Norman Records Avis 

141
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a new customer to Norman Records and have just received my first record from them. I bought a relatively rare jazz record from them and they seem to have a wide selection of all types of music. I... Voir plus

Noté 5 sur 5 étoiles

I'm quite old school about some things, particularly when buying music. Just wanted to give a shout out to Norman Records as I've been buying off them for years now and they're always ex... Voir plus

Noté 5 sur 5 étoiles

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Voir plus

Noté 5 sur 5 étoiles

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Voir plus

À propos de l'entreprise

  1. Magasin de musique

Écrit par l'entreprise

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

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4,8

Tous les avis

(141)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Order with confidence.

First class service all the way! From a well designed website, to competitive prices, to speedy delivery!
Ordered two albums which arrived safe and sound, well packaged, and delivered within 48 hours.
Order with confidence - you won't regret it.
I'll be back!

3 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

5 stars.

5 stars.

I had a sudden realisation that I needed to leave a really positive review for Norman Records after I had a second terrible experience in a row with a different record shop. Norman are not like that, and it's worth shouting about.

I've ordered from Norman so many times and never had an issue. They have fair prices, quick shipping, good packaging. Their customer service is great and always happy to help. I also like that they have a little in-house summary of each album on their (easy to use) website.

The only thing I could suggest for them to improve would be to add tracklistings against each release, but it's a really minor website niggle and I wouldn't score them down for it. Norman are bloody great!

2 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

The GOAT of record stores

I've been shopping with Norman Records for over a year now and they are an absolute pleasure to buy from. Speedy delivery, top notch packaging, and generous reward and price matching schemes. If it's in stock, this is the place I buy from.

19 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Superb

Wow! Just wow. Ive been collecting and ordering vinyl from various online retailers, big and small, for about 2 years now at a ridiculously high rate (perhaps 2 vinyl per week on average, possibly more). Constant problems with deliveries from other retailers, over and over again, always damaged to some extent. And then I discovered Norman records just a few months ago and they have literally been my saviour for vinyl collecting.

I Still have many pre orders with the bigger retailers, and when the vinyl arrives damaged I go straight to Norman to make an order for the same vinyl and it arrives the next day! Absolutely pristine! It’s an absolute miracle.

Royal Mail 24 is their standard shipping! Which is unheard of these days. They really do care as much as me about pristine premium vinyl.

I will now be going to Norman records FIRST! Every time! To see if I can place my pre order with them.

Thank you guys!

2 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I ordered an album 2 months ago they…

I ordered an album 2 months ago they have taken the money no album no contact fear I have been scammed I wouldn’t touch this company again with a barge pole

22 juillet 2021
Avis spontané
Logo de Norman Records

Réponse de Norman Records

Hi there,

Given that your review is completely anonymous and contains nothing that we can use to help us identify the order you're complaining about, we have requested further information via Trustpilot so that we can assist you in this matter.

If you provide this information then we can identify you, and rest assured that we will get to the bottom of the problem to everyone's satisfaction.

If you won't provide us with the information we need and insist on remaining anonymous instead, we'll leave it to others to determine whether or not your review is genuine or malicious.

Best wishes,

Nathon
Director, Norman Records

Noté 5 sur 5 étoiles

Excellent

Excellent! Superb packaging. Fast. Well priced. So glad this exists, can ignore amazon with guys like these around!

4 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

brilliant

brilliant, always post your items promptly and package them perfectly

3 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Norman ain’t normal

Can’t recommend Norman enough.

I’ve been buying from them for a few years and they are the best - always excellent prices, records packaged and delivered flawlessly, always quick to respond to any queries.

Post Brexit (I live in the EU) they have made the process as painless as possible - sorting out vat and other duty issues and not adding any additional charges even though it undoubtedly costs them more in time and money (I know this to be the case from having to send packages myself on occasions).

100% the best. Go big Go Norman.

2 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Top Drawer Service

A very highly efficient company. Great communication from company regarding pre order items. Swiftly despatched in high quality mailers. I wouldn't hesitate in ordering from them again in the future. Proper customer care. Cheers Norm!

22 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent and swift service

Excellent service. Very quick delivery, good communication is something is holding a delivery up.

I’d recommend their weekly email summaries as well, they are excellent - a cut above the usual spam!

Highly recommended.

11 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Vinyl order

Only recently started getting vinyl from this store but each time I’ve ordered, they have been packaged well and delivery was really fast. Looking forward to ordering from them again

7 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

They're good these lot.

First time ordered from Norman Records and will be doing so again. Ordered on the Saturday and arrived on the Tuesday. Very reasonably priced and packaging was excellent, record arrived in mint condition. Chuffed. Thanks to team Norman.

23 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

was a breeze

First time ordering from them to try and get away from the amazon trap under lockdown and it was great. Good prices and the LPs came really quickly, with excellent communication throughout. Cheers

9 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

To quote Tina Turner, simply the best.

These fellows are, to quote Tina Turner, simply the best. My deck was out of service and I had to play catch up on the LPs I'd bought in the past few months, one I bought from them last October had an issue and they still offered a replacement/refund option. Stellar.

5 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent. Really good. Can't fault these guys at all. I've bout a few items in the last year from them.

Will be doing so again.

1 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Super swift and in perfect condition

Beyond happy with my purchase! From the moment that I ordered my record, everything moved really fast and it arrived well in time and in excellent condition. Would happily recommend and will def use their services again. Thank you!

3 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Dont order from them if you live…

Dont order from them if you live outside the UK. They will send you the wrong products then refuse to accept any returns.

28 janvier 2021
Avis spontané
Logo de Norman Records

Réponse de Norman Records

Hi there,

This doesn't sound like us at all, and we cannot find any record of an order from anyone using this name (Guillermo Martinez).

The wrong things do sometimes get sent out, but we *always* refund or replace when that happens. Always have, always will.

Please could you drop us a line on help@normanrecords.com with your order number and we'll try to assist.

Cheers,

Nathon
Director, Norman Records

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