Rawlings Opticians & Hearing Care Avis 

1 651
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Rawlings Opticians and Hearing Care on 9th September for a follow-up on my hearing aid. I received wonderful service as always from Mike he's professional, welcoming, pleasant, and gives... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first visit to Rawlings, wish I had made the change-over years ago! Very efficient and friendly - Kim my optician made me feel at ease and didn't rush my appointment at all. No pressure to purcha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very thorough and caring eye tests at Bookham. The subsequent discussion re the new glasses that I required was also very thorough and helpful. There was no hard selling or if you buy today you g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Audiologiste
  3. Magasin d'appareils auditifs
  4. Optométriste

Écrit par l'entreprise

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 651)

482 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The staff at Stockbridge Rawlings…

The staff at Stockbridge Rawlings Opticians are always so helpful, professional & efficient. Fully recommend their services.

4 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Lovely feedback for the Stockbridge team, thank you!

Noté 5 sur 5 étoiles

Rawlings’ Ethics Shine Through—Uplifting and Excellent!

The care, professionalism, clear communications, and attention to detail, to make sure I received the best results, was moving to me, as an elder, in a world where so much is done for expediency and profit. The process, from the eye test to receiving my perfect new specs was more than just a regular duty to be done. It was very uplifting, rekindling my belief in kindness.

5 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

This is exactly the kind of feedback we love reading as it perfectly sums up the experience we want our customers to have! Thank you so much for sharing.

Noté 5 sur 5 étoiles

I visited the Croydon branch as I had…

I visited the Croydon branch as I had broken my glasses. Unfortunately Anna was unable to find an exact frame that would accept the current lenses after a considerable time checking stock and online, really pleased that all the staff went the extra mile to try and find a resolution.
Long story short, I had an appointment with David then I purchased my glasses, at all times the staff were exceptional.
Thank you Croydon Rawlings.

5 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased we could help Alan! Wherever we can Rawlings will always do everything we can to provide the best service, so glad to hear you felt this was the case.

Noté 5 sur 5 étoiles

The staff were friendly

The staff were friendly, polite, knowledgeable, informative and competent. What more can you need ?

31 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Sounds perfect! Thank you for sharing your kind feedback Helen.

Noté 4 sur 5 étoiles

I suffered wax in my ear

I suffered wax in my ear. I had a couple of visits to Rawlings, each time they were able to get some wax out, the last time they were able to remove a fare amount and my hearing is so much better. Yes I would recommend Rawlings, helpful and informative.

4 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Julie! It is a lovely feeling when you ear is clear and you can hear again.

Noté 5 sur 5 étoiles

Hearing review

As always, excellent professional and friendly treatment from Ryan at 12 month hearing review.

4 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Glad to hear it Ruth! Thank you for the 5-stars.

Noté 5 sur 5 étoiles

Very happy with my experience for an…

Very happy with my experience for an ear appointment. I felt comfortable and well looked after, and happy with the treatment. Will visit again and have already recommended it to friends.

3 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Charlotte! Much appreciated.

Noté 5 sur 5 étoiles

Consistently excellent experience

My experience over many years of attending Rawlings, Purley, has been consistently excellent. Simon (Optometrist) is incredibly patient, informative and reassuring, and the staff in the branch are friendly, helpful and efficient.

31 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Lovely feedback for Simon, I'm glad to see you feel like this Jane! Much appreciated and thank you for the 5-stars.

Noté 5 sur 5 étoiles

Prescilla is outstanding.

I saw Prescilla in your Purley branch under the urgent eye referal by my GP for a problem I’d had with my eyes. She was so thorough and kind and went out of her way to explain what she was doing. She put me at ease at what was a very stressful time for me. She was amazing.

28 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased to read this review, thank you! Priscilla is a wonderful optometrist so I'm not surprised to hear you agree.

Noté 5 sur 5 étoiles

Positive !

My experience has always been positive with accurate advice to find solutions, kind and polite people and efficiency in general.

31 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Sounds like every value we hold dear, so thank you so much for sharing Raffa!

Noté 5 sur 5 étoiles

Great service and care from Ant and his Team

I had a wonderful experience with Ant and his team in Banstead, in particular Mike who gave me a thorough hearing test and I left feeling expertly cared for, and a clear path to recovering my hearing loss. Congratulations Team Rawlings it’s rare to experience such genuine service. 🙏🙏

23 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for such a kind review Christopher! We really measure ourselves on providing this level of service, so it is great to hear Ant and the team at Banstead delivered for you.

Noté 5 sur 5 étoiles

Amazing with my son

Amazing with my son, helpful, and very patient. Would defiantly recommend.

23 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased your son had a positive experience Michelle! Thank you for choosing Rawlings and leaving us 5-stars.

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service , on time and most importantly brilliant digitalised records of eye health

1 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Glad to hear your lovely feedback, thank you Nadine!

Noté 5 sur 5 étoiles

Excellent

Excellent, friendly service. Convenient location which also helps. Will certainly be recommending Rawlings to family and friends

30 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for the review John! Really appreciate the recommendation.

Noté 5 sur 5 étoiles

Absolutely perfect

Absolutely perfect. Great service and good advice

29 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for your kind words Peter!

Noté 5 sur 5 étoiles

I have been using Rawling optitions for…

I have been using Rawling optitions for close to 20 years and have only received the best possible service. Many thanks
Urszula Smith

14 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for your support and loyalty Urzula! Really appreciate your kind feedback and 5-stars.

Noté 5 sur 5 étoiles

Competent and professional

I had a slight problem with one eye and was given a next day appointment where I received a thorough check up and helpful advice. The staff were competent and professional as always.

22 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Glad we could help Barbara! Thank you so much for the kind feedback and 5-stars.

Noté 5 sur 5 étoiles

Long term Rawlings client…

I have been served by Rawlings for many years, First in Winchester and now in Stockbridge which is a very convenient location for me. I see no reason to change. The staff are always helpful and professional.

10 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

That's what we like to hear, thank you so much Rosemary!

Noté 3 sur 5 étoiles

Excuses for changed appointment

The optician David was great as always.
However, when an appointment is made, and confirmed by rawlings in an email almost 2 months in advance I do not expect it to be changed without asking me just 2 days prior, and to a later day in the week.
Then to blame the computer.....mmm....the computer is as good as the information keyed in.
Very poor.

15 juillet 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So sorry to read this review as this is not the normal experience we'd hope for. If you could email more details to info@rawlingsopticians.co.uk I can look into this and hopefully get a full explanation. Once again apologies for the inconvenience this caused.

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