The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Voir plus
L'entreprise a répondu
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Voir plus
L'entreprise a répondu
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Ploom UK
Écrit par l'entreprise
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
12 month warranty
Register your device to qualify
In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.
Coordonnées de contact
3,9
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Réponse de Ploom UK
Hi Ujwal,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
I got the heated cigarettes from Adnan
I got the heated cigarettes from Adnan, he explained the product well. His knowledge about the product was good and convinced me to buy it. I really loved the taste of it and I believe this is the best heated product I have tried so far,definitely beats Terea from Iqos
6 février 2025
Avis spontané
Réponse de Ploom UK
Hi Mr A,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Eliza @ The Ploom Team
Crossed over from iqos
Crossed over from iqos - evo sticks have lots of variety of flavour.
Thank you to the fantastic ploom staff, lindsey, tousif and Shehla at Wetherby services.
7 février 2025
Avis spontané
Réponse de Ploom UK
Hi James,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
The Ploom team really appreciate your feedback!
We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team
I brought this for my mum the staff…
I brought this for my mum the staff members Lindsey, shela and tousif have been very helpful and informative great service will recommend to anyone
6 février 2025
Avis spontané
Réponse de Ploom UK
Hi Mark,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Florin @ The Ploom Team
Lindsey was great!
6 février 2025
Avis spontané
Réponse de Ploom UK
Hey Chris,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Poul and John and Sapphire they're are…
Poul and John and Sapphire they're are lovely and support team.I really enjoyed my blooms.they are the best .
5 février 2025
Avis spontané
Réponse de Ploom UK
Hey Aneta,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
John Paul and Sapphire gave me a great…
John Paul and Sapphire gave me a great experience at the services and I came back and purchased another ploom!
3 février 2025
Avis spontané
Réponse de Ploom UK
Hey Sethu,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom.
Petrica @ The Ploom Team
Sapphire and Paul were cool
Sapphire and Paul were cool! The best service, I will recommend them!
1 février 2025
Avis spontané
Réponse de Ploom UK
Hi Ben,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Petrica @ The Ploom Team
Sapphire
Sapphire, John, and Paul provide exceptional service professional, attentive, and highly recommended!
1 février 2025
Avis spontané
Réponse de Ploom UK
Hi Mark,
Thanks for sharing your experience with us.
We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Petrica @ The Ploom Team
Great experience with ploom team at…
Great experience with ploom team at whetherby service station with tousif, shehla and Freddy. Loved the product.
31 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Asif,
The Ploom team really appreciate your feedback!
We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team
Great customer service by Tousif raja…
Great customer service by Tousif raja khan, guided us through the product, shehla khan was very helpful in answering any questions we had, and Freddie for introducing us to the product
31 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi Amaaz,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Tousif raja khan
Tousif raja khan, Freddie and Shehla... they were amazing at sales I loved the product
30 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Sultan,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Freddie Paley
Freddie Paley, Shehla Khan, and Tousif Raja Khan at Weatherby Services were exceptional!
Their deep knowledge of Ploom impressed me, and they walked me through its features and benefits as a better alternative. Amazing service, and I love my new Ploom!
30 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Balvinder,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Great experience with the plooom team…
Great experience with the plooom team Sheila, you did, Freddy. I’m happy with the purchase.
30 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Peter,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Sapphire
Sapphire, Paul, Jon caught me at the perfect time In the morning! Just before my first cigarette 👌👍
Very friendly and knowledgeable over the product! Ended up buying one let’s see how we get on!
28 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi James,
The Ploom team really appreciate your feedback.
We hope you continue to enjoy Ploom,
Florin @ The Ploom Team
Sapphire
Sapphire, John and Paul
Excellent service received by them. All the best 👍
28 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi Londoncare,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Florin @ The Ploom Team
Heston
John, Sapphire and Paul gave me a wonderful experience at Heston services and I purchased a bundle!
28 janvier 2025
Avis spontané
Réponse de Ploom UK
Hello Majid,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
IQOS heated tabacco
Freddie, Tousif and Shehla were legends and super helpful and I just absolutely adore the product. Was chonging hard in the car park as soon as I got out and just LOVE IT. Will hundred percent recommend to friends.
27 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Alex @ The Ploom Team
Réponse de Ploom UK
Hey Sethu,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
Tousif Raja khan
Tousif Raja khan, shehla khan and freddie were great help and offered a great deal.
28 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi Ashraf,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Alex @ The Ploom Team
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