Quintain Living Avis 

1 033
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I moved into Ferrum in January with my friend and every step of the way we have been supported by the team in the building. Making the environment extra safe, extra calm and extra comfortable. Most im... Voir plus

À propos de l'entreprise

  1. Immeuble d'habitation

Écrit par l'entreprise

Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(1 033)

185 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We had an amazing and outstanding…

We had an amazing and outstanding experience with Faysal at Ferrum 2. The team is very responsible and prompt in replies always on the toes to respond back to queries. We have found the team very professional and supportive. Keep up the hard work and customer service as a priority like always

18 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi there,

Thank you for your wonderful feedback!

We're thrilled to hear that you had an amazing experience with Faysal and our team at Ferrum, and I will certainly pass on your kind words to him.

Your recognition of our team's professionalism and promptness means a lot to us. Thanks again for sharing your experience!

Kind regards,
Daniel - Resident Manager

Noté 5 sur 5 étoiles

Lucian and Maintenance Team

I'd like to give a special shout-out to our incredible maitenance team, who truly go above and beyond every single day. Their hard work, professionalism and dedication make such a positive difference, and we're so grateful to have them. A special mention has to go to Lucian, who consistently delivers outstanding service with a friendly attitude and exceptional attention to detail.

29 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Charlotte,

Thank you for your wonderful feedback!

We're thrilled to hear that our Maintenance Team, especially Lucian, has made such a positive impact on your experience as a resident, and we will certainly pass on your kind words to him and the team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

I’ve had a really positive experience…

I’ve had a really positive experience living with Quintain Living. The apartments are modern, well designed, and the amenities are excellent, making it a great place to call home.

One of the standout aspects has been both the Resident Team and Maintenance Team. They are always quick to respond, professional, kind and friendly, and any issues are resolved efficiently and to a high standard. It’s reassuring to know that things are taken care of so promptly, and their excellent service has made a real difference to our experience.

Overall, Quintain Living has been a fantastic place to live. The Resident Team is welcoming, the building is well maintained, and I would happily recommend it to anyone looking for a high quality rental home.

27 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Bensu,

Thank you for your wonderful feedback!

We're thrilled to hear that you find our apartments modern and well-designed, and that our Resident Team and Maintenance Teams have made such a positive impact on your experience.

I will be sure to share your kind words to both teams. We appreciate you being part of our community and your recommendation means a lot to us.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Ferrum is a superb BUILDING to live in…

Ferrum is a superb BUILDING to live in And Quintain are an amazing company that look after you really well even when things go wrong I have a first class service team who are always there for you. And highly recommend if you’re looking to rent rather than buying in London even if it’s just for a launchpad for a year like it was for us you should take a look at this place

26 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Campbell,

Thank you for your wonderful review!

We're thrilled to hear that you find Ferrum a superb place to live and that our First Class Team have been there for you.

Your recommendation means a lot to us, and I will be sure to pass your kind worder onto the wider team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Residence team - is what makes worth our rent

Ive been living in London for more than 5 years and moved to many places in that time. But I think i finally found the place to enjoy my tenancy. Special thanks to the residence team who have made this possible. They are just fan-ducking-tastic with the level of service they are providing when fixing, assisting or just sorting things out for us. i just never experinced this level of commitment to the residents' well-being ever in any place ive been to.

21 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Bartu,

Thank you for your wonderful feedback!

We're thrilled to hear that our Resident Team has made such a positive impact on your experience, and I will be sure to share your kind words with them.

Your satisfaction is our priority, and we're glad you've found a place to truly enjoy.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Staff were very welcoming and helpful

Staff were very welcoming and helpful. Would definitely return and recommend

13 juin 2026
Avis spontané
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Réponse de Quintain Living

Dear Mia,

Thank you for the kind words! We are glad to hear that our team provided a welcoming and helpful experience. We can't wait to have you back and appreciate your recommendation.

