Can’t fault Proporta. Easy to navigate website, no issues with delivery. The product itself (Ted Baker Wallet Case) is terrible quality. The coating has all cracked and started peeling within a couple... Voir plus
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Lisez les avis des autres
The service received was 1st class ..from my order to delivery but since receiving my Ted Baker mirrored iPhone case,the leather strip on the inside spine side has started to already come away from th... Voir plus
Placed an order for 2 phone cases as Proporta is the only place that offers the Ted Baker covers my wife loves. Provided with a delivery due date BUT then informed there was a delay in shipping. This... Voir plus
I ordered a Ted Baker phone case but within a short period of time the colour started to fade and the plastic around the mirror became unstuck. I contacted Proporta and they immediately replaced the... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Check out the latest iPhone XS, XS Max and XR range of quality protective fashion cases from Ted Baker, Proporta , Greeenwich, Fat Face, Jack Wills and Karen Millen,
Coordonnées de contact
Sea View Way, BN2 6NX, Brighton, Royaume-Uni
- proporta.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Always a pleasure to deal with
Always a pleasure to deal with. Great communication and lovely phone case.
Thank you
Ordering was easy and quick delivery…
Ordering was easy and quick delivery with up to date information
Great Customer Service
The original shipment unfortunately got lost in the mail, but the customer service arranged a replacement within short. Great service!
Ted Baker Phone Case
We waited a while for the phone case which was the fault of the manufacturer and not Proporta. The first case was faulty. I sent photos and this was quickly dealt with and resolved. Would definitely recommend Proporta
Sadly within a week my tedbaker phone…
Sadly within a week my tedbaker phone case has drastically faded and looks very worn in less than 10 days it looks old
SHOCKING
SHOCKING
they are advertising expert quality items and customer service .also advertising they are in Birmingham UK ?
not even received the goods no reply to email.
BEWARE ! !
Terrible returns and refund service
I ordered a phone case that did not fit my phone. I returned the item which had to be paid for by myself, and have not even received a refund for the item.
Great phone cases and good prices
Great phone cases and good prices, fast delivery. I now have another Ted Baker case 😊
Replacement phone case
I ordered a new folio Ted Baker case for my iPhone 16 pro max.
It is my preferred type of case to protect the phone although it is heavier /bulky compared to other case types.
Pretty tulip design.
Prompt delivery.
Great company to purchase from when I…
Great company to purchase from when I had an issue with delivery the customer service was amazing sorting my issue
Worth the long wait
Received my phone case today after several weeks that included waiting for stock to arrive and genuine mishaps with delivery
Customer service was always responsive to my queries, providing delivery updates and assisting to find resolutions to the issue.. I'm super pleased with my mirror case purchase… extending a shout out to Proporta for excellent customer care
I have to complain about my purchase of…
I have to complain about my purchase of an iPhone mirror folio phone case for several reasons.
1. When I ordered it I payed £24 for the cost of the item + £10 ( that’s 38.90 euros ) for the shipping via Royal Mail ( I chose the most expensive cost to be sure I could trace it ) .
It took 20 days to get it at home ( expected time were 6/7 days)
2. I wasn’t informed that I had to pay again €15.56 when receiving the parcel ( today)
So that’s ’s very unfair ! I payed more for the total of shipping than for the cost of the mirror folio phone case. I had not been informed about the additional shipping costs

Réponse de Proporta
Avoid
Have used this company in the past and have had no issues, but not the case this time.
I purchased a Ted Baker phone case on 16 October 2025 which fell apart within 2 weeks and they are refusing to refund or replace as they state the warranty is only for a year… I have had it less than two months. Takes over 24 hours to get a reply to every email and no phone number. Against my consumer rights and very poor maths and customer service skills. Avoid.

Réponse de Proporta
Excellent service and delivery
My Ted baker iPhone case had an…
My Ted baker iPhone case had an expected delivery date which was delayed but this was emailed to myself to let me know it would be posted as soon as they got stock.
Phone cover amazing price and quality.
Excellent customer care
I had a problems with my recently purchased iPhone case. Contacted Proporta who replied very quickly and replaced my case. Excellent customer care.
Great company to deal with
I ordered a Ted Baker phone case but within a short period of time the colour started to fade and the plastic around the mirror became unstuck. I contacted Proporta and they immediately replaced the cover with no quibble. They answer all emails within a timely manner and their customer service is brilliant. I would certainly recommend using this company.
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