Motors on window failed after 3 months. It is impossible to get through to customer services and 9 months later I still don’t have a window that opens, it is going to cost approximately half the cost... Voir plus
L'entreprise a répondu
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Motors on window failed after 3 months. It is impossible to get through to customer services and 9 months later I still don’t have a window that opens, it is going to cost approximately half the cost... Voir plus
L'entreprise a répondu
Met Abbs and the team at the Home Building & Renovating show at the Excel centre in London. I was really impressed with the products and expertise as Abbs walked me through the roof light I am interes... Voir plus
Two fixed double glazed rooflights ordered. Expertly delivered in house. Now installed within a new standing seam zinc roof. Delighted and would happily recommend these rooflights to family and friend... Voir plus
L'entreprise a répondu
From our first discussions and meeting Leeban, Scott and the team helped us to achieve our vision of a large hinged slimline lantern, making their biggest yet for us. It looks stunning and works beaut... Voir plus
L'entreprise a répondu
Roof Maker design, manufacture and supply world class rooflights. Our unique, patented suite of products deliver the sleek innovation, quality and durability to transform your bold vision into breathtaking reality.
1 Pinfold Road Thurmaston , LE4 8AS, Leicester , Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Molly Thomas was fantastic for us.
quickly picked up and solved our issue with care and precision. co ordinated the correct teams to attend and repair within a very short period of time.
credit to her team.
We received a very friendly service once again in replacing the motor of our skylight to make it work again. Roofmakers were also honest enough to be in touch to let us know they had charged VAT twice by mistake and to check how they should refund us. Otherwise we would not have realised. Well done, Roofmakers!
Very quick turn around by Amari in logistics.
Lead time was 8 working days but I needed the lantern ASAP and he got it to me in 5!
First class.
I would like to thank Abbs Jamal for his patient guidance while arranging four roof lights for my attic extension.
Abbs always answers his phone quickly, is very well informed on all aspects of each product. He was exceptionally patient helping me make my decision.
Roof Maker produce clear high quality materials to support decision making, e.g., the installation guides. Abbs was very clear on how the price structure works and very professional throughout.
He clearly cares about his customers getting a good answer and understanding their options.
Highly recommended.
Great communication from Adam, knowledgeable and fabulous service.
Would highly recommend this company.
I found the service that Adam provided was very helpful and professional. Adam gave me all the information I needed to make an informed decision on which product was the best choice for our project. Great customer service!
Well looked after by Adam from first enquiry to placing order.
Adam was very helpful, clarified my technical queries and did his best to accommodate our needs.
Molly in the customer service department was very polite and understanding of my issue I had with my shattered glass and informed me of the next steps. Had to wait a while for a response but now all sorted finally
Very informative and friendly service, I ordered my rooflight through Tilly and she made it an easy process.
Tillie was very helpful and answered all questions. Very efficient and friendly service.
I had an issue with my skylight and every time I spoke to Molly she has been absolutely wonderful. She always kept me up to date about any sort of query I had with changing delivery dates or making sure I was happy once it had been delivered. Thanks so much Molly!
At the NEC saw your stand, impressed by Leebaan, he knows his stuff, will be my next purchase.
Leebaan was very helpful and insightful, would happily deal with him again
We attended the Grand Designs at the NEC and came across Roof-Maker Ltd. We had the pleasure of speaking with Leebaan, who is very professional with great knowledge. He clearly explained processes, standards of work and most importantly offered honest advice.
It was evident he takes great pride in his work. I look forward to working with you on my new project.
Brilliant service by Molly. Very professional,polite and friendly. Answered all my queries with ease. An asset to your company.
We met Leebaan at the NEC, he was extremely knowledgeable and gave us the confidence to place our order straight away. Great service.
Amari’s service is brilliant, friendly & helpful throughout which made my experience very pleasant. Surprised how smoothly everything went would definitely recommend his honest service.
Connor was amazing! He listened, sorted my issue quickly, and was really kind the whole time. Such a great experience
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