28 août 2021
Noté 3 sur 5 étoiles

Almost great

Almost great

The pickup was great. Everything up until delivery was great. The delivery timing was perfect, but I can't give more than 3 stars because several items were lost. During the hectic unloading and putting things in their place at the delivery, things must've been left on the truck and I reached out to start a trace to see if they could be found but it's been almost two weeks and no information has been shared, so officially 2 children's mats, an entire rolling bag full of things and two large plastic pieces of an outdoor playhouse did not make the delivery.
The people were friendly, everything seemed to be wonderful, but I can't let go of the missing property issue.

27 août 2021
Noté 3 sur 5 étoiles

Lots of chips in my furniture

Lots of chips in my furniture, one piece I may have to have refinished, the driver tried with his stuff but it does not match...This was a split delivery some stuff went to my daughters more than what was supposed to, her garage was overloaded and I’m still missing things...Why I tipped the driver 😠🤷‍♀️

27 août 2021

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