Online Turf Avis 

2 327
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant....from the first email confirming my order to the delivery updates and the delivery itself everything went so smoothly. The courier was on time and extremely helpful. Their w... Voir plus

Noté 5 sur 5 étoiles

Great product, great price, great delivery timescales and great communication! Partucularly love the aftercare emails advising on how to care for and when to mow the new turf. Very happy customer wit... Voir plus

Noté 5 sur 5 étoiles

Genuinely, I couldn't believe the quality of turf for the price. it's fantastic. Their communication has been spot on. There has been aftercare that was not expected but a lovely touch too. Although i... Voir plus

Noté 5 sur 5 étoiles

I needed quality turf quickly and was surprised to see that online turf pretty much had a following day service. Phoned them, paid and the following day or perhaps the day after, the turf arrived. It... Voir plus

À propos de l'entreprise

  1. Fournisseur de gazon
  2. aussi dans
  3. Jardinerie

Écrit par l'entreprise

Online Turf grow beautiful lawn turf, cut freshly to order and delivered next day. Order turf online today and choose from our great lawn range.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(2 327)

331 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality of the turf is fantastic

Quality of the turf is fantastic. Lush & green and looking amazing. Love the email updates about when I should be mowing - very impressed with after care. Whole service has been outstanding from the start. We were so impressed, that we’ve started another project in another part of the garden and ordered more turf from Online Turf!! Highly recommend 100%

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid

I purchased Rye Gold® turf from Online Turf at a premium price, expecting a weed-free, high-quality product as advertised. Unfortunately, the turf arrived heavily contaminated with Poa annua — a weed grass — which directly contradicts the product’s marketing claims. On top of this, the turf pieces varied significantly in thickness, making it impossible to achieve an even finish regardless of how meticulously the ground had been prepared beforehand. For the price point, the quality is simply not acceptable and does not match what is being promised to customers.
Probably whoever gives 3 stars and up, do not understand what they’re getting.

20 mai 2026
Avis spontané
Logo de Online Turf

Réponse de Online Turf

Hi Michail,

Thank you for your feedback. We're sorry to hear you've had a poor experience.

We'd love to help resolve this, but we haven't received any contact from you directly about this issue.

Could you please email our customer service team at info@onlineturf.co.uk with your order number or delivery postcode so we can find your details and help resolve this for you?

Kind regards,
Online Turf

Noté 5 sur 5 étoiles

Great service

Great service, ordered Wednesday pm delivered Thursday am all layered by lunchtime. Quality Rye grass turf already grown 3 inches in a week,would definitely recommend.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Turf online brilliant

The turf arrived when they said it would the driver was very polite and helpful the person who answered the phone was an absolute diamond again polite and very very helpful gave her the measurements and she worked it all out for us would recommend this company and products are absolutely wonderful thank you for all your help David Hart

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have ordered twice from the company…

I have ordered twice from the company and it is really excellent quality, it has been down 1 week and it has started to grow. I am really pleased and wouldn't have a problem recommending this company for product, delivery and the professionalism of the delivery drivers.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

It's lush...... as they say here in Wales.

From first looking at the website, everything was easy. The choices are well explained and it is made easier by showing you how to measure. We collected our delivery from the car park in the village as I live down a very narrow lane, wasn't an issue at all.
I had a very small area to turf but size isn't everything, so I now have a beautiful, lush, green piece of 'stadium'.
Approved well and truly by the dog. She loves to lie and roll on it.

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality turf

We opted for stadium turf and ordering was easy. We telephoned on our chosen delivery day to discuss the logistics of placing pallets on the roadside. Not a problem. Two pallets arrived at 12.15. By 5 pm we were looking at a beautiful new lawn. Next we were lucky with two days of solid rain. One week later we are looking at a very healthy lush emerald lawn. Quality outstanding!

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Superb quality and great supplier

Ordered online and delivered when requested. Delivery was to a sensible location to allow me to move it to the designated plot of ground we had prepared for the turf.

Wow...is this turf good. Within a week, it appears to have meshed together perfectly, it is growing well and it is difficult to resist the temptation to cut it. I could not be more pleased with the pallet of turf I purchased and has made a huge difference to the garden

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with.

Nothing but praise for this company.
Easy on line service to order the turf.
Company were contactable if you needed to.
The delivery was great but it was Sod’s Law somebody blocked the drive that day, soon overcome by the delivery driver.
The turf was in good condition and palleted and looks pristine in the garden.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Our little garden

Ordered our turf, it was due to be delivered on the hottest weekend and I was worried that we couldn't lay it until the next day, so I contacted online turf who gave me some constructive advice, they didn't just deliver the turf, they followed up with advice a couple of weeks later on when to do the first cut. The lawn has been layed 3 weeks now, had its first cut, not too short and is still looking lush.

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic from start to finish

I had to change my order a couple of times before delivery, and the customer service was great…very easy to contact and extremely helpful. The Rye gold turf is fantastic and after one week is looking great. The turf was great value and arrived on time with free delivery. Overall, a fantastic experience from start to finish, would highly recommend.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

First class Turf!

I have to say I was initially a little nervous in ordering my turf from an online company (vs someone local), however my fears turned out to be completely unfounded. The turf was delivered on time, by a very helpful delivery person, and it was well packed. Every one of the 50 turfs was of a very high quality, all the same size, with no dodgy pieces. The grass was lush, without any weeds with a good thick soil base. Looking now at the turf a week or so later it is already growing very nicely (partly thanks to all the rain :).

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered stadium turf and top soil

Ordered stadium turf and top soil, absolutely top quality turf , fresh lovely green grass, top soil fantastic,ordering process easy and prompt on the dot delivery, after a week my lawn looks fantastic . Thank you

11 juin 2026
Avis spontané

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