I had a trip planned and was hoping to get my goggles before I left, they delivered! Not only were they very helpful with fast responses through email but the delivery was extremely fast!!! I definite... Voir plus
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It's rare to be treated like an actual person nowadays, but Nightfox were quick to respond to my email and genuinely seemed to care. Rebecca in product support was brilliant. The device I purchased... Voir plus
Rebecca and the customer service team at Nightfox are fantastic. I've got 8 Whiskers and they are always so quick to respond if I have any questions or technical issues. They replaced a faulty machine... Voir plus
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.
Coordonnées de contact
1 Filwood Park Lane, BS4 1ET, Bristol, Royaume-Uni
- hello@nightfoxstore.com
- nightfoxstore.com
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Good product and Great support
Nightfox support is great.
The reply quickly and find solution to issues.
Prowls are great for my personnal use during airsoft games.
There is update with really cool features, si you got a product and update too !

Réponse de Nightfox
Night vision for airsoft
I have purchased items 2 times at Nightfox,
The first time was to get a Vulpes HD Rangefinder, which was no longer in stock. Their support team reached out to me and managed to get me a refurbished one at a cheaper price and it works fantastic.
The second time I brought a Prowl Monocular Night Vision, this one also works incredibly well.
I have used other digital night visions before, but the Prowl definitely is one of the best, having a single nod helps a lot with depth perception and lining it up with the sight of your Airsoft gun, it has a wider fov then some others.
Definitely would recommend!

Réponse de Nightfox
Great service
Besides being affordable, and of high quality. It’s the sales and after sales service I much appreciate. I look forward to the newer models.

Réponse de Nightfox
great communication and customer…
great communication and customer service, both before and after purchase.

Réponse de Nightfox
Spectrum flashlight
I recently ordered the Spectrum flashlight, and it is every bit as good as advertised. The flashlight is fantastic, the batteries last for a LONG time, and the beam is really bright, for those dark nights, attics, or closets. It is more than worth the money I paid for it.

Réponse de Nightfox
The goggles perfom very well
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the screen. I need a better solution.

Réponse de Nightfox
Not worth it
Maybe I got a lemon, but my Nightfox Prowl unit does not work well at all. Very disappointing and I've updated it in hopes that it helped. But it is still unusable

Réponse de Nightfox
I have bought a few items off Nightfox…
I have bought a few items off Nightfox for Bat surveys. I have 3 camera's, an infra red torch and a Nightfox Arc Lamp. All products are brilliant. They are made to last, they are a good price and their after sales care is 2nd to none. They go above and beyond. They even listen and take on all our requests for features in new products. I have never know such a great company.

Réponse de Nightfox
Exactly what I wanted
Exactly what I wanted . Shipping was fast and tracking was clear. I will definitely do business with these guys again! 2 thumbs up!

Réponse de Nightfox
Nightfox Vulpes and aftersales support for it
I bought a Vulpes in December 2022. I use it every week to watch wildlife and have been very pleased with the results, it has superb optics. Recently I had a minor issue with it. I exchanged a few emails with Nightfox to explore the issue. The sent me a mail label to sent the Vulpes to them. They resolved the issue and returned it to me. A very happy customer.

Réponse de Nightfox
Many features and long IR range
It works as intended with more features than i expected and it has a long IR viewing range

Réponse de Nightfox
I bought two for airsoft work perfectly…
I bought two for airsoft work perfectly , easy to use , but will be little bit good if the buttons will same like in NVG-s and also if its will be possible to make lower visibility of the IRL or be possible to buy IRL filter on it cause with zero IRL not so good .
But I offer for others as well because great product !
Thanks NIGHTFOX Staff

Réponse de Nightfox
Mixed but all in all good experience
I ordered the swift 2, and recieved an outdated version. The Nightfox team resort thus issue by granting me a free of charge Prowl and let me krep the swift. Very good support. The sd card i recieved was corrupt and bugged the prowl, so i cant use it. Both the sd card and prowl was marked as a sale rather than a warranty replacement. So i had to pay import tax 3 times. Nightfox refunded one of them. All in all 9/10 experience with support. I wish it was marked as replacement for tax issues, and i wish i got an actual working sd card, but a free prow is a free prowl. As for the product itself: I find it easy to use, but there is one major issue that takes an otherwise 10/10 product down to a 7/10. and that is the small phillips skrew in the battery door, aswell as the unit only taking button top batteries. The battery compartment should have a good size thumb skrew for easy swap of the battery. I have 19, 18650 batteries, but in real life field use, having to use a tiny skrewdriver to swap batteries gives med literal migrenes. It could just aswell be welded shut. Because when you need to swap battery, its highly inconveniant to do so. I have 3d printed an adapter so i can use non button tops, but that shouldnt be necessary. Change this in the next version please. And also! Dont ship new products with outdated firmware. That is a shady and lazy practice that customers really do not appreciate.
It might sound like alit of negatives here. But the support team and the product is definitely all in all very good.

Réponse de Nightfox
Trustworthy company for DNVGs
The response of the company to any question is not only immediate, but also really helpful and complete. The product came on schedule, or even earlier than expected, which is nice. And what's even better is that they continue free support for their product with firmware updates that make the experience better and better. The DNVG I bought from Nightfox is the Prowl, so everything refers to this model.

Réponse de Nightfox
Easy Purchase and Timely delivery
My purchase was easy and product was delivered in a timely manner and works as it should. Thanks

Réponse de Nightfox
I was able to get my orders promptly…
I was able to get my orders promptly and they worked as advertised!

Réponse de Nightfox
Great customer service
Great customer service
Prompt delivery!
No issues at all!

Réponse de Nightfox
faultless customer service
The customer service is faultless. I've had some minor niggles with the kit and they are quick to respond and find solutions.

Réponse de Nightfox
Amazing service.
Such a great experience, unfortunately on survey our Whisker case broke where it attaches to the tripod. I contacted customer support to find out if they are able to fix the case and without hesitation they sent me a packing slip and requested I send it back. A couple of days later I had a notification to say it was fixed and on its way back to me. Thank you Rebecca and Nightfox!

Réponse de Nightfox
Great Customer service!
The constant feedback, updates and customer service is incredible! If you experience any issues with your device, you can contact them and they'll reply back with a quick and good response!
And their products are amazing.

Réponse de Nightfox
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