Patrickadairdesigns Avis 

Ordered rings in January 2025. Was promised a 6-8 week turnaround for custom rings, didn't receive them until April 8th. They aren't what we expected or really wanted. The company has no phone and their emailing back and forth takes longer than the 48-72 hours they promise in their automatically generated emails. They have refused my complaint, by only sending back a generic email saying what I have ordered and what to do to get the rings to glow. I have stated multiple times that I have done this and the rings still don't shine like they should, and they don't look like there's many gemstones in them. I have asked multiple times for a refund as I'm not satisfied and won't be satisfied until I get my money back.

You can buy every one of these rings on Amazon for one tenth the price.

The ring was stunning and everything I could ever want. The people I interacted with were friendly and knowledgable and helped me pick the right materials to make the ring of my dreams. 15/10 would recommend to everyone. Their rings are unique, durable, and truly breath taking! Never change and I will be buying from you again!!!

Patrick Adair Designs does amazing work. I got a beautiful piece, with ashes from my late significant, in the ring.

Well worth the price and wait for good quality rings 10/10👌🏻💪🏻😎

Update: I have learned that you have to charge under UV light. It's red so it's the lesser glow. The ring looks great...still no glow under grow light. I'll but a bulb and try again. It still feels like tin, granted I wear a tungsten ring which is reedick heavy. I did indeed contact them before the review, they were very responsive and dismissive. Don't buy the rings for the glow gimmick

Got the ring. No prob there. The ring looked good in the box. Upon removing it I was immediately struck by the light weight and cheap feel of the ring. Feels like tin....like I could definitely pinch between my fingers and crush it. It looks good tho and I excitedly put it under some lights for a good bit. When night fell I ran into the water closet I closed my eyes and shut the lights. When I opened my eyes...NOTHING....ZERO....ZIP...NADA....No GLOW! I pad extra for extra moon dust or whatever the hell magic juju they put in there, but whatever it is...IT NO WORKY. So i have a tin toy ring that doesnt even light up with extra money dumped in for extra glow. I'd say steer clear.....oh yeah and they threw in a magic pendant that was green glow on black....well ANOTHER BUST, its a black rectangle of cheap metal on a decent black chain.

placed an order never received. they dont responed to emails going to stop credit card payment

I purchased a custom glowstone cremation ring from Patrick Adair Designs. I found the whole process very easy. I got my ring faster than I had anticipated and the final design was absolutely gorgeous! Definitely will be a return customer. I highly recommend!

Awful experience with this company and terrible customer service. I purchased an expensive ring for my wedding and was promised a ring sizer would be sent out, as I do not live in America so was unsure of my size there. No sizer was sent so I contacted the team, took a very long time for a response and they told me they would send another but this never happened. Again I had to contact about the sizer and same occurred where I waited long time for a response and again nothing was received. This occurred 3 different times where I was told new ones were sent out but somehow nothing was delivered. Each time I tried to contact them the response took forever. This occurred over 2 months of going back and forth. I am now trying to get a refund back from them as I no longer have to time to get the ring from them before my wedding.
As you can imagine they are not responding to any of my contact now. Been messaging for weeks and they have not responded back. At the this point it would appear more of a scam. They happily took my money months ago but nothing has been received from them and the customer service has been awful. I’m now having to dispute the charge through my bank since they will not respond to me. Will most likely not get my money back in time for my wedding so this has completely hindered me getting a ring I would like for my wedding day.
Would strongly encourage others to not buy from here. Horrible experience, very happy to take your money and give you nothing in return.

I’ve had nothing but great experiences with Patrick Adair designs. I’ve made three ring purchases in the past six months. My most recent purchase was 2 bogo rings, I couldn’t be more pleased. Beginning with the customer service (Lanz & Eli); both making sure my request and suggestions were met! The amazing work for my “Frostbite” ring in hammered tungsten and my “Fleur de lis” ring in carbon fiber both were made by talented artisans; (thank you Gabe & Jaren)! PAD is well oiled online business with affordable prices, very reasonable turnaround and beautiful quality designs!
For the gold lovers PAD also offer gold options!