Kind regards,
Ifty - Assistant Resident Manager

Noté 5 sur 5 étoiles

What an amazing service these team have…

What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat
You can always contact the team anytime needed don’t need worry whether it’s a Sunday or a bank holiday
MAINTENANCE TEAM IS ALWAYS THERE FOR THE RESIDENTS
A massive thanks to Karoo and lucian

Even the front desk team you guys are doing an incredible job

Once again big thank you guys

3 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Mourya,

Thank you for your wonderful feedback!

We're thrilled to hear that our Maintenance team, especially Karol and Lucian, have been so supportive and available for our residents. Your kind words will be shared with the entire team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Top location, top maintenance

I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.

6 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Michele,

Thank you for your fantastic review and for being a valued member of our community for the past 18 months.
We're delighted to hear that our Maintenance Team has been so responsive and effective in resolving issues, even during weekends and nights; I will certainly share your kind words with our Maintenance Team.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

It’s a lovely experience living at…

It’s a lovely experience living at Ferrum. All the staff, including reception and maintenance staff are friendly and helpful :) The environment is good and transportation is easy.

3 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Yunhan,

Thank you for your fantastic review!
We're thrilled to know that you appreciate our friendly and helpful staff, as well as the convenient transportation and lovely environment at Ferrum. I will certainly pass on your kind words to our Resident and Maintenance teams.

Thanks,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Best Residents and Maintenance Team

Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative.

Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and carrying out the job in a timely fashion.

5 STARS TO THE GOLDEN TEAM IN FERRUM.

9 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Luke,

Thank you for the glowing review!
We are so fortunate to have such an incredible team who consistently goes above and beyond for our residents.
We are glad to hear that your experience with our Team was excellent and will be sure to pass your kind words onto them all.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Amazing staff and beautiful building.

Amazing staff and beautiful building.

5 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Guy,

Thank you for your lovely review!

We're pleased you enjoyed our building and found our team amazing!

Kind regards,
Petra, Resident Manager

Noté 1 sur 5 étoiles

Disappointing Deposit Return Experience

I was generally satisfied with my tenancy experience until it came to the deposit return process.

After moving out, I arranged and paid for a professional end-of-tenancy cleaning service. I returned my keys even earlier than the tenancy-end date to let them have time to check on the cleaning status.

Despite this, I was later informed of a proposed deduction from my deposit for cleaning-related issues. What I found particularly disappointing was that I was never contacted regarding any concerns about the cleaning standard and was not given an opportunity to address them.

As a tenant, I believe I took reasonable steps to fulfil my responsibilities and ensure the property was professionally cleaned before the tenancy ended.

I am currently pursuing the matter through the deposit dispute process and hope it can be resolved fairly. My advice to future tenants would be to keep detailed records, retain all receipts, and document the condition of the property thoroughly before moving out.

4 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Michael,

Thank you for taking the time to share your feedback.

We're pleased to hear that you were generally satisfied with your tenancy experience. We're sorry, however, that the deposit return process left you feeling disappointed.

To ensure fairness and transparency, all queries and disputes relating to deposit deductions are handled directly through the Tenancy Deposit Scheme (TDS) portal, where supporting evidence from both parties can be reviewed independently.

If you require any further assistance or would like to discuss the matter in more detail, please feel free to email residents@quintainliving.com. I would be more than happy to reach out and discuss your concerns further.

We appreciate your feedback and hope the dispute process leads to a fair resolution for all parties involved.

Kind regards

Greg - Resident Manager

Noté 5 sur 5 étoiles

The Resident Team are very helpful and…

The Resident Team are very helpful and kind always welcoming and making us feel comfortable especially Faysal,Jana,Anne and Omer have been quick to help with any problems we come across.

4 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Piotr,

Thank you for your kind words! We pride ourselves on having a welcoming and helpful team, and we're so glad, Jana, Anne and Omer were able to assist you.

