20 years with Resmed fantastic customer service .had many machines and masks, However latest F20 is rubbish ! Try reattaching the tube to the mask when it comes off . It requires the ability to feel... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Right now ResMed are lucky to get 1 stars after a third mask fail - a fairly new mask which has torn for some reason on the bridge of the nose position .This comes after previous failings strap... Voir plus
A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Voir plus
Vor 8 Tagen haben wir einen Gerätetausch in Auftrag gegeben - sehr dringend und das auch so kommuniziert! Auf Nachfrage vor 6 und 4 Tagen die Antwort bekommen, dass das Gerät noch nicht raus gi... Voir plus
À propos de l'entreprise
À propos de ResMed
Écrit par l'entreprise
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
Visit our website
Coordonnées de contact
3,5
Moyen
5 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The website was easy to navigate and…
The website was easy to navigate and the options are very clear. I love the subscription feature as it makes this expensive machine accessible to most budgets. The only thing I wish was different is that the AirTouch mask was an option for the machine subscription bundle.
30 avril 2023
Réponse de ResMed
Hi MNicke,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi John,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience and hope we see you again in future.
Sleep well,
ResMed Australia
Delivery was quick
30 avril 2023
Réponse de ResMed
Hi Joanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, quick experience and hope we see you again in future.
Sleep well,
ResMed Australia
your water chambers are faulty had to…
your water chambers are faulty had to buy 4 so far all leak in middle after 2 months have had no refund
29 avril 2023
Réponse de ResMed
Hello Errol,
Our Water Chambers do come with a 12 month manufacturer's warranty, so please ensure you are following the correct channels (contacting your supplier) if you have a problem with your ResMed products so we can arrange free replacements for you if applicable.
Sleep well
ResMed Australia
Your frequent erroneous communications…
Your frequent erroneous communications regarding payment difficulties are extremely annoying and attempts to discuss this were met with absolute intransigence from your representative.
8 juin 2023
Réponse de ResMed
Hello Paul,
Thank you for bringing your experience to our attention. We are so sorry that our service is not meeting expectations. We have taken your feedback on for future considerations and improvements.
If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
Wonderful Service
I found the Resmed staff member very helpful and so nice in providing me new parts and wonderful service 😀
19 mai 2023
Réponse de ResMed
Hi Paul,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The website purchase was hassle free
The website purchase was hassle free. The order was processed promptly and the order was fulfilled accurately
26 avril 2023
Réponse de ResMed
Hi Andy,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Happy sleeper
Hi, already replied to this review and was very happy with the service and items I requested
27 avril 2023
Réponse de ResMed
Hi Marijka
Thank you again for your review.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Leeanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
i have been dealing with a resmed…
i have been dealing with a resmed company for many years now.
when i have had problems with my machine they have been fixed quickly and loan parts have been available.
the products the company have supplied to me other than the cpap machine have been long lasting and of high quality.
i particularly like the new memory foam cushions.
they are softer on the face and the lumpy bridge of my nose and have fewer leak problems.
7 juin 2023
Réponse de ResMed
Hi Narda,
We are so thrilled to hear of your fantastic experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Quick and accurate delivery.
17 mai 2023
Réponse de ResMed
Hi Customer,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Great product
Great product and it has help me with my sleep disorder ..and great friendly service
17 mai 2023
Réponse de ResMed
Hi Michael,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Len,
We are so thrilled to hear of your great experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
On April 26
On April 26, I ordered a N20 classic frame (order no 9370518, and found I ordered the wrong stuff. I rang helpdesk who told me to return the item to resmed in person for refund. I returned it to Resmed in Bella Vista but I have yet receive my refund.
25 avril 2023
Réponse de ResMed
Hi Eric,
Thank you for taking the time to share your experience with us. We’re known to get things right, and we regret that you had a frustrating experience this time. Please contact us on info@resmed.com.au so our team can investigate further.
Sleep well,
ResMed
Great service
24 avril 2023
Réponse de ResMed
Hi Robert,
We are so thrilled to hear of your great experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Mark,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
The machine is great and benefits great…
The machine is great and benefits great too. Concerned about cost of continual replacement components.
24 avril 2023
Réponse de ResMed
Hi Aussie,
Thank you for taking the time to share this review with us and the community. We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Super fast and efficient.
25 avril 2023
Réponse de ResMed
Hi F S,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Fast delivery
15 mai 2023
Réponse de ResMed
Hi Dave,
We are so thrilled to hear of your prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Mick,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
ResMed Australia
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