Powells Walton Solicitors Avis 

Had a very stress free call this morning with Grace from powells walton solicitors she really took the time to answer my questions was willing to go above and beyond to price match and just based on her lovely personality i stated im happy to go ahead with full price even though i had cheaper quotes elsewhere there was no pressure at all to continue but i was happy either way looking forward to working with powells walton now and when i buy my next property keep it up :)

Excellence service. Dante has been very helpful from beginning to end, and completed our Sale of property. I highly recommend.

Purchase and Sale went through smoothly even in a chain. Team 3 carried out everything and was extremely helpful and did beyond to get this pushed along so quick!

Grace was really helpful with the initial quote I received, very kind lady to speak with
Dante was a great in keeping the process smooth and really made me feel in the loop at each stage
Overall, a good team they have there and completed our sale smoothly, would recommend

Amazing firm, great communication and great staff Dante and Rachel was a great help

Great firm and great communication from start to finish from all the staff there

Couldn’t fault them for how they handled everything. Much appreciated

Terrible company. Responses are slow, work is sloppy, staff are evasive and unprofessional. The whole process took nearly three times as long as last time, despite being chain free both times. They also didn’t pay the estate agents in a timely manner, leading to a dispute.

As an elderly person, I was looking for a solicitor who would keep me informed and make me feel valued, and I’d definitely recommend Powells Walton Solicitors.

Moving house can be demanding, but the team took so much pressure off by keeping in touch, answering my questions quickly and always being approachable. I never felt like I was chasing for updates, which made a real difference.

Everyone was friendly, professional and genuinely cared about making everything as smooth as possible. Thank you to the whole team for your hard work. I wouldn’t hesitate to use Powells again or recommend them to others.

Initially had a straightforward service with house purchase conveyancing. However in the time since I have had to chase constantly for over two months re matters on declaration of trust and queries re title registration. With zero response to emails and voice mail.

Powells Walton Solicitors were amazing from the start to finish.
All the staff at Powells are friendly and very helpful and answered any questions quickly and efficiently"

Would definitely recommend

Big shout out to Caz the Office Manager"

From start to finish Dante Dawes and his team we’re exceptionally professional in dealing with the sale of our property. Everything was made very easy, I would not hesitate to use them again.
I would highly recommend this company to anyone.
Keith Morley Williams

I cannot recommend Powells Walton Solicitors highly enough. Dante was outstanding from start to finish. His attention to detail, proactive communication, and willingness to go above and beyond made what could have been a stressful process feel entirely seamless. If you need a reliable, diligent, and thorough solicitor, ask for Dante.

Used this company recently for my conveyances and they were absolutely amazing. Exceptional communication and very efficient services from initial contact to completion. Will definitely use again

Warning to future clients: based on our experience, be very careful before instructing Powells Walton Solicitors.

They do not respond in time. Days pass, and sometimes a week or more passes, before they reply to even simple emails. Phone calls are almost never answered. They keep changing or moving case workers, so you are left unsure who is actually handling your file. They do not clearly explain what is going on, what stage the matter is at, what has been completed, or what exactly is preventing progress. Instead, we repeatedly received vague and ambiguous statements.

At times, it genuinely felt like the case worker did not have enough experience or confidence about what step needed to be taken next. That may sound harsh, but that is honestly how it came across to us as clients trying to complete a property sale.

Margaret and Tasleem handled parts of our matter, and in our experience the handling of the case almost ruined the transaction for us. We have now reached the point where we are considering changing solicitors because we no longer have confidence that the matter is being handled properly.

We are sellers in what should have been a relatively straightforward property sale: a cash buyer, no onward chain, and no complicated chain-related dependencies. Despite this, more than four months have passed with very little visible progress, poor communication, and no clear explanation of what exactly is holding things up.

The biggest issue has been the lack of timely and proactive communication. We repeatedly had to chase for even basic updates. Days, and sometimes a week or more, would pass before we received a reply to simple emails. Even then, the replies often did not properly answer the question or explain what was actually happening with the transaction.