We will be sure to pass your feedback onto the team.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

I have genuinely loved my time living…

I have genuinely loved my time living at Luna Quintain Living. From the moment I moved in, the residents team made the building feel like home. The environment is welcoming, safe, and well looked after, and the team are always friendly, helpful, and professional.
A special thank you to Ciara, who has always been so kind, supportive, and easy to speak to. She really goes above and beyond for residents and makes a big difference to the community.
The whole team has created one of the best living experiences I have had in the UK. Even my puppy was always welcomed and loved by everyone, which made the place feel even more special. I am only moving because I need to be closer to work, but I will really miss Luna, the team, and the community here.
Highly recommend Luna Quintain Living to anyone looking for a lovely place to live with an amazing residents team.

1 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Zhongshu, thank you for your wonderful review! We're thrilled to hear that you felt at home at Luna and that our Resident Team, especially Ciara, made such a positive impact on your experience. We will certainly pass on your kind words to her and the entire team. We wish you all the best in your new journey and hope you carry fond memories of your time here with us. Thanks, Daniel - Resident Manager

Noté 5 sur 5 étoiles

I’ve had a really good experience…

I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team.
They’re always quick to respond, friendly, and genuinely committed to keeping everything running smoothly.
Living here feels stress-free because of the the team. Really appreciate all the hard work they do.

3 février 2026
Avis spontané
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Réponse de Quintain Living

Hi Amir,

Thank you for sharing your positive experience at Ferrum!

Our team takes pride in providing exceptional service and creating a stress-free living environment for our residents. We are delighted to hear that you have had a great experience and we appreciate your recognition of their hard work.
We will be sure to pass your feedback onto the team.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

5 Star Staff

Have been with the community for a year and they never fail to give a excellent service. From residents to maintenance team all have been very supportive and friendly. Special mention to Lucian for going out of the way making us feel like home. Big thank you to Faysal, Jana and Anne for a very smooth move -in.

1 juin 2026
Avis spontané
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Réponse de Quintain Living

Hi Liza,

Thank you for your kind words!
We are so happy to hear that you have been pleased with our service and that our team has made you feel at home.
I will be sure to pass your feedback onto the wider team, with special mentions to Jana, Anne and Lucian.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

The mantainance team are extremely…

The mantainance team are extremely helpful and go above and beyond to address any issues we face.

30 mai 2026
Avis spontané
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Réponse de Quintain Living

Hi Ali,

Thank you for your glowing review!
Our Maintenance Team takes great pride in going above and beyond for our residents and your kind words will be shared with the team.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

Excellent Service!

29 mai 2026
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Réponse de Quintain Living

Hi Vasyl,

Thank you for your kind words! We are delighted to hear that you had an excellent experience with our service.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

It’s the Maintenance & Residence Staff that Make it Home

I’ve been living at Quintain Living - Ferrum for close to a year and my experience has been really positive. The building and facilities are excellent, but the standout for me has been the maintenance team.

They are consistently fast, professional, respectful, and dependable. Whenever something needs attention, they’re quick to find a solution and always handle things with care and respect when entering the apartment. It genuinely makes a difference living somewhere where the staff take such pride in what they do.

The maintenance team deserves real credit for creating such a welcoming and well-managed environment. Thank you all for your hard work.

29 septembre 2025
Avis spontané
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Réponse de Quintain Living

Hi Chesslyn,

Thank you for your wonderful feedback!

We're thrilled to hear that our maintenance team has made such a positive impact on your experience at Ferrum, and I'll be sure to share your kind words with them, especially with the team members who have been so dedicated to supporting our residents.

Kind regards,
Faysal - Resident Manager

Noté 5 sur 5 étoiles

What a great place to rent and call home!

Ferrum has great facilities and it is well maintained, but what sets it apart is the staff. Special shout out to maintenance team Andrea, Lucian and Carol, who always go the extra mile.

1 mai 2026
Avis spontané
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Réponse de Quintain Living

Hello,

Thank you for your kind words, we truly appreciate the feedback on your experience and are glad to hear that our maintenance team, have made a positive impact during your stay.

We are committed to providing excellent service and are thrilled to have such a reliable and friendly team on site.

Kind regards,
Faysal - Resident Manager

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