Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchased a ceiling vent from them, I chose Satin assuming it would be a Satin White finish given that’s what the pictures show. A white vent. But no a silver vent serviced. Customer service very un... Voir plus

Noté 5 sur 5 étoiles

Ordered direct from this firm rather than Amazon, better price, less than £4 tracked delivery, the anthracite vent covers arrived within 24 hrs, exce!lent communication too. They are excellent quality... Voir plus

Noté 5 sur 5 étoiles

I purchased a black metal access panel, and this was one of the few suppliers offering a non-plastic product. The item arrived promptly via Royal Mail as corresponds exactly with the specs. Will u... Voir plus

Noté 5 sur 5 étoiles

Needed a white vent and Prostko had exactly what I wanted at a fair price. Item arrived very quickly and was as described and looks great where we have it fitted. From this experience I would highly... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(43)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything went to plan

I purchased a black metal access panel, and this was one of the few suppliers offering a non-plastic product. The item arrived promptly via Royal Mail as corresponds exactly with the specs.

Will use again.

23 octobre 2025
Noté 1 sur 5 étoiles

Poor customer service

Only 1 of the two items ordered were in stock. I had paid for 24 hour postage as goods were urgently required. Very unhelpful response and would not send 1 item on its own even after requesting this twice. I did get a full refund but the delay was costly as I had to purchase elsewhere. My advice would be to think twice before using this company as clearly the customer does not come first.

24 septembre 2025
Noté 3 sur 5 étoiles

Prostko were great

Prostko were great! Their website worked perfectly, and I'm really pleased with the chimney pipe. However Evri let them down. They delayed the delivery by several days, why I don't know but it was at the collection end.

22 juillet 2025
Noté 1 sur 5 étoiles

Should be called prostJOKE

Should be called prostJOKE, ordered a vent diffuser with spring clips,waited 10 days for delivery,item finally turns up without the spring clips that actually hold the item in place,that's good ,contacted customer services only to be told that the dispatch team have confirmed that my item was new,sealed and all pieces were included,hahaha ok,clown company that scam people,avoid at all costs.

28 février 2025
Avis spontané
Noté 1 sur 5 étoiles

100% DREADFUL

DREADFUL, I needed to return the item: there was no contact number as they stated. There was no way to contact them as the contact provision didn't accept any e-mail.
I wish I had read the reviews and fully agree with Paul above even tho we have never met.
Avoid this company at all cost

31 août 2024
Avis spontané
Noté 1 sur 5 étoiles

It's a scam

It's a scam. We got a faulty extremely poor quality product from them. They have no contact number, but they only have an email. They want us to send the faulty product at our cost and agreed to pay the refund including the postage price. Once they receive the item they will keep it and will go quiet. They are reselling the the faulty products to other customers as it look. We have reported to ebay about their fraud.

9 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent company

Ordered goods over a week ago. Items state that delivery is 24 hour tracked. No tracking information provided. No phone number for company. Have sent 4 emails and 3 messages on the website, with no reply. Fear I have been scammed. I will be contacting bank fraud department today to process a claim.
These companies absolutely disgust me. Avoid at all costs!

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Incomplete items delivered, poor customer services after sales

Purchased three large door vents; all were supplied without fittings which they were advertised as coming with. Customer services only offered a refund '...at my expense...' to return, and as items would have been expensive to return, I suspect they were hoping that was that, which it was...

21 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Persone disoneste da evitare assolutamente

Da evitare, società che truffa i propri clienti.
Dopo avermi inviato uno sportello per ispezione di plastica (tra le altre cose arrivato rotto) anziché di metallo come acquistato e pagato, chiedo il reso e mi viene richiesto di inviare a mie spese l'articolo danneggiato e che mi avrebbero rimborsato.

Quando ricevono l'articolo mi rimborsano una cifra inferiore a quanto da me pagato e non mi rimborsano le spese della spedizione per il reso.

Mi hanno mandato un oggetto sbagliato e rotto e quando lo hanno ricevuto indietro mi hanno risposto che l'articolo era danneggiato e non potevano rimborsarmi! TRUFFATORI!

State alla larga! Società così dovrebbero fallire prima di iniziare a lavorare!

26 février 2021
Avis spontané

L’expérience Trustpilot

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