I took advantage of PAD's Black Friday sale this past November, ordering a timascus style ring and choosing a gold burl carbon fiber ring as the offered freebie. I didn't know my ring size off hand, but had a friend who had a sizing kit, so was able to provide the size within two days of placing my order, well before I'd received the sizer they'd shipped. They responded that the order would immediately enter the queue, and to check the website for estimated turnaround times, which for the timascus style ring would be up to 8 weeks. The rings were not needed for a special occasion, so the turnaround time was fine. This is where it all falls apart.

Around January 20th (about 6-7 weeks since placing order), I reached out for an update on the status, and a couple days later was told that the order was expected to ship the following week. When that passed, reached out again, and was told that the order was now expected to ship out on 2/17, and offered a place holder ring while I waited, which I could keep once the order arrived. I did not need the placeholder, which I explained, and also mentioned that perhaps they might want to back off on their heavy-handed marketing campaign if they were not able to keep up with the order. As this point, they tell me that my particular style of ring is made by one particular designer who was going through some personal issues, thus the delay, but that they were firm on the 2/17 date. Fine.

Flashforward to 2/20, and still nothing, so I reach out again. Now I am told it's expected to ship out in one to two weeks. Week and a half go by, still nothing, so reach out again. This time, no response to my email for three days. Now I am done. Reach out again and tell them they have till 3/14 to provide a valid tracking number or I would contact my credit card company to reverse the charge.

Which brings us to today, three days later, where I am told that it's expected to ship....... shocker, NEXT WEEK! Replied that this was unacceptable, and would be contacting my credit card company immediately. About fifteen minutes later, get another email, and am told the order will be refunded right away, which I am happy to say I just got the confirmation of the refund.

This was a frustrating experience, to say the least, and I only wish I had found the reviews on this site and reddit before I considered working with PAD. I don't often buy jewelry, and I was really looking forward to this product. I can only hope others have better luck if they dare to make a purchase.

Want to retract my negative comment I left earlier. Patrick Adair went above and beyond in making my order correct. Since I sent the wrong ring size to them. They graciously re-sized my ring at no charge. The ring is now the perfect size and looks absolutely wonderful! The quality and materials used to make my ring are top quality! Would definitely recommend their workmanship!

A stunning ring! The combination of the meteorite, azure opal and the tungsten produces a stunning piece of jewelry. This ring will be cherished for many years.

Above and beyond!
My husband and I bought custom rings for our anniversary and when I received mine, it wasn't how I'd envisioned it from pouring over the website pictures. But customer service was incredibly kind and I was able to return it with clarified instructions and it's absolutely stunning! Thank you so much to the entire team. Highly recommend!

This guy is a scammer, waited over a month no response all i got was This guy is a scammer, waited over a month no response all i got a label created where no item was receive by shipper they responded after i called my bank to pull the money. OVER A MONTH OF WAITING such amazing long rings I wish they were real if anyone knows where i can get rings that's similar someone please let me know I'm still in search of wedding bands they responded after i called my bank to pull the money. OVER A MONTH OF WAITING such amazing long rings I wish they were real if anyone knows where i can get rings that's similar someone please let me know I'm still in search of wedding bands

Very happy with the quality from the team. My wife and I ordered my wedding ring last year. The team had a promotion where we got a 2nd ring free.

The ordering process was great. We had a 20-30 zoom call with a specialist. He took our vague description and created something beautiful. Very happy with both rings.

The ring took two months to arrive, and the actual ring is ugly AF and looks nothing like the pictures. Also, they need to stop spamming me with ads good god...

I received my mystery ring and free gift today. I simply have no words. I’m in awe of your artistry and workmanship. These rings far exceeded my expectations. Thank you so much! I will be ordering from you again!

Great ring and great customer service!! Would definitely recommend. I love my ring and the glow is amazing.

Very nice articles and large selection.
PAD responds to problems very quickly, competently and customer-oriented: super support