I had a trip planned and was hoping to get my goggles before I left, they delivered! Not only were they very helpful with fast responses through email but the delivery was extremely fast!!! I definite... Voir plus
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It's rare to be treated like an actual person nowadays, but Nightfox were quick to respond to my email and genuinely seemed to care. Rebecca in product support was brilliant. The device I purchased... Voir plus
Rebecca and the customer service team at Nightfox are fantastic. I've got 8 Whiskers and they are always so quick to respond if I have any questions or technical issues. They replaced a faulty machine... Voir plus
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.
Coordonnées de contact
1 Filwood Park Lane, BS4 1ET, Bristol, Royaume-Uni
- hello@nightfoxstore.com
- nightfoxstore.com
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great customer service.
I had a trip planned and was hoping to…
I had a trip planned and was hoping to get my goggles before I left, they delivered! Not only were they very helpful with fast responses through email but the delivery was extremely fast!!! I definitely would recommend anyone to use this company what a great crew they have working there.
It's refreshing to be treated like a valued customer!
It's rare to be treated like an actual person nowadays, but Nightfox were quick to respond to my email and genuinely seemed to care. Rebecca in product support was brilliant.
The device I purchased is a fantastic piece of kit, but was having an issue with the focus wheel. They provided labels to return the original device, then sent a replacement in a matter of days.
Excellent customer service
Excellent customer service repairing a couple of older nightfox models which had some issues with the screw thread.
Super customer service.
Rebecca and the customer service team at Nightfox are fantastic. I've got 8 Whiskers and they are always so quick to respond if I have any questions or technical issues. They replaced a faulty machine in just a few days without any quibbles. I would recommend Nightfox and will continue to rely on them for some of our equipment.
It was great but I wish the field of…
It was great but I wish the field of view was wider Instead of it just being a rectangular little view.
Great products
Great products. You get exactly what is advertised which is rare nowadayswith electronics. Very rapid shipping as well. 5 stars. Have bought more.
I love the infra red torches
I love the infra red torches, and will be probably buy more. For me I would prefer if the bezel for narrow to wide beam turned more easily as when I am out filming it can be difficult to suddenly use two hands to change the beam on the 850nm pro.
The idea of free postage is great and appreciated.

Réponse de Nightfox
Great service and product
Great service and product.
This is about my 4th purchase from Nightfox as well as winning a NV Spotter in a competition a while back. Every product I've had is great quality , well priced and has always arrived quickly.
My latest buy is a Prowl NV monocular from their refurbished section and it came looking and working like brand new.

Réponse de Nightfox

Réponse de Nightfox
Equipment that punches above its price…
Equipment that punches above its price for quality. Delivery and customer services are quick and efficient. Items are packed well for delivery.

Réponse de Nightfox
Nightfox Nova is loved and cherished.
The Nova was delivered many days earlier than Nightfox thought they could manange and the delivery driver was friendly and helpful.
Customer Service is still as excellent as ever and Rebecca has given me great advice on the best way to use the Nova, in particular the use of a splitter to be able to listen to a bat detector at the same time as recording audio to the Nova.

Réponse de Nightfox

Réponse de Nightfox
Absolutely incredible team
Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any better. Excellent experience all round. Would definitely recommend & will be buying again myself.

Réponse de Nightfox
quality products at a fair price
quality products at a fair price, free delivery! beautifully packaged product! everything that is written on their website is correct!

Réponse de Nightfox
The product is exactly what it says it…
The product is exactly what it says it is and is well made and good value .

Réponse de Nightfox

Réponse de Nightfox
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