Had trouble with the system to pay so ended up doing a bank transfer. Staff great and the tech guy really helpfull. Due to amount ordered had free delivery and very quick, big issue with the delivery... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very quick delivery from order, packed well and all at a very competitive price. Would use again without hesitation.
L'entreprise a répondu
Purchased gravel grids twice now. Both times quick delivery and no issues. Communication was good.
L'entreprise a répondu
Amazing service and support. We placed an order for some materials for a small project and then Daniel explained their supply chain were struggling, with potential delays ahead. Spoke to Vanessa and b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Fournisseur de matériaux de construction
- Magasin de bricolage
- Magasin de rénovation
À propos de Roofin Online Store
Écrit par l'entreprise
At Roofin we offer nationwide delivery and everyday low prices on a fantastic range of roofing and construction materials online.
We're a well established and family run business, so when you purchase via the Roofin Online Store, you can rest assured that our customer service team will endeavour to help with your enquiry.
Coordonnées de contact
Unit 3,York Avenue, , BB4 4HX, Haslingden, Royaume-Uni
- sales@buildinstores.co.uk
- roofin.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Roofin Online Store
Hi Steve, Thank you so much for taking the time to leave this 5 star review :) Kind Regards Lorraine.
purchased facia board and gutters for…
purchased facia board and gutters for my property,customer service was great,
18 mai 2023
Avis spontané
Réponse de Roofin Online Store
Hi Rascul, Thank you for this fantastic 5 star review. We are thrilled that you are happy with the products you received. Kind Regards Lorraine :)
Ordered roofing sheets
Ordered roofing sheets
No delivery goes to clear amber group
Avoid at all cost
17 juin 2023
Avis spontané
easy to order
easy to order
got a phone call to