Nightfox Avis 

Love your gear

Nightfox whisker repair

My query about a repair was responded to quickly. They got the equipment postage covered, and once sent back to them, the unit was fixed within a day. I cannot fault the customer service.

I was confused as to which Nightfox product would be best for my requirements, so I email them and received a reply within an hour from Rebbeca in customer service, she was very diligent in asking me sets of questions that helped her narrow down the possibilities. I gave her a long list of requirements, and quite a few questions over several emails. Rebecca was extremely diligent and I would say spent quite a lot of time fully answering all my questions in great detail, and giving me comparisons of potentially suitable products and reasons for those suggestions, until it became obvious to me which one to choose. I can barely remember receiving this level of assistance from any business that I've contacted in the past 10 years. Rebecca with her knowledge, attitude, patience and friendliness is a credit to Nightfox and I'm so thankful for receiving this oustanding level of attention and assistance.

Thank you so much for you kind help to get the mistake corrected, I can't wait to try the next swift max for free. But the original swift was a fun experience indeed, It was easier and more possible to see the deers in my forest at night uninterruptedly. I will keep using it.

nightfox team is very responsive, their night vision is awesome. i have two of their products the swift 2 pro and the whisker, it is really a great product

I updated my firmware and it bricked my device I think it was a 50-50 on whose fault it was I shouldn’t have pressed the button to update twice but I feel like it shouldn’t allow you to do that, or even have the option to after the firmware update but that was just a minor set back, this company was spot on and very professional getting back to me at a very fast response time and was very helpful and attentive to my problem. I should be receiving my night fox prowl tomorrow November 1. Thank you Rebecca for being so kind and professional and working with me, I do greatly appreciated you. I will and would definitely recommend this company. The Night Fox Prowl is an awesome device and they have made it 100times better with these updates, I actually do think they care about you and keeping you happy. Thanks again. I also wanted to talk about the night fox prowl it has several new modes for night vision that really transform how you see at night you have a variety to choose from a new green layout and a black and white and another green one that makes it almost like thermal you get that glow that you would with thermal, the battery last longer if you keep your setting on the prowl lower plus you can buy more batteries to have emergency ones and they do last like the manual says, it works so well at night it is like your using hi dollar nods. Works well for hunting air soft or just LARPING around in the woods. Almost forgot you can attach these to a helmet I’m thinking about getting another prowl so I’ll have dual prowls on my helmet.(Just buy one already and own the night.)

The purchasing process was easy and straight forward. Plus the shipping time was realy quick for this style of product

Great communication and quick dispatch of my item. Recommend this product.

Firstly I love the product (night vision Swift). The website is very informative and making the right decision on the right product came with ease. Delivery was quicker than the name on the box.

Great customer service. Great Night Vision Binocs for the price.

I bought a Nightfox Vulpes, it's a great device for watching wildlife at night,performs as good as advertised!
Awell made piece of equipment which I would highly recommend.
I'm now saving up for Nightfox's Dv2 thermal camera!
Their customer service is good, with nice people (Rebecca), who are very helpful and patient with an oldie like me!

Good product fast delivery thanks again Stephen

Excellent price fast delivery

Just bought a refurbished prowl, much better than I expected. Fast delivery and superb piece of equipment for the price. Once you get the settings to your preference the clarity is good.

Geat product recording is top quality and delivery is on time

Purchased a Nightfox Whisker for commercial ecology surveys and it performed well. After approx 18 months it developed a fault which impacted the flexibility of the unit. Contacted the support desk and Rebecca replied. The service from her and Nightfox was outstanding, totally professional, friendly and efficient. I wouldn't hesitate purchasing Firefox equipment knowing just how contactable and professional they are. It's refreshing to deal with an organisation that takes ownership of a problem immediately, resolves it quickly and maintains excellent customer goodwill. I cannot recommend the service from Firefox any higher and that is based on actual experience with them.

They are very knowledgeable about their products, offer good deals at decent prices and delivery is prompt and reasonably priced.

I use 2 Night Fox I/R torches , 1 in 850 1 in 940 and can highly recommend them, I prefer the LED as it goes well with my night vision scope, Customer service has been excellent

The Nightfox website was easy to use and the product information was comprehensive. I scanned the Internet looking for what I thought I wanted and when I found Nightfox I looked no further. I bought night vision binoculars to watch wildlife in the garden. For the price I was shocked at the level of performance and specification level. I've had the product for a year now and works as good as when new, the outer casing is robust with good quality materials, it looks stylish too. I wear glasses and viewing is not a problem. I highly recommend Nightfox, if like me you want to connect and see the world beyond your garden at night.

Excellent. Got the Nightfox Swift Pro 2. Kinda blew me away, clear rich picture, great price, don't normally write reviews, reccomend.