The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Voir plus
L'entreprise a répondu
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Voir plus
L'entreprise a répondu
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Voir plus
L'entreprise a répondu
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
Register your device to qualify
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As a smoker of some 40 years I was looking for an alternative that is cheaper, less antisocial yet without losing the feeling of having had a cigarette. Ploom has not disappointed and I intend to keep on using it as a truly viable alternative.

Réponse de Ploom UK
Disappointed really. First one was faulty, so was sent a replacement which arrived quickly. Sticks don't have much tobacco in them. Half way through a smoke it cuts out. Restarting it is pretty useless. Another thing, I burnt my lips and tongue. Sorry, but wouldn't recommend this product to anyone. The replacement I received is faulty as well, it won't charge up. Overall totally useless. A pure pile of shite. Don't buy this item!!!!

Réponse de Ploom UK
Żadna alternatywa dla papierosów. Smak nijaki

Réponse de Ploom UK
Big shoutout to Eleni from the customer service department. What a lovely and happy lady. Super thorough with the issue I am experiencing and very helpful. Sorry for sneezing throughout our conversation. I am definitely not allergic to you.

Réponse de Ploom UK
Ploom promotion ongoing in Serbia, was presented with the offer that didn't reflect the bill. I contacted customer support the same day for clarification, even called, but it’s been a month and I still haven’t received a response. Already took necessary steps to consult lawyer

Réponse de Ploom UK
Straszna tandeta urządzenie przestało działać po trzech dniach użytkowania nie można naładować cały czas mruga białe światło.porażka nigdy więcej tego nie kupię!!!!

Réponse de Ploom UK
They have recently changed the ingredients of the purple option they now taste vile and barely release vapor after about 5 puffs... I have decided to quit...
First the price increase then the use of cheaper ingredients they should of left well alone
Fri 20th june - Just for further info before the ingredient change It was such a good product I have been using them for over 2 years and it did help me overcome my heavy 15 Yr plus cigarette addiction the purple option was the ONLY decent one I have tried all the other flavours and they were horrid had a very nasty herby taste to them and the smell was even worse but the purple option saved me I am devastated that the company has taken this route u will see on the packing they have added the warning of new blend I just don't understand outside of sheer greed why they just did not leave the most popular and palatable flavour alone ... I have managed to get my hands on 8 more boxes from one of their shop vendors of the old stock so thankfully I will get a chance to ween myself off on my terms ... as the new ingredient change is not an option for me it just makes me frustrated and feeling sick ... I hope this company do the right thing and change it back for future customers but I won't be going back after this ... and I assume they have done this watered down puff restriction change for other flavours

Réponse de Ploom UK
After using iqos for several years I was very sceptical about Ploom,but I'm so glad I gave it a chance because it is so much better in my opinion. The taste is better, the price is better and it lasts a lot longer than terea. Ploom X advanced is a lovely looking little device. Perfect

Réponse de Ploom UK
It's a pity Ploom doesn't get its act together and release a worthy competitor to IQOS. There is a huge market out there who I'm very sure would leap at the chance to dump the over-hyped but downgraded 'iluma' and move over to the less-expensive Ploom (myself included!). It's clear that a heated blade (or rod) is the ONLY effective way to replicate the smoking experience - both in terms of taste and session-time. Now IQOS itself has abandoned its own bladed heaters (and degraded user-experience in doing so), there is a massive opportunity for Ploom to step into the space left. Both with a device and sticks.
I've had the Ploom Advanced for several months and it goes mostly unused. It's like a promising product which was brought to market before it was really ready. Come on Ploom - it's all out there waiting for you... with the right solution :)

Réponse de Ploom UK
Unfortunately not for my wife.
She has been trying to give up smoking and doing really well using vapes but every now and again resorts to the odd cigarette.
We thought these would be a good replacement for both.
But alas they just make her cough terribly, much worse than either cigarettes or vapes.
The product itself seems to work well and is well made.
It is definitely a nice idea and the tobacco sticks are just like normal cigarettes but smaller, seems a really good replacement for Normal Cigarettes

Réponse de Ploom UK
I tried these as have been using heets but find they have a burning smoke flavour. These have much nicer flavour and last longer than heets. Tried quite a lot of different menthol based flavours, some nice, some not so nice.
Still haven’t found anything that will properly replicate menthol cigarettes but am preferring these to heets.

Réponse de Ploom UK
Absolutely pointless, they don't give a hit and it gets hot where your lips go. Put straight in the bin and bought some cigarettes

Réponse de Ploom UK
Started these last week having previously been using heets. I find that although they don’t last as long they do not leave the smell behind which is a bonus. I don’t mind the caramel smell when just heating up it reminds me of popcorn 🤷🏽♀️. I think something could be done about the device to make it a bit more slimline but all in all a good experience thus far.

Réponse de Ploom UK
Very pleased with my Ploom device and the service and experience when ordering online. Buying is fast and seamless, and orders are dispatched promptly.
The device itself is the closest alternative to regular smoking that I have found, and I'm pleased with the overall build quality and experience of smoking with my Ploom.
I've noticed some reviewers who have had bad experience with the taste. I like regular tobacco quite strong and am not a fan of menthol, but ironically I have found that Ploom menthols enhance the experience greatly and find them very pleasant to smoke.
Thank you Ploom!

Réponse de Ploom UK
Loved ploom... amazing experiance with the staff shehla and Tousif raja khan. Will recommend everyone

Réponse de Ploom UK
Tousif and shehla were amazing with product knowledge i switch from IQos to ploom. Amazing product

Réponse de Ploom UK
Abosolutely vile, made me vom
Tastes like smoking a wet cigarette but from a dirty puddle. And you get about 3 puffs a go. Scam product, not what they make it out to be. avoid at all costs.
Intend to contact Amber leaf that your claiming your 'Amber' flavour is the same as their tobacco, its not.

Réponse de Ploom UK
So I’ve been a ploom user since the very start, but have never had the chance to fully review! These are much better than the more common “heets”, they are much more cheaper, and they are the closest thing I’ve had that has squashed my cravings! Unfortunately I broke my device last week but encountered Edwards at a local shop who saw me right & sorted me a lovely blue device, along with some evo’s, for anyone who wants to give up smoking, these are honestly the best!

Réponse de Ploom UK
I encountered a representative demonstrating the ploom device next to the cigarette counter in Morrisons supermarket. I’m so glad I didn’t walk on by. As soon as I had a puff of the stick I immediately bought two devices. It’s the best thing I’ve ever used next to cigarettes and since I bought it I haven’t felt a need for any cigs. Amazing !!! I haven’t had to use my inhaler and breathing is much easier.

Réponse de Ploom UK
Was using another heeted(!) tobacco product. The delivery got worse and worse, and local shops rarely had what I wanted in stock, or limited the amount you could buy.
So far, this is great, didn't like the smell at first, was like caramel,but have since after a few packs , stopped noticing it. Am sure they last longer, but that might be my imagination.
Like Amber best, as most like ordinary strength cigarettes. Don't seem to make the house smell either.

Réponse de Ploom UK
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.