Neosabers Avis 

Everything thing is great I get so many compliments on my saber and the free gifts were a great bonus! Nothing special but perfect if you want to dual your friends 😎

Placed an order May 9 and until.now, June 1, i still havent received my order. Customer service is not transparent, honest and genuinely concern. It is just AI. Tried to cancel the order since there is no progress after 3 weeks on my orders but was declined.

paid for fast shipping and no delivery yet even within promised dates i wouldn’t buy again

There probably the best team out there most helpful to in most stressful situations and if you need something from them the will respond quickly and with great information. Of course gonna buy from them again and love the whole entire program and Amelia as well it’s great

Amelia helped me figure out how to fix my beam saber when the switch came undone. They provided me with a video guidance to help figure out how to fix it with ease. Will definitely buy from them again in the future with this kind of customer service.

If possible, I would give 4.5/5. My one complaint is minor. Ordering is easy, product descriptions are thorough. Pricing is comparable to everywhere else in US. Took advantage of May the 4th sale, ordered XRGB Angel of Death with 3 free sabers on 5/9 through the Shop App. Angel of Death was in the "US Stock" category and that was a driving force for my selection. Website shows US Stock as 5-7 day delivery. My order arrived 5/26 and both the AI customer service as well as the human customer service were unambiguous about when my order would actually arrive. That is my minor complaint. I wasn't in a hurry to get it, but it's nice to know when to expect packages. Quality seems about as expected. Love what I got from Neosabers. One of the free sabers arrived unable to power on or charge. Submitted a ticket with videos and within a day or so, got an answer with what to try to alleviate or diagnose the issue. Battery must have popped out in transit or something. Flora Joseph helped my fix my freebie and now I have 4 functioning dueling grade sabers. The freebies are not as smart as the premium XRGB, but you can change colors!
Love my new sabers!
Technical assistance- 5 star
Website info- 5
Order status- 4
Shipping time- 5

I ordered multiple lightsabers including darth mauls. When they arrived one side of the lightsaber didn't make any noise. After a quick video showing the lack of noise and with the help of Flora Joseph I was able to get a replacement part sent to me free of charge.

Great products I’ve purchased several sabers from Neosabers and they do NOT disappoint. Flora Joseph also did a great job in helping me get some replacement parts to fix up one of my sabers. Now it’s back to whole and ready to duel. I will strongly recommend this commend to friends and family not just because of the quality of the product but also they great customer service.

I purchased the lightsaber many years ago and I decided to purchase it again. Another imperial night and a Darth Vader lightsaber. But since I didn't have joint problems at that time I had to ask about what's the sizes of the screws that hold the blade. Thanks to Lisa Michell for helping me figure out what is the size of the screws it made everything better. These lightsabers are high quality and perfect. I would say that the app needs a little bit more of an update. Every single time I try to connect it with Bluetooth it doesn't connect when it's inside the lightsaber but when it's outside it connects perfectly. Other than that 10 out of 10

When I had missed the delivery of my sabers due to work and they were sent back, customer service worked with me to get my sabers to me. I am thankful for their quick responses and would recommend neosabers to anyone Loki g for high quality sabers

Amazing in so many ways. Fast to get delivered, easy (and fun) to build, and supper durable when fighting. After we did a little testing one stopped working a I sent a message to the support Email and this lady Amelia got back to me with in 30 minutes to 1 hour to help we with what was not working.
Vary much worth the money and you will see me buy more
ToothlessT1000

Neosabers has worked with me both in purchasing items and technical support. They have one of the best teams I've ever come into contact with as a company. They're willing to work with you to solve any problems you may have, and not to mention the quality of sabers at a reasonable price! Both Amelia and Lyndsey have been so wonderful in helping me, they carry a wonderful weight on their shoulders in dealing with customers, and assisting them with their needs. When it comes to getting AMAZING quality gear for ruling the galaxy, Neosabers will go beyond that and above. Best part, I didn't have to go to a galaxy far, far away to get it. Thanks y'all!
-Dominique Romero

Lisa Mitchell is amazing truly helped me with every question I had and to prove this is a real reveiw 6767. Thanks love yall Neo Saber.
-Miguel

Ordered the Shadow Hunter saber during the promotion and absolutely love it — beautiful design, great weight, and very screen accurate. The instructions could be a bit clearer, for instance on how to connect the two hilts but it’s simple enough to figure out on your own.
In the end the support from the NEO SABERS team, especially Amelia with certain delivery inconveniences was fantastic throughout. Highly recommend NEO SABERS for you future journey with the force!

received some extras in my package with my light sabers, but didn't know what they were. Contacted Neo Sabers, and Amelia got back to me right away.

I’ve never owned a Neo Saber before I wasn’t familiar with the adjustment process. A hilt would not light up, I contacted support and thanks to Amelia I was sent a few videos to watch on the adjustment process for the admitter to positioned correctly and a video on programming the chassis correctly both were corrected. Thanks to Amelia. Light Sabers look amazing now.

I had ordered some accessories for my lightsabers on their website but I had accidentally a wrong accessory. I emailed them about the mistake and Lisa Mitchell was the one to help me. She got back to my emails quickly and was able to adjust my order within a day

Lisa Mitchell, one of the support staff members helped me solve an issue with tracking down my order. They went above and beyond making sure everything was figured out

10/10 saber, and the delivery was quick. Amelia from customer support was also excellent with her communication!

Great customer service and they actually reply! great company love everything about it Amelia has been really helpful with my frustrations about shipping