Noble Claims Services Avis 

Its great experience. Good listener and understanding person👍

Someone reverse back on my car and I had video footage right now nearly two months they have done nothing. They charge me £500 access fee which they shouldn’t have because none foult . They arrange with a grage to fixed the car people came collected the car they fixed the body work but they refused to fixed dashboard warning lights after the accident. Nobel clam lies saying that’s warning lights was there before incident. They didn’t sent engineer they didn’t see the car but they able to know it was before incident.
Cannot be trusted avoid Nelson insurance avoid their dodge claim company Nobel claims

Reported a new claim to Tom @ DCL Isurance.
He dealt with my issue professionally

Took a few minutes

Great customer servicing highly orofessional lecel of communication
Provided great services
Very thankyou

Member of staff named sophie, was very helpful advising us on how to handle this forward and very professional

The communication was good and helpful

I was very happy with the help and guidance I received from Tom. He was a great help!

We received a call from Sophie who was very pleasant and very soft spoken. She took the required statement in a very good manner.

Shocking customer services and handling…
Shocking customer services and handling claims, it's no point paying for legal expenses, because they won't do anything in terms of contracting third party, they also lies long waiting to respond calls they so stupid they don't know nothing the services they have

Had a minor accident that was my fault my car was not damaged other car was Nissan 2006
They have reported it as a fault claim £7225 pounds Waw the car is worth about £2000/2500 market price called and been told the other party hired a car obviously to some one interest in there as we all know the car hire commission game
Why wasn’t the car written off no idea
No wonder insurance premiums are increasing
Because the greed of employers at such companies to make commission it really is a big game

Thank you this issue has been resolved.

Changed my stars to 3 from omega because one lady who is Stephanie Field help me with my complaint and solved it asap so all the credit goes to Stephanie Field from me 👍🏼

Never ever in my whole life will i use nobel claims what a joke they have taken my car in for repair because apparently it was repairable over 3 weeks and still no information what guess what someones been driving my car around because its put an extra 50 miles on clock my tracker has been sending me notifications about it been involved in another accident while driven but guess what i dont even have the car it was apparently had to be in a storage to be kept in a safe location luckily i have taken screenshots of the tracker and will be putting a big complaint with the Financial Ombudsman as well, i did ask them to send a engineer to my address for them to assess it but was told we don’t provide that service all other insurance companies do. You call the office and no one has any information about each other,

WITH ALL MEANS IF YOU HAVE INSURANCE WITH DCL STAY AWAY FROM NOBEL CLAIMS IF YOU WANT A STRESS FREE LIFE GO.

Having a accident is a stress on its own but having to deal with people thats unaware of how the claims system works is another level of stress

23/05/24

THEY HAVE REPLIED TO THIS REVIEW BUT STILLLL NO INFO I DONT LET GO EASY THEY HAVE BLOCKED ME FROM THE WHATS APP NUMBER 😂 WELL HERE STARTS THE SECOND STAGE OF THE COMPLAINT TO FILE THE WITH THE Financial Ombudsman

The far the worst company to deal with they have zero interest in helping and you have to call them to chase them up i only used them because my insurance company provided them but next year im 💯 no renewing with DCL and plus ill be taking my fleet customers away to this is ridiculous.

Which uk company closes on a Friday? This is how you know its a joke company dont trust them

I was involved in an accident recently and my car required repair work. Although everyone I had spoken to acted professionally and were helpful; the complicated nature of my queries resulted in speaking to Ms Tara Cafferkey who went the extra mile and took it upon herself to resolve the issue at hand quickly and amicably. Thank you for the speedy and efficient resolution of my claim. A.H. Amiri

5 stars are only for Tara caffarkey. Tara was the only one who understood the issue which was caused by her other colleagues. Thank you

The company has a very fast response and help samee has been of much help thanks

Very clear interaction with the customer service advisor.
Initialising the claim seems clear and straightforward.

Really helpfull friendly efficent staff

Lack of communication, have to keep chasing.

No assistance at all. No helps whatsoever.