Nightfox Avis 

95
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a trip planned and was hoping to get my goggles before I left, they delivered! Not only were they very helpful with fast responses through email but the delivery was extremely fast!!! I definite... Voir plus

Noté 5 sur 5 étoiles

It's rare to be treated like an actual person nowadays, but Nightfox were quick to respond to my email and genuinely seemed to care. Rebecca in product support was brilliant. The device I purchased... Voir plus

Noté 5 sur 5 étoiles

Rebecca and the customer service team at Nightfox are fantastic. I've got 8 Whiskers and they are always so quick to respond if I have any questions or technical issues. They replaced a faulty machine... Voir plus

Noté 3 sur 5 étoiles

The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Voir plus

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À propos de l'entreprise

  1. Magasin de photo
  2. Magasin d'articles d'airsoft
  3. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(95)

85 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional value for money Night…

Exceptional value for money Night vision. The service and response from their support was quick & helpful. Online updates were also easy to do via their website. Delivery all the way to Australia was fantastic. It arrived quickly. Ideally future updates continue to improve the frame rate and image resolution. The user interface and functions are easy to navigate. Its a great product as my first night vision I am very happy.

1 juillet 2025
Avis spontané
Logo de Nightfox

Réponse de Nightfox

Thanks so much for leaving your review of your experience. Darryl! Glad shipping from the UK to Australia was quick and easy. Happy to hear that you're enjoying the increased performance due to the firmware updates! Thanks for taking the time to leave your review.

Noté 5 sur 5 étoiles

Excellent company to deal with from…

Excellent company to deal with from start to finish. Product was superb. Great overall experience. Highly, highly recommend.

18 septembre 2025
Avis spontané
Logo de Nightfox

Réponse de Nightfox

Thanks for leaving such a glowing review, Ricky! We really appreciate you taking the time to share your experience.

Noté 1 sur 5 étoiles

Product support is non-existent

Product support is non-existent, if your product is out of warranty they want nothing to do with you.

I had contacted Nightfox support for help with a product that started to experience an issue, asking for if it was possible to repair or what they suggested I would do.

Their answer was that had it to be replaced and that it was not something that could be repaired, assuming it was still under warranty.

Given that the warranty for it had been elapsed 2 months ago I'm left with a product that is non-fixable and unusable.

Edit:
A 15% discount on a different product is not acceptable, I will not buy from Nightfox again due to your policy of not providing support.
I should also note the product failed due to a manufacturing defect, so what is to say I will not end up in the same situation after buying yet another product.

21 août 2025
Avis spontané
Logo de Nightfox

Réponse de Nightfox

Hi DS, we're sorry to hear you were disappointed with your Nightfox experience. We provide a Two Year Warranty on all our products, and we try and help out customers with spares wherever we can - even when the warranty has expired. We'll be happy to offer you a discount on a new item, just get in touch with us to arrange.

Noté 5 sur 5 étoiles

Good product, Great customer service

I own a Nightfox swift and after a while I had an issue, and was sceptical about getting it sorted out. I have never come across a customer service that Impressed me so much, very friendly and helpful. I will definitely be recommending Nightfox and purchasing other products from Them.
Thank you Rebecca.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Nightfox Prowl

I bought the nightfox prowl for airsoft use. The prowl is really good. I used it in 4 night games and everything was clear in total dark. Also the customer service was excellent!! Keep up the good work !!

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Unbeatable service

Dont ever hesitate in purchasing anything from this company,the aftersales is the best ive ever had,you rarely find that these days,its almost impossable to get any help but firefox is very different top class same day responses and i would like to thank Rebecca Kneale for all her help ,wont hesitate to use again,full marks thankyou

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, and in particular, great customer service. Thank you!

29 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Worth every Pound

Considering the price you pay, you souldn;t expect something that works the same as your typical £3000 Night-Vis, HOWEVER, somehow, they've pulled a good one here, lackign the same features other very highly priced NS goggles have/are (recording features etc etc.).

For straight up 2x zoom and actual quality of the view/LED screen for the night vis itself, it's amazing, and very unexpected, well worth the £100 and best around.

4 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer care and product

I ordered my first Nightfox product this Christmas for my 9 year old son who is infatuated with military-style equipment. The price was unbeatable for the 119V considering the capabilities offered by the unit, which blew away both of our expectations. Unfortunately, he accidentally dropped the unit the first day he wore them, breaking the head mount. I contacted Nightfox customer care and inquired about whether or not they sold replacement head bands. Customer care offered to send me a replacement band FOR FREE after asking several questions about what part actually broke. That kind of customer service is virtually unheard of these days anymore, so Nightfox has officially found a customer for life. Many sincere thanks to representative Charles for the help!

8 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered some products as a christmas…

Ordered some products as a christmas present from Nightfox but through no fault of the company they did'nt arrive on time due to courier issues. I contacted Nighfox and spoke to a gentleman by the name of Charles who went over and above to get the products to me as soon as he could. Anytime I emailed he had a response to me within minutes. He couldn't do enough for me. I received the products this afternoon with two extra gifts inside the box. They dealt with the issue professionally and I would order from them again.

6 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

What can I say

What can I say, wow well I was not prepared for the clarity of the 110r and was supprized by how good it is the ease of use and compact design is very good.
The affordability of the 110r makes for a worthwhile investment.

5 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Night fox 80r and afters ale 100%

Best cumpiny iv bort from I got the nightfox 80r for sporting rats and rabbits relay gd pics and and light ir tourch is really gd c out to about 200 maters easy records in a pesh of a buttom best sport for the money and the afters sale is out of this world sent me a new lens out as I tried cleaning it and broke one of the glass in the lens no question asked be happy to buy more from night fox
Thanks
From rhys Jeffrey

24 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

A fantastic product

A fantastic unit, it has made spotting a whole heap easier. Wide angle of view, very clear screen. Together with really good comuniction, I can’t fault anything.

17 septembre 2019
Avis spontané

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