I only gave four stars because I received the products that I purchased. However, the paper towel holder is cheaply made but not cheaply priced. I was pretty disappointed in the lower quality. It isn'... Voir plus
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Lisez les avis des autres
I ordered a twisted metal candle holder. I received the same in a very timely manner, actually much quicker than I anticipated. And it arrived in good condition, packed well. Your website was easy... Voir plus
I love all the beautiful things I've purchased from River Chics. They are shown exactly what they are and show up beautiful. I did have a problem not receiving my full order. But when I brought it t... Voir plus
L'entreprise a répondu
The quality of some items was great. I returned an order and asked questions through the website and had quick results. I had to return an item and I am still waiting for my refund and an answer to my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
3,6
Moyen
99 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love these cast iron swans
Love these cast iron swans. I'm going to display on the front porch with a plant in the spring.
18 décembre 2025
Their Christmas décor collection is…
Their Christmas décor collection is stunning! I ordered a tree and several ornaments this year and everything arrived beautifully packed. The detail and craftsmanship are amazing. Will definitely be shopping again next season!
17 décembre 2025
Avis spontané
I received a candle that arrived…
I received a candle that arrived damaged. Too close to replace before Christmas. The owner called be and made everything right! Receiving a call was above and beyond what I expected.
15 décembre 2025
Avis spontané
Great products
Great products, great delivery- items delivered very well packed do no damage. Love the selection of products.
17 novembre 2025
Responded well answered my questions:I…
Responded well answered my questions:I recommend them
17 novembre 2025
Im setting up a new home and these…
Im setting up a new home and these little birds were the perfect addition to my book shelves.
3 novembre 2025
Worst customer service
Worst customer service. My sister sent me a gift and it was missing a lid. She called to request a return and man... what a nightmare! The company says they have a video of all packaging and that she wasn't telling the truth. After weeks of back and forth, she finally got a refund. I couldn't recommend this company. So many better companies out there.
30 juillet 2025
Avis spontané
Réponse de River Chic Designs
We’d like to clarify the situation for anyone reading. Your sister placed the order and both lids were included in the package. She sent us photos confirming this, and we also verified it through our packaging video footage. When she stated that you did not want the containers, the items were returned and we issued a full refund upon their arrival.
Since you were not the one who placed the order or communicated with us, it’s important to note that you did not personally interact with our customer service team.
Love the company!
3 novembre 2025
Réponse de River Chic Designs
We’re so happy to hear you loved your experience. Your support keeps our small business going, and we appreciate you more than you know!
Réponse de River Chic Designs
Thank you so much for the 5-star review! We’re thrilled that you’re happy with your purchase. Your support truly means everything to us—thank you for being such a wonderful customer!
Great service / Great items !
Edison Basket and Mantle Clock came within promised time frame. Love them both & both are exactly as pictured. I watch your site on Instagram, and will definitely order again !! Thanks !
3 novembre 2025
Réponse de River Chic Designs
Thank you so much for the 5-star review! We’re so happy to hear you love your order. We truly appreciate your support and hope to have the chance to send more beautiful items your way in the future!
Very pleased with the items I bought
Very pleased with the items I bought. Great prices and quality work. These were Christmas gifts and I'll be back to shop for myself later!
3 novembre 2025
Réponse de River Chic Designs
Thank you so much for the 5-star review! We truly appreciate your support. I hope your Christmas gifts are an absolute hit — your recipients are lucky to have you!
Lovely product and fast shipping!
2 novembre 2025
Réponse de River Chic Designs
Thank you so much for your 5-star review and for choosing to shop with us! 🥰
We truly appreciate your order, and it looks like you have another order on the way to go with your current reindeer — great choice, they’re going to look beautiful together! 🎄🦌
Thank you again for supporting our small business! 💛
Excellent!!!
Great quality at reasonable prices...plus really nice people behind the scenes. Highly recommended!!!
16 novembre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for the 5-star review! 💛
Your kind words truly mean the world to us — we always try our best to be helpful and kind, and it’s wonderful to know that came through.
We appreciate you more than you know. Thank you for supporting our small business!
Great quality and speedy delivery!
2 novembre 2025
Réponse de River Chic Designs
ChatGPT said:
Thank you so much, Janet, for the wonderful 5-star review! 🌟
We truly appreciate your support and kind words. We hope to have the opportunity to help you again in the near future! 💛
i’M SO IMPRESSED WITH THESE SOY WAX…
i’M SO IMPRESSED WITH THESE SOY WAX DOUGH BOWL CANDLES! tHE ECO-FRIENDEDIENTS AND WOODEN BOWLS MAKE THEM FEEL BOTH NATURAL AND LUXURIOUS. mINE BURNS EVENLY AND SMELLS AMAZING — IT’S NOW MY GO-TO HOME DéCOR PIECE. rIVER cHIC HAS OUTDONE THEMSELVES!
5 novembre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your dough bowl candle. Each one is hand-poured with care, and it makes us so happy to know you’re enjoying it. Thank you for supporting our small, family business!
I absolutely love my Rustic Dough Bowl…
I absolutely love my Rustic Dough Bowl Candle from River Chic Designs! The craftsmanship is beautiful — it fits perfectly with my farmhouse décor. The scent lasts for hours and fills my home with such a cozy aroma. You can tell these are hand-poured with care. Highly recommend!
4 novembre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for your 5-star review! We’re so glad to hear that you’re enjoying your candles — your kind words mean the world to us. We truly appreciate your support of our small, family business!
i was very happy with the quality of…
i was very happy with the quality of the dough bowl and the scent of candle i didn't get a chance light it up yet and the whole room already has in amazing scent. thank you very much
4 novembre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for your 5-star review! We’re so happy to hear that you’re loving your candle. Your support means so much to our small, family business — we truly appreciate you!
Fantastic Experience! And Product!
I placed an order for one of the incredible rocking horses. I had a tight timeline an emailed RC Designs with my concerns. I received a very prompt response and help. I received my horse 2 days later! This company was fantastic to work with and love my horse! I recommend and will definitely use again.
1 novembre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for your 5-star review! We’re thrilled you chose us and hope you love your rocking horse. Enjoy—and thanks for supporting our small, family business!
Fast shipping love the candle options
Fast shipping love the candle options
15 octobre 2025
Avis spontané
Réponse de River Chic Designs
Thank you so much for your 5-star review! We’re so glad to hear that you’re enjoying our candles — your kind words mean so much to us. Each one is hand-poured with care, and it makes us so happy to know you love them!
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