The phone is almost never answered, which makes the situation even worse. When email replies are slow and phone calls are not answered, the client is left completely in the dark. For a property sale, this is extremely stressful, especially when both seller and buyer are waiting for progress.

At one point, after we had already provided replies and supporting documents to the buyer’s solicitor’s enquiries, we still had to chase Powells just to ask whether our responses and documents had even been passed on. That should be basic case handling, not something a client has to repeatedly chase.

We also had to contact the buyer directly because we were not getting meaningful updates from our own solicitors. The buyer then confirmed that they had not received updates either. Our buyers have now sent us a very harsh message saying that our solicitors are not replying and are causing delays. Unfortunately, that matches our own experience.

The responses we received were often vague and unhelpful. Instead of being told clearly what had been completed, what remained outstanding, and what exactly was preventing exchange, we were given ambiguous statements and no proper action plan. It often felt as if the file was not being actively managed.

There also appeared to be confusion within the firm about who was actually handling the matter. One person said the transaction was no longer in their list of transactions and asked not to be copied into emails because they could not update us. Another person later said they were reviewing the file after being busy with the induction of new team members. From a client’s perspective, this felt disorganised and very concerning.

We have completed property transactions before, and our experience with other solicitors has been completely different. Normally, solicitors explain what stage the transaction is at, what has been done, what remains outstanding, and what the next steps are. With Powells Walton Solicitors, we had to repeatedly chase just to get basic information.

This whole process has been unnecessarily stressful and frustrating. For a simple cash purchase with no onward chain, more than four months passing with this level of poor communication is unacceptable.

Based on our experience, I would strongly advise anyone considering Powells Walton Solicitors to think very carefully. If you need prompt communication, clear updates, answered phone calls, continuity of case handling, and confidence that your file is being actively managed, our experience suggests you may be very disappointed.

Tasleem handled our house sale. She's been great with responding and acting in a timely manner. Very happy, thanks!

I had a great experience working with Tasleem at Powells Walton Solicitors. Throughout the process, Tasleem was consistently reliable, responsive, and highly efficient in all communication. Any queries I had were handled promptly and clearly, which made everything feel straightforward and stress-free. It’s reassuring to work with someone so organised and professional. I would definitely recommend Tasleem to anyone looking for dependable legal support.

***would not use this company!!** Not sure how they actually are still going as the unprofessionalism of the staff is ridiculous. I was promised as my sale of my property was simple no chains on either side and buyer was ready we would complete at max 8-10 weeks.
I had to constantly ring and chase them on the daily; Dante was the name of the solicitor I was given and he was shocking! Even to the point I had to ask for another solicitor because he was so rude and belittling, then I was allocated another solicitor who was nearly worse, kept telling me she was busy everytime I rang would huff and puff as if it was a hassle to answer the phone to me. I’ve never known solicitors to make me feel so uncomfortable to ask for an update on my own house sale. Luckily I had the phone number for the buyer or my sale would never have been completed. I was quoted 908 pounds and ended up paying 1400. Scam artists so not use!!!!

Tasleem did an amazing job helping us navigate a difficult house purchase.

Really happy with the service from Powells Walton Solicitors, especially Dante who handled my case.

Dante was really knowledgeable and explained everything clearly from start to finish. He always kept me updated on what was happening, what the next steps were, and what we were waiting for. He was also very easy to get hold of, either through the app or over the phone, which made the whole process much less stressful.

I always felt like I was in good hands and knew the case was moving forward properly. On top of that, their pricing was very competitive compared to others I looked at.

Overall, it was a smooth and stress-free experience and I would definitely recommend them.

5 stars.

I recently completed on my property sale with Powells Walton Solicitors. Tasleem Akhtar proactively kept me informed of the progress throughout and promptly followed up and responded to any queries I raised. There is always uncertainty when selecting a solicitor online, but I was very pleased with the service I received and would not hesitate to recommend them.