Quintain Living Avis 

1 034
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A big thank you to Lucian and his team for their excellent support. They are always friendly, responsive, and quick to resolve any issues. Really appreciate their hard work and dedication .

À propos de l'entreprise

  1. Immeuble d'habitation

Écrit par l'entreprise

Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 034)

186 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great resident and maintenance team

21 août 2026
Avis spontané
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Réponse de Quintain Living

Hi Rez,

Thank you for your wonderful feedback about our Resident and Maintenance Teams, and I’ll be sure to share your kind words with the team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

The team are very special at Ferrum!

The team are very special at Ferrum. Special shoutout to Anne and Omer. Lucian, Karol and Andrea are all super helpful and the best!

19 août 2026
Avis spontané
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Réponse de Quintain Living

Hi Ben,

Thank you for your wonderful review and for highlighting the exceptional support from Anne, Omer, Lucian, Karol, and Andrea. We're thrilled to have such a dedicated team that makes our community feel special, and I will be sure to share your kind words with them.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Please by resident team and maintenan team

We have been living in a Quintain property for almost five years and recently moved to another flat. Throughout the process, the entire Residents Team was very supportive, Patricia, Salma, Sam. All were very helpful throughout our move and made sure we had the support we needed. A special thank to Patricia, even on a day when she wasn’t working at this building, she still made sure to help us.

The maintenance team also ensured that the flat met the standards they promised. They replaced the sofas and mattresses, removed unwanted furniture, and took care of everything that needed attention. Special thanks to Manning, Mani, and Tony, who visited several times to make sure everything was completed to a high standard.

We really appreciate everyone’s professionalism, help, and support throughout the move.

25 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Amir, thank you for your wonderful feedback! We're thrilled to hear that the Resident Team, especially Patricia, Salma, and Sam, provided you with such supportive assistance during your move, and we appreciate your kind words for our Maintenance Team members Manning, Mani, and Tony. Your experience is important to us, and I will ensure your compliments are shared with the team. Thanks for being a valued member of our community. Kind regards, Greg - Resident Manager

Noté 5 sur 5 étoiles

Unparalleled Experience

I've lived in Landsby West for the last four years. Unfortunately due to work, I have to relocate in Wales. The total experience living in the said Building is amazingly wonderful but it would have not been that achievable if not for their diligent staff at the reception. I would like to thank Shekhar Sangwan who made my movement out smoothly. He helped in his best efforts to facilitate the moving out despite the hectic weekend. He is always approachable and willing to go extra mile. Always courteous and accommodating which is essential to the job that he does. On top of that he always welcome everyone with a smile. Thank you to all of the staff at Landsby West , Quintain Living! Hope to see you all again at some point. Shekhar , I give you 5 stars out 5 🤗

1 août 2026
Avis spontané
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Réponse de Quintain Living

Hi Reynaldo, thank you for your wonderful feedback! We're thrilled to hear that your experience at Landsby has been so positive, and we'll make sure to pass on your kind words to Shekhar and the entire team for their dedication and support during your move. - Steve, Assistant Resident Manager

Noté 5 sur 5 étoiles

Ferrum offers high quality apartments…

Ferrum offers high quality apartments with great amenities and friendly staff

6 août 2026
Avis spontané
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Réponse de Quintain Living

Hi Vladimir,

Thank you for your wonderful review! We're thrilled to hear you appreciate our high-quality apartments and friendly staff; I will share your kind words with our Resident Team who always goes above and beyond for our residents.

Thanks,
Anne-Julie - Assistant Resident Manager

Noté 5 sur 5 étoiles

Really enjoying living at Landsby West

Really enjoying living at Landsby West. There are plenty of amenities and the overall experience has been great. Shekhar and Milton are excellent, always helpful and responsive. Even when any issues come up, they’re dealt with promptly. A great place to live!

4 août 2026
Avis spontané
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Réponse de Quintain Living

Hi Ritwik, thank you for your fantastic review! We're delighted to know that you're enjoying the amenities and that Shekhar and Milton from our Resident Team have been so helpful ; I will certainly pass on your kind words to them. Thanks, Steve, Assistant Resident Manager

Noté 5 sur 5 étoiles

Tia and Salma are new to the Thompson…

Tia and Salma are new to the Thompson Building and I think they're doing great!! Honestly, they are quick to help and most importantly, they bring a vibe to the building that's unique to them. Super glad they are a part of the team.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The staff here is amazing and always…

The staff here is amazing and always ready to help. Especially the maintenance and Resident Team

29 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Sandip,

Thank you for your wonderful feedback!

We're thrilled to hear that you find our Maintenance and Resident Team amazing and always ready to help. I will be sure to share your kind words with them all.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Helpful move in

Salma offered great help moving in!

28 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Rohan, thank you so much for leaving us a review! we will be sure to pass on your kind words to Salma! Kind regards, Greg - Resident Manager

Noté 5 sur 5 étoiles

We are been living in QUINTAIN living

We are been living in QUINTAIN living, Ferrum 2 from almost 4 years. The whole team is too supportive and helpful. The maintianence team is always on their toes for queries and response. They always make sure they are present and seen around, assuring needs are been addressed. The reception team is friendly and supportive and make sure all the time a smooth resident communication.

24 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Bilal,

Thank you for your wonderful review and for being a valued member of our community for nearly four years.

