The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Voir plus
L'entreprise a répondu
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Voir plus
L'entreprise a répondu
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Ploom UK
Écrit par l'entreprise
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
12 month warranty
Register your device to qualify
In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.
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1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I met shiv at morrisons Weybridge
I met shiv at morrisons Weybridge. I am happy with the service and product.
13 février 2025
Avis spontané
Réponse de Ploom UK
Hi Howard,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Achilleas @ The Ploom Team
Bought a package from shiv at quick…
Bought a package from shiv at quick shop in Watford. Good value and service. I’m glad I met him today.
12 février 2025
Avis spontané
Réponse de Ploom UK
Hey Vetri,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Achilleas @ The Ploom Team"
Shiv has been extremely insightful and…
Shiv has been extremely insightful and professional whilst demonstrating this new(to me) product at quickshop in Watford High street. I bought one pack and pleased with the choice.
Manuel
12 février 2025
Avis spontané
Réponse de Ploom UK
Hi Manuel,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
We hope you continue to enjoy Ploom,
Lia @ The Ploom Team
Shiv is very helpful
Shiv is very helpful. Good service. Shop is Quick shop Watford.
12 février 2025
Avis spontané
Réponse de Ploom UK
Hey Barry,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Achilleas @ The Ploom Team
Just purchased a ploom starter pack…
Just purchased a ploom starter pack from Latifa at Morrisons Lichfield. She convinced me about the benifits and cost savings with heated tobacco. Very chilled no hard sale but properly informative.
11 février 2025
Avis spontané
Réponse de Ploom UK
Hello Martin,
Thank you for taking the time to share your experience with us. We will forward this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Excellent company excellent device…
Excellent company excellent device excellent customer service
Really pleased with my Ploom x advanced great flavour from the EVO sticks and 60% cheaper than the competition
Had a problem with my device customer service rectified straight away and kept in contact
Would highly recommend Ploom over the competition which i don’t even want to mention due to their poor customer service.
11 février 2025
Avis spontané
Réponse de Ploom UK
Hello ML,
Thank you so much for taking the time to leave a review, our consumers' feedback is very important for us.
We’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Bogdan @ The Ploom Team
Excellent service from Mmadu
Excellent service from Mmadu , Tousif and Michael. Would 100% recommend the product and the service these men have provided.
10 février 2025
Avis spontané
Réponse de Ploom UK
Hi Logan,
Thanks for your review. We’re so glad that you are enjoying Ploom.
We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea @ The Ploom Team
Réponse de Ploom UK
Hello Cecillia,
Thank you for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea @ The Ploom Team
Réponse de Ploom UK
Hello Geo,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Petrica @ The Ploom Team
Had a great experience here at Lindsey
Had a great experience here at Lindsey, Tousif and shehlaz
9 février 2025
Avis spontané
Réponse de Ploom UK
Hello,
The Ploom team really appreciates your feedback.
We hope you continue to enjoy Ploom.
Petrica @ The Ploom Team
Great Experience
Great Experience. Good service.
Thanks to Shehla and Lindsey.
9 février 2025
Avis spontané
Réponse de Ploom UK
Hi Sachin,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Petrica @ The Ploom Team
Great experience with the team
Great experience with the team
Lindsey, tousif, sheha . Happy with the purchase:)
9 février 2025
Avis spontané
Réponse de Ploom UK
Hi Phil,
The Ploom team really appreciates your feedback
We hope you continue to enjoy Ploom.
Petrica @ The Ploom Team
Najad was very polite and helpful made…
Najad was very polite and helpful made me feel as if I had a chance to make myself healthy.
7 février 2025
Avis spontané
Réponse de Ploom UK
Hi Sing,
Thank you for your feedback. It’s great to hear that you are enjoying your Ploom experience.
Petrica @ The Ploom Team
Réponse de Ploom UK
Hi Dean,
Thanks for your review. We’re so glad that you are enjoying the Ploom experience!
Petrica @ The Ploom Team
Purchase of Mina great service
Purchase of Mina great service. Great oroduct
7 février 2025
Avis spontané
Réponse de Ploom UK
Hello,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Petrica @ The Ploom Team
Réponse de Ploom UK
Hi Sarah,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Mina wonderful lady great product 😉👍
8 février 2025
Avis spontané
Réponse de Ploom UK
Hi Michael,
The Ploom team really appreciates your feedback!
We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team
Mina was very good and it was excellent…
Mina was very good and it was excellent service
8 février 2025
Avis spontané
Réponse de Ploom UK
Hey Sue,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Adnan the sales representative that…
Adnan the sales representative that come to my work was great gave me lots of advice about the device and I even brought one same day and haven't looked back since as it was the best device I have found that works for me as an asthmatic and I have tried everything else.
31 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Millie,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Eliza @ The Ploom Team
Fabulous customer care really…
Fabulous customer care really knowledgeable and very helpful
8 février 2025
Avis spontané
Réponse de Ploom UK
Hi Rita,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
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