I am a new customer to Norman Records and have just received my first record from them. I bought a relatively rare jazz record from them and they seem to have a wide selection of all types of music. I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm quite old school about some things, particularly when buying music. Just wanted to give a shout out to Norman Records as I've been buying off them for years now and they're always ex... Voir plus
The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Voir plus
Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.
Coordonnées de contact
Unit 20, Croydon House, Croydon Street, LS11 9RT, Leeds, Royaume-Uni
- 01132454399
- help@normanrecords.com
- normanrecords.com
4,8
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A great shop with helpful and informed…
A great shop with helpful and informed and friendly staff. I usually order on line and "click and collect". Easy parking just out of town, close to Elland Road Stadium why you collect.
31 mai 2024
Hopeless I'm afraid ?,
Hopeless I'm afraid ?,
Everytime I see an album I want, it says " Norman Records"
So I click on - and bloody useless Norman always says " no longer available"
Get a grip ?
20 mai 2024
Avis spontané
Réponse de Norman Records
Hi Alan,
I'm not sure what records you've been looking for, or where you've been looking for them. I assume it's Google or another search engine.
The problem here is basically twofold. First, we have been trading for nearly thirty years and in that time have listed up over 125,000 records. Keeping all of that material in-stock is impossible.
Second, even if we did decide to keep everything we possibly could in-stock, the nature of the physical music business is that availability is often limited by external factors beyond our control. For a start, records go out of print *all the time*. There is literally nothing we can do about titles that have long gone and that the label has no interest in pressing more of. Even stuff that hasn't gone out-of-print is often subject to severe availability demands: things like limited-editions, specific colour versions, etc. often sell out very, very quickly with no further option for us to get more copies in.
Like I say, I don't know what records you are looking for or where you have been looking. It may be that you are looking for records that are available and that we could be stocking. It may be that you are looking for records that even if we dearly wanted to stock them, we can't because they no longer exist.
Rather than just leaving a one-star review based on Google's search results or whatever, you could contact us on help@normanrecords.com and we'll see if we find what you're looking for?
Cheers,
Nathon
Director, Norman Records
Wonderful experience!
Fast service and delivery. My record was very well packaged and arrived is perfect condition. I can highly recommend this company - brilliant!
19 février 2024
Avis spontané
Nice Selection
Nice selection, good prices, little reward system in place to save some cash on future purchases, well packaged on shipping, and a fairly responsive and understanding customer service system.
I've ordered from Norman Records for a few years and it's always been an easy experience, with regular pre-order updates.
1 janvier 2024
Avis spontané
Brilliant - simple as that
A record shop with real people who know more about music than any other out there.
Definitely the best record shop named Norman if not the best overall. Support them, the world will be bare without. Great service as usual with last purchase.
1 février 2024
Avis spontané
Excellent Vinyl Record Retailer!
I've never had any issues with Norman Records when it comes to my purchases and will continue to purchase from them. A++++++
25 novembre 2023
Avis spontané
First class service
First class service, great communication, items as described, packed exceptionally well, very easy transaction, very good customer service, will certainly order again. I have also received a voucher to spend, you cannot go wrong with norman records.
25 octobre 2023
Avis spontané
Amazing service!
Really amazing service from James at Norman records, I called the store as I was after a record for my best friend’s birthday which is in a couple of days and he was very informative and assured me he would send my online order to the packing team straight away so I get it in time. Made sure the record was sent out same day and I got it literally next morning, I cannot fault these guys and also the record I was after is the cheapest I’ve found online for that LP! All their items are cheaper then Fopp, HMV ect, well worth your business and money this store
20 octobre 2023
Avis spontané
Great Service
First order with Norman records and well impressed with the service. Would certainly recommend
6 octobre 2023
Avis spontané
Always excellent.
Been buying from Norman for a few years now. They have never been anything less than awesome to deal with. LPs are sent out quickly if in stock, and are always very well packaged.
22 août 2023
Avis spontané
First time pre-ordering a vinyl online
First time pre-ordering a vinyl online, great communications from start to finish, reasonably priced, well packaged & delivered on time.
Highly recommend Norman Records, 5 stars
28 juillet 2023
Avis spontané
Love them to bits
Love them to bits! They have been one of my favourite and cheapest records stores online! Very well stocked. Every item I have pre ordered always arrived on the day of premiere! What more would I need? Truly recommend this store!
28 septembre 2022
Avis spontané
Great Service
After having the misfortune to be let down by another company(Sandbag UK), waited over 4 weeks but still nothing received. I found the same item on Norman Records and the order was promptly processed, dispatched and well packaged and took just over a week from order to delivery which considering the recent postal strikes is a great result. I would definitely consider ordering from Norman Records again👍
8 décembre 2022
Avis spontané
Love Norman!
Love Norman!
Such a great bunch to deal with. Really well packaged lps, great pricing, just brilliant brilliant service :)
17 août 2022
Avis spontané
Superb record shop
Superb record shop. Always a good selection, always a good service, everything arrives super well packed and they even do loyalty points. One of the best online.
24 juillet 2022
Avis spontané
sent me a scratched record with no…
Top people, sorted it out, highly recommend this record shop
13 mai 2022
Avis spontané
Réponse de Norman Records
Hi there,
We have requested more information from you via Trustpilot, so that we can get to the bottom of this one.
Cheers,
Norman Records
I really like Norman Records
I really like the company. Good customer service and fair pricing.
It has the feel of a small, personal record store, but is actually run really well.
26 avril 2022
Avis spontané
Always on point
Always on point. Good prices, records are sent out quickly and any issues are resolved quickly.
11 mars 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.