Right Fuel Card Avis 

Our query has been dealt with speedily and efficiently.

Excellent service from Sanah, she went that extra mile to process my direct debit form.
Cannot thank her enough for her effort and time to make sure everything was up to date, she even helped me through my own phone as to send the documents.

Chris was extremely helpful talking me through the registering process.

Customer service amazing answerd all my question with ease still new yo the system and which stations will take my card but if im stuck i can ring my agent for help.

Jessica and her team helped sort out a problem with an account. She responded pleasantly, efficiently and promptly to both phone calls and emails which helped immensely and resolve the issue satisfactorily.

Had trouble finding what card suited my needs and Wes was super helpful in getting me sorted with my card highly recommend

Jessica dealt with query promptly and to a satisfactory outcome.

⭐⭐⭐⭐⭐

I would like to thank Wes for his excellent help with my fuel card application. He was extremely patient and professional, and he took the time to explain everything clearly, including how the card works. He answered all my questions and made the whole application process simple and straightforward.

Excellent customer service from Wes — highly recommended!

If you've used a fuel card before, you'll know the standard business model is to draw you in with low pricing then inch it up week by week. Until their ex VAT rate is a little bit less than a cheap pump price, so they look cheap but really make 20%.

What set these guys apart is that they will sign a contract that says they are on a fixed margin tied to a fuel index.... then ignore it and overcharge you. The first time they did this they fessed up and refunded £12k, the second time they played dumb, refused to refund and threatened debt collectors.

AVOID.

Edit following RFC reply -
RFC signed an agreement which dictated how they could change prices (eg their prices move as fuel prices move, but they can only make an agreed margin within those prices). They chose not to follow this agreement.

Stacie resolved my query immediately. Very prompt efficient service.

Had the pleasure of speaking with Kae Lauren today regarding an issue with my fuel card
She was so helpful and easy to deal with all her instructions were clear and informative keep up the good work

Thanks
Sandy

I was planning on closing my UK Fuels account because of recent price methodology however JADE my account manager was very proactive and provided a solution to my issue.
Very pleased with her professionalism

Jessica was extremely efficient and helpful in assisting me with raising the credit limits on our cards at a time when our own fuel supply was inaccessible and we urgently needed support.

I would highly recommend the excellent service provided by Jessica.

"I would like to express my heartfelt gratitude to your Customer Service Manager, Ms. Jade for the exceptional service provided. Throughout the process, Jade demonstrated incredible patience, truly listening to my needs and offering a highly personalized experience. Although the objective circumstances meant the final reduction in fuel prices was minimal, Jade genuine dedication and thoughtful care meant far more to me than the discount itself. This level of service is rare and truly commendable."

Wes Gleave is really helpful Guy. 10/10

We recently change our company name and Wes at head office was extremely helpful with setting up all our cards

had a really good experience with Right Fuel Card. Daniel was extremely helpful, professional and friendly throughout the process. He provided excellent customer service, answered all my questions and made everything simple and straightforward.

Thank you, Daniel, for your patience and support. I really appreciate your help and would definitely recommend Right Fuel Card to others. Excellent service! 👏