Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Voir plus
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I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Voir plus
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Voir plus
Emails came through as soon as my pet was scanned and email from pet database asking me to confirm details of scan. Definitely recommend for any pet owner
À propos de l'entreprise
Écrit par l'entreprise
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Coordonnées de contact
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Royaume-Uni
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Orion & Indy were incredibly helpful &…
Orion & Indy were incredibly helpful & efficient. Thank you so much!
Holly has been really helpful in…
Holly has been really helpful in helping me transfer the details of my dogs Romanian microchip.
Really lovely experience
Really lovely experience! Nice and quick responses. Indy was really helpful and helped me out with what I was after.
I've already paid once!
I've already paid once, yet I'm expected to pay again just to change my address. I wasn't informed of this from the vet's at the time of him being microchipped, nor was I offered a alternative.

Réponse : Pet Database
Great help today from Holly
Great help today from Holly, who changed my pet’s name in the database as when I registered I wasn’t exactly sure what I would be calling her but I importantly knew needed to register straight away in case anything happened to her while I was thinking of her name change.
Registration of tag
Had a issue with registration as purchased through carers card and glitch when signing up but emailed pet database and Aman came straight back and sorted for me. Great service. 👍
Thanks Holly for your support in…
Thanks Holly for your support in getting my 2 cats set up on the database. I paid one fixed one-off fee for both pets, very pleased.
Great customer service
After a little confusion today I spoke with Aman who was very helpful and sorted it all out for us with a fast response to e mails
Our pet is now registered and we are very happy we have peace of mind! A great company highly recommended.
Never had a fault with them in any way…
Never had a fault with them in any way shape or form. :)
Today Aman Purewal cleared up my…
Today Aman Purewal cleared up my confusion on a email problem. As always very prompt and helpful and very efficient at his job.
Contactable!
Contactable! Thank goodness there wasn't a 'no reply' email as I had a query. It was dealt with clearly and patiently, thank you Holly and Amam, much appreciated.
Excellent database
I emailed the company to update the details and Holly responded immediately. She was polite and extremely efficient. As a charity, it is very important that the microchip company works with us to ensure total trust and this is the case.
Super helpful
Super helpful , Indy helped with our puppies chip transfer efficiently and quickly. Thank you
Lovely service thank you thank you indy…
Lovely service thank you thank you indy for helping me
Excellent service
I sent an email as I misspelt our puppy's name when changing ownership details after purchase.
Holly was super efficient, and kindly changed the details on my behalf.
Thank you very much Holly!
Very happy with service received
After some minor confusion with a recent order it was remedied very quickly and satisfactorily by Aman Purewal. I’m very happy with the service received.
Indy was brilliant
Indy was very helpful. She replied quickly and solved my request very fast. 5* service. Thankyou indy!
Not free as advertised
I was transferring my mums puppy into her name and according to google this is a free database. How wrong can it get. I filled everything out and at the end it says ‘payment £15’. All I want is the microchip in her name. I don’t want all the ‘extra’ benefits.
I highly recommend Pet Database Services
I highly recommend Pet Database Services. We registered our cat’s microchip and details with them, and the whole experience was great. Their customer service has been excellent, and I’d like to give special thanks to Holly Thompson, who handled our recent enquiry quickly and professionally. She was incredibly responsive, helpful, and friendly throughout.
Very quick response to changing the…
Very quick response to changing the details for the new owner
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