We're thrilled to hear that our Maintenance Team and ResidentTeam have been so supportive and helpful in addressing your needs, and I will certainly pass on your kind words to them.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Wonderful Experience

We've been living here for almost three years in Quintain Madison, and it's been a fantastic experience from day one. A big thank you to the concierge team, especially Noami, Maria, and Jayvi, as well as everyone else on the team. They've always been friendly, welcoming, and happy to help with anything, whether it's parcels, building issues, or simply making residents feel at home. We really appreciate everything they've done for us over the years and couldn't have asked for a better team.

16 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I chose Quintain Living partly because…


I chose Quintain Living partly because it promotes itself as pet-friendly, but my experience at Landsby has been extremely disappointing.

Dogs are not allowed in any of the indoor social spaces, even when kept on a lead. This is especially frustrating during hot weather, as my apartment in Landsby East has no air conditioning and there was nowhere indoors for my Samoyed to cool down.

What made the experience worse was the attitude of a female cleaner at Landsby West, who is often seen with her hair tied up. When she saw my dog, who was on a lead and keeping his distance, she reacted with visible disgust and said “F word.” My dog had done nothing to her and was calm and friendly.

Regardless of the pet policy, residents should not be treated with hostility or offensive language by staff. The strict no-dog rule in all social areas, combined with this unprofessional behaviour, is completely inconsistent with the pet-friendly image Quintain Living advertises.

1 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Sally,

Thank you for sharing your experience with us.

I'm truly sorry to hear about the challenges you've faced with our pet policy and the behaviour of our staff; this is not the standard we strive for. I will ensure your feedback is communicated to our cleaners, as we want all our residents and their pets to feel welcomed and respected.

If you'd like to discuss this further, please feel free to reach out at residents@quintainliving.com.

Kind regards,
Petra, Resident Manager

Noté 5 sur 5 étoiles

The team at Ferrum are just the best

The team at Ferrum are just the best! Nothing is too much trouble, they are completely focussed on delivering the best experience they can, shout out to Lucian in particular!

11 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Kevin,

Thank you for your wonderful feedback!

We're thrilled to hear that our team, especially Lucian, made such a positive impact on your experience as a resident, and I will be sure to share your kind words with him.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Chuck - Repton Gardens Reception

I would like to review one of the lovely reception staff in Repton Gardens: Chuck. He's always smiling and making sure the residents are having a great day and super friendly and polite. You know he genuinely listens to you because he will remember what you've mentioned before and has helped us many times with any kind of problem we've had. The staff has changed a lot in the past two years in the building, hope Chuck stays as long as possible and that new arrivals can learn amazing customer service skills from him!

6 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Diana, thank you so much for taking the time to leave such lovely feedback about Chuck. It’s great to hear how friendly, helpful and attentive he has been, and I know he’ll really appreciate your kind words. I’ll be sure to share this with him - Steve, Assistant Resident Manager

Noté 5 sur 5 étoiles

Ferrum buidling by far is the best

Ferrum buidling by far is the best. The team are always there to help. Especially Omer and Anne

3 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi HuSnain,

Thank you for your wonderful feedback!

We're thrilled to hear that you find the Ferrum building the best and appreciate the support from Omer and Anne; I'll be sure to pass on your kind words to them.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

The team at Ferrum have been a great…

The team at Ferrum have been a great assistance to me, they are fast and efficient with any maintenance concerns I may have. The team at reception is knowledgeable and go beyond their scope of duties to help me where they can.

The team at Ferrum is truly appreciated by me

2 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Liam,

Thank you for your wonderful feedback!

We're thrilled to hear that our team has been fast and efficient in addressing your maintenance concerns, and I will make sure to pass on your kind words to our Resident Team, especially to those who went above and beyond to assist you.

Your appreciation means a lot to us as we strive to create a supportive community for all our residents.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Nice Apartment with Amazing Team

I loved Ferrum during my lease term. Amazing apartment with a very nice neighborhood. However what really stood out was the Ferrum team, Lucian and his team was truly lovely and friendly, genuinely helpful and was outstanding ❤️❤️

2 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Yiyi,

Thank you for your wonderful review!

We're thrilled to hear you loved your time at Ferrum and felt supported by Lucian and the team; I'll be sure to share your kind words with them and we hope to welcome you back in the future.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

The building is very lovely and the…

The building is very lovely and the team is welcoming.

2 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Rizwan,

Thank you for your wonderful review!

We're thrilled to hear you find our building lovely and that our team has made you feel welcome; I will be sure to share your kind words with the team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

The building is very lovely.When we…

The building is very lovely.When we come in we are welcomed by the team who help us with giving access and making our jobs easy

1 juillet 2026
Avis spontané
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Réponse de Quintain Living

Hi Marty,

Thank you for your wonderful feedback!

We're delighted to hear that you find our building lovely and appreciate the warm welcome from our team. We'll be sure to share your kind words with them.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Quintain living Ferrum has great…

Quintain living Ferrum has great maintenance who help out with even the smallest of issues! I have lived here for a year and a special shoutout to Lucien for being so helpful! Very appreciated.

26 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Nish,

Thank you for your wonderful review!

We're thrilled to hear that our maintenance team, especially Lucian, has been so helpful to you during your time here; your appreciation means a lot to us and we'll be sure to pass on your kind words to him.


Thanks,
Faysal - Resident Manager

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