Thank you very much to Jason, Alison, Emma and the whole team at Pattinson Jarrow branch. They had buyers ready so the viewings started immediately and we got several offers for the property. They kee... Voir plus
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Lisez les avis des autres
Bought a property from auction here, horrendous experience, it has taken 3 months now and I have not received keys even,they told me on the phone I should not expect keys. the fees are very high, who... Voir plus
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Emily Blenkinsop at the South Shields branch was incredibly helpful throughout our first buying process. She was speedy with her replies and was a pleasure to deal with. She made buying our fi... Voir plus
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From start to finish, Pattinsons kept us informed, were very helpful directing us with what we needed to do, linked with solicitors on our behalf and kept us linked to our buyers progress throughout.... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
North East's Largest Independent Estate Agent. Family run and passionate about property!
Coordonnées de contact
Silverlink Business Park, NE28 9NY, Wallsend, Royaume-Uni
- pattinson.co.uk
4,2
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Super helpful and friendly people
Super helpful and friendly people, very kind and understanding
23 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Great job
Great service and constant communication keeping me informed. Staff are friendly and professional
1 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Réponse de Pattinson Estate Agents
Thank you for your review!
Auction team are very good
Auction team are very good , Janine talked me through the progress and informed me of the great outcome after the auction had finished .
Really pleased
Jackie
11 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Excellent service and communication
Excellent service and communication, made the transition so easy
10 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Do not use
Do not use. Incompetent at every level.
Finally managed to break out of their management, with both of my properties.
Did not give me standard 1 month notice that my tenants were vacating, as the coordinator was on holiday! Guess nobody else in Wallsend branch can handle such a complicated task.
They want your money and favour the tenant for repeated business. Be warned.
9 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Unrealistically Low Valuation
⭐☆☆☆☆
I contacted Pattinson’s for a valuation of my property and was very disappointed. They significantly undervalued my home, despite a property just a few doors down recently selling for considerably more. It felt like they were not acting in my best interests, and I lost confidence in their ability to market my property properly. Needless to say, I declined to use their services.
4 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
First class service for rental and selling of your home.
Jason and his team at the Jarrow branch have been absolutely amazing. They looked after our home when it was with them for rental and then the selling of the home. Jason and his team throughout the whole journey from start to finish have out done themselves and handled everything. The team were there at hand when we needed them and always give a can do approach, called me.back when promised and mitigated throughout the whole journey. Jason was a phone call away and an absolute angel with us, he has a heart of gold and like his team goes that extra mile to support. Jason you are a credit to the company and have a fantastic team.
1 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Excellent service throughout the sale…
Excellent service throughout the sale of our property. Highly recommend. Kelly went above and beyond her role.
11 juillet 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Good and explained very well and helped
Good and explained very well and helped
3 septembre 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Charlotte Mason
Charlotte Mason
Lettings Administrator
Rental Department- Wallsend was amazing , great customer service, proactive and had great communication skills. The Peterlee office have also been super 👌
28 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Pattinson’s in Jarrow were great…
Pattinson’s in Jarrow were great selling my house. Kept me informed throughout and nothing was a bother.
27 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Pattinsons sold our property via auction
Pattinsons sold our property via auction.It was a complex probate scenario.Throughout the whole process I was impressed at their professionalism and service.Every member of staff I spoke to was sensitive, kind and helpful.They are a great team .Thank you so much everyone from all of our family
22 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Eloise has been fantastic
Eloise has been fantastic! She’s taken our calls, kept us updated throughout, and made sure we were able to move into our property without delay.
22 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Excellent service from the staff at the…
Excellent service from the staff at the Houghton le Spring office.
I initially used Pattinsons as they were the only estate agent that I contacted who always answered the phone, I didn’t ever have to leave a message on an answer phone therefore any questions were always answered immediately. Throughout the sale staff provided the highest quality service, questions were answered promptly and the whole experience was professional, friendly and efficient. We accepted an offer on the property within 2 weeks of it going on the market and the sale was complete with exchange of contracts and exchange of keys and finance 7 weeks later. Staff from the Houghton office dealt with everything including all viewings and liaised closely with my legal representatives.
I was well supported throughout the process by the team from the estate agent with a really positive outcome. Thank you to everyone involved.
7 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Tried 14 times today to contact the…
Tried 14 times today to contact the Peterlee Branch...twice the calls bounced to other branches and even they were not able to get in contact with the Peterlee Branch, messages have been passed on apparently!! and I have emailed 3 times. A friend of a friend has been trying to call to view my property and cannot get an answer. Whats the point of having my property for sale with them when the service is this bad?
18 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Jarrow…
excellent service from the Jarrow branch, from Jason coming to value and arrange all photos and Dean keeping us informed. Thanks for your help
15 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Absolutely shocking totally incompetent…
Absolutely shocking totally incompetent rented a house from pattisons left without hot water for ten days in winter repairs taking six months no communication the only thing they want is the rent and only respond to you if you withhold it. Do not rent from this company
15 août 2025
Avis spontané
Réponse de Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Extremely poor experience
Extremely poor experience. After listing, there was almost no follow-up, and no one ever picked up the phone or responded to my emails — even friends trying the Rightmove number had no luck. Emails and calls were ignored. I escalated to senior staff who were dismissive and even refused to take my calls after providing evidence. Only after involving 3rd parties and threatening to involve the Property Ombudsman was I released from the contract. Arrogant, unprofessional, and uninterested in achieving a sale - Worst experience I have encountered in an agent. I would strongly advise anyone considering this auction house to proceed with extreme caution - Especially with the Wallsend branch.
1 avril 2025
Avis spontané
Réponse de Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Excellent Service
Jessica C. and Michael S. were both excellent. They were knowledgeable and efficient, keeping me updated every step of the way. Would certainly use their service again.
30 juillet 2025
Avis spontané
Réponse de Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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