Rawlings Opticians & Hearing Care Avis 

1 656
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had earwax removed and was delighted with the professional and friendly service received. The room used was clean and well equipped and I could clearly see from the before and after pictures that all... Voir plus

Noté 5 sur 5 étoiles

My eye test at Rawlings was very comprehensive and the optometrist, Chi Lam, took the time to understand my needs. The prescription and advice was carefully considered. After five years of good use... Voir plus

Noté 5 sur 5 étoiles

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought Tomato glasses for my 5 year old son from Rawlings Opticians in Croydon and have been really impressed with the service, both during the initial fitting and afterwards. Choosing glasse... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Audiologiste
  3. Magasin d'appareils auditifs
  4. Optométriste

Écrit par l'entreprise

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 656)

487 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Seen on time

Seen on time. Polite professional staff.

10 juin 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Lovely feedback thank you Carol!

Noté 5 sur 5 étoiles

Rawlings - Ian Davis

I would like to thank Rawlings for the continued great care that they give me.
If I have any problems or concerns about my eyes, nothing is too much for their optometrists and staff. With my Vision Plan I feel secure in the knowledge that Rawlings' professional experts will scan and examine my "difficult" eyes as necessary.
Thank you again.

26 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you Ian! It was really nice to read this review as it is exactly the kind of feedback that sums up what we try to do every day.

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff - receptionist even cleaned my glasses while I waited. Appointment started on time. Optometrist friendly, calm and informative.I felt the examination was thorough even though I was an NHS patient. Fortunately there was no change to my prescription this time - and the practise did not try to sell me glasses anyway.

4 juin 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you for taking the time to leave such kind feedback for our Bookham branch Anne! Really appreciate the 5-stars.

Noté 5 sur 5 étoiles

Excellent service

Annual check with Simon as usual was thorough and he explained everything clearly and in layman's terms. No pressure to purchase anything. Have been my opticians for years and I'm very happy with them.

26 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you for your loyalty Alison! And thank you so much for the 5-star review.

Noté 5 sur 5 étoiles

Excellent children's eye tests

Thank you for the excellent children's eye tests on 26.05.26 in Stockbridge. The optician was skilled and experienced and made the whole experience smooth and child friendly.

26 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased we could help with everything Kat! Glad your child enjoyed their appointment.

Noté 5 sur 5 étoiles

I went for annual eye test and opt for…

I went for annual eye test and opt for a eye test and the special scan to seethe back of the eyes. Now days everything is so much easier and quicker getting results back quickly. The optician was very nice and to the point. I was very pleased with the results. I wanted to keep my frames which the optician said was fine. Just had the lens fitted into my frames. I was a little surprised at the cost for the lens.minusing the scan. I didn't think I paid much more for the completed thing 2years ago. But I guess everything has gone up. The staff were very friendly. I can now see a little clearer which is the main thing.

3 juin 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for sharing your experience Linda! The OCT scan is a sensible choice as it gives us a much more overall view of your eye health.

Noté 5 sur 5 étoiles

Excellent service for an annual eye…

Excellent service for an annual eye test. Thorough, professional and friendly. Useful discussion about changes and implications for glasses without any hard sell.

3 juin 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Wonderful feedback, thank you Dan! Providing a great service is always more important than a 'hard sell' so thank you for acknowledging that

Noté 5 sur 5 étoiles

Rawlings Opticians: a very positive experience

We had tried several local opticians over the years, and came late to Rawlings after some disappointing experiences.
I could not be more complimentary of my consulation. the testing was thorough, each stage explained and Helen was very patient and expathetic in her conduct of the examination: very different to what I received elsewhere. Consequently I have more confidence in the prescription I received this time, and buying new glasses on the back of it.

28 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

This is such a nice review to read John! We really appreciate you giving us the opportunity to show you what we can do and I'm glad we didn't disappoint. Thank you for the 5-stars.

Noté 5 sur 5 étoiles

Eye examination / New glasses

Eye examination was very thorough and in no way rushed. I also ordered new glasses and the measurements taken to endure a good fit were more thorough than I've experienced before. All of this in a professional and friendly atmosphere.

6 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Lovely to read, thank you Harry! We really appreciate your feedback and the 5-stars.

Noté 5 sur 5 étoiles

Eye test very good

Eye test very good. Choosing new glasses excellent.
Collection appointment given priority over a customer taking ages to choose their glasses. Much appreciated.

21 avril 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Happy to help, thank you Owen! Appreciate the kind feedback and 5-stars.

Noté 5 sur 5 étoiles

Always a friendly and professional…

Always a friendly and professional service. Simon is always friendly and attentive. Highly recommended.

26 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So nice to read your kind feedback about Simon, really appreciate it! Thank you Jon.

Noté 5 sur 5 étoiles

Urgent examination

Vicky and Helen dealt with an urgent issue promptly and effectively. I was given an early appointment and a thorough examination followed by referrals. Copies of test results were provided on request and were very useful at the hospital.

26 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased we could help Elizabeth! Sounds like Vicky and Helen did a great job, thank you for the 5-stars.

Noté 5 sur 5 étoiles

Great professional Opticians

Great professional Opticians - All staff friendly and professional from reception upwards. have been a client for over 30 years and they remain modern and relevant in a competitive space. They provide a very professional eye care service and clear explanation of their examination findings and practical advice.

20 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

This is such a nice review because it really encapsulates what we are trying to do! Thank you so much for leaving this feedback and the 5-stars.

Noté 5 sur 5 étoiles

I have been a customer at Rawlings for…

I have been a customer at Rawlings for about 65 years and I have always found them professional, up to date with various machinery, kind and thoughtful.

18 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

65 years! Wow, thank you so much Cliff, we really appreciate your loyalty and the 5-star feedback.

Noté 5 sur 5 étoiles

Service is still 5 star

We have been using Rawlings for more than 40 years. Pleased to say service is still 5 star when I went there this week after a gap of a few years.

21 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

This is so nice to hear, thank you Stephen! Thank you so much for choosing Rawlings for over 40 years.

Noté 5 sur 5 étoiles

Excellent service (as usual!)

I was given a same day appointment as I was concerned about some symptoms I was having. The receptionist was friendly and helpful. Helen the optician was, as ever, welcoming and reassuring, listened carefully to my concerns and was thorough and professional in her examination.

13 mai 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Lovely to read this feedback about your visit to our Bookham branch! Sounds like the team made a great impression and thank you for the 5-stars.

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