They broke my $500 desk and still charged me for moving it, didn’t answer my claim emails for 4 months and didn’t pay me a penny for it! delivered my stuff later than delivery date on the contract tha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
They broke my $500 desk and still charged me for moving it, didn’t answer my claim emails for 4 months and didn’t pay me a penny for it! delivered my stuff later than delivery date on the contract tha... Voir plus
L'entreprise a répondu
We have had horrible experience with National Van Lines in a move from AZ to DEN - they are over a week past due on delivery and come to find out our furniture was put in warehouse after pickup in AZ... Voir plus
L'entreprise a répondu
Recently used National Van Lines for a large Chicago to NJ move and have only positive things to say. They were the first to respond to my online inquiries and were extremely fair priced. Sam Meredith... Voir plus
L'entreprise a répondu
Our moving coordinator, Fazal, was excellent. He explained the process to get an accurate quote and he was there for me when I had questions. The office staff was also very helpful. Our driver Kevin w... Voir plus
L'entreprise a répondu
National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.
Roosevelt Road 2800, 60155, Broadview, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mike coordinated the move with me and was very kind and prompt. He and his team were careful and efficient and put my mind at ease.
This was by far the best moving experience I have had.
Highly recommend!
The service was good….not great. Lost the first driver to Covid….after finding another driver…..the arrival of our household goods was now delayed. After receiving our goods…..I noticed the corner of an antique dining table was damaged. After pics were taken and the company was informed. They we’re quick to respond for repair of the table as well as compensation for the delayed delivery.
All and all….I was very impressed with the professionalism and would refer them in the future!
Thank You
Excellent service from the initial call thru the set up process. Very professional. When it came time to load up the the truck this crew was very careful and respectful of our possessions. The delivery was on the day they confirmed and again the crew on the delivery side was amazing. I would highly recommend them to anybody considering a out of state moving service.
Everything went very smooth. The truck arrived as scheduled and everything was delivered in a very professional manner.
I loved the crew that packed and moved our household. Not without a miscommunication or two, but our job was overwhelming (to us, anyway) and they handled most of it seamlessly.
Great service. The move went smoothly. All belongings delivered without a snag.
From the first call to make my move to the delivery at my new home
Everything was handled seamlessly. Everyone was so helpful especially
The movers. Those men could not have been more helpful and
Thoughtful at such a stressful time.
I especially want to mention Monte, he is an exemplary employee.
I would highly recommend National Van Lines to any one.
Balfour moving was great and Encore relocation was great, moving into TX. The only part that wasn't perfect was the local crews that were hired to pack and unpack at the two ends. The boxes were not labeled very accurately while packing, and when unpacking there were 10-12 boxes labeled for interior rooms that were left in the garage. Otherwise everything was great.
Excellent service; competent and friendly professionals. Would recommend this company to any and everyone. Quick delivery and careful with everything.
Fast, efficient and pleasing workers and employees all around. Makes moving go smoothly.
My move went very smoothly and everyone that I came in contact with was polite and helpful. Would use them again without a doubt!!
Although it took awhile to get my package I understand there is a driver shortage. When I did get my stuff the driver and helper were courtes and helpful in finding places to put everything. I am very satisfied with the transport and delivery. I do have one problem. My recliner was broken during transport. I need to make a report but was waiting on some refunds due me on the shipment.
The gentlemen who loaded my home through AQMS were wonderful. They did a great job packing paintings and TVs. They were fast and very courteous. At my destination, close to 3k miles away, the guys from National were amazing. Fast, professional, so very very nice. The only thing I was upset about was the 10k I paid to move 90% boxes. The only furniture I took was my bedroom furniture. But nothing I could do.
Almost great
The pickup was great. Everything up until delivery was great. The delivery timing was perfect, but I can't give more than 3 stars because several items were lost. During the hectic unloading and putting things in their place at the delivery, things must've been left on the truck and I reached out to start a trace to see if they could be found but it's been almost two weeks and no information has been shared, so officially 2 children's mats, an entire rolling bag full of things and two large plastic pieces of an outdoor playhouse did not make the delivery.
The people were friendly, everything seemed to be wonderful, but I can't let go of the missing property issue.
Lots of chips in my furniture, one piece I may have to have refinished, the driver tried with his stuff but it does not match...This was a split delivery some stuff went to my daughters more than what was supposed to, her garage was overloaded and I’m still missing things...Why I tipped the driver 😠🤷♀️
We were very pleased with our move. I would definetly use them again.
The driver was excellent; he was personable and professional. The crews he used were very hard working. This took some of the stress out of moving.
Can’t say enough good things about my moving experience. Ben was wonderful to work with.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.