Noble Claims Services Avis 

In over 40 years of driving, the worst claims handling company I’ve dealt with.
Absolutely no communication whatsoever.

I would like to recommend Sebastian for his exceptional personalised service, very impressed with his ability to communicate effectively and deal with me as individual not just script on the computer screen. Well done and thank you.

Worst company ever bunch of liars and thief's. The staff shout at you and belittle you Very rude and arrogant staff I spoke to some called Tara. Some third party made a fraudulent claim against me I provided facts and hard evidence to nobble claims. the case was assessed and was closed and resolved this dragged on for 18 months but wait for the surprise. I received a shocking email 14 months later after the case was closed advising me that they have to admit liability due to court proceedings and resolved the case for their own best interest without informing me and I was in fault. they will not listen to you or help you rang them few times and was put on hold or the phone cuts off. very disgusted with nobble claim service never insure with dcl been with them for over 13 years this how they treat their loyal customers the take you money and run away from the truth. I guess this is due to their own financial gains and court costs etc. Pls guys I advise to take private solicitors and seek ombudsman service and citizen advice bureau to guide you. Once again do not insure with dcl and let nobble claims handle your claim..

I spoke to Aran he was very polite professional and very helpful

Right,
I had a policy with DCL and my claim was dealt by Noble claims. Took them 9 months to deal with the claim. A few days before my policy ended I called to see of the claim was settled as I had to provide that information to the new insurance company and was told it is not yet closed. A few days later I got a NCB from DCL and the certificate said the claim was in fact closed but that misinformation costed me £240 for the new policy. They weren't bothered to call me or send and email with that simple information.

Very good to communicate ..I was speaking to claim

Very friendly and kind gentleman spoke in a nice and friendly manner

I have spoken with Elsey
Was a good experience very cooperative and friendly

Very professional! Good job

Spoke to Elsey Mercer who dealt with my issue. Elsey was exceptionally professional with the way she dealt with my issues. Elsey kept in touch with me via emails to keep me posted. We'll done Elsey for providing the customer care which I really appreciate.

Elsey made the process really easy and straight forward. She made me feel reassured. They got back to me really quick, highly recommend.

Agent was good to understand the information that I was provided. He was speaking in good manner.

Georgina was extremely helpful, understanding and very professional.
She made it very easy for me to explain my situation.
Georgina was also extremely efficient and very polite.

Thanks to Elsey helping me for changing my windscreen , so polite and helpful.

It's very good customer service and really
Honest lady she gives me time and listen to me not rush at all thank you.
Mrs: Reley

Totally made me aware of the situation felt she listened and then answered question fully brilliant service thanks