They broke my $500 desk and still charged me for moving it, didn’t answer my claim emails for 4 months and didn’t pay me a penny for it! delivered my stuff later than delivery date on the contract tha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
They broke my $500 desk and still charged me for moving it, didn’t answer my claim emails for 4 months and didn’t pay me a penny for it! delivered my stuff later than delivery date on the contract tha... Voir plus
L'entreprise a répondu
We have had horrible experience with National Van Lines in a move from AZ to DEN - they are over a week past due on delivery and come to find out our furniture was put in warehouse after pickup in AZ... Voir plus
L'entreprise a répondu
Recently used National Van Lines for a large Chicago to NJ move and have only positive things to say. They were the first to respond to my online inquiries and were extremely fair priced. Sam Meredith... Voir plus
L'entreprise a répondu
Our moving coordinator, Fazal, was excellent. He explained the process to get an accurate quote and he was there for me when I had questions. The office staff was also very helpful. Our driver Kevin w... Voir plus
L'entreprise a répondu
National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.
Roosevelt Road 2800, 60155, Broadview, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The guys loading & unloading on both sides of move were great! Moved from Indy to Florida.
Your driver and helper were wonderful. They kept me informed and were hard workers. I would have them again. I did feel bad because the truck was not working well and think the move would have been much better with a truck that had working air conditioning,
Very friendly and helpful but lots of damage and very poor packaging. Really would like to try them again but have to think hard about that one.
Professional Moving and Storage was timely, professional and met all dates for my move. I highly recommend this company.
The guys did a great job with our move! Shorty was great! Thanks again
For the most part the move went well. However, we had an antique lamp broken as well as an expensive mexican vase. This is why we give you four stars even though we started to give you only three stars. Both items were poorly packed and had other weighty items on top of them.
Driver (Amos) very professional, timely, and pleasant to work with. Personal property delivered in excellent condition and timely. Will recommend to family and friends....Thank you.
The men who came to pack my belongings were very courteous and pleasant. The truck driver, Brad, was pleasant, helpful, efficient , and very prompt. The process of loading the truck went well.
Apparently the unloading did not go well to begin with. The people expected to help did not arrive at all. After 2 hours of waiting, Brad had to find other helpers. I had a friend there to get my belongings situated, and she was inconvenienced as well
Did not know before hand the final date of arrival until 1 hr before. Fortunately we were at the new residence and doing the final walk through when the driver reached us. We did not have time to thoroughly clean the residence before the furniture had to be put in place.
The driver and other carrier were helpful and considerate. One couch was damaged because the covering came off and it was covered with dirt and smudges.
Excellent service! Everything went as planned! Competitive pricing and no damage to my furniture!
From start to finish you guys did a great job! Swift, efficient, careful and courteous.
We booked through MBM Enterprises that work through National Van Lines. They did an excellent job and I can’t say anything negative about them! A good, honorable, fair priced company and an upstanding owner.
Very nice personnel. Delivery was late by two days outside the window but a $75/day credit was given. As far as I know, nothing was broken.
Very Good experience. They called and kept us updated. Our furniture arrived securely.
Wonderful people, did great work. Polite, professional, hard working went out their way to be sure we were happy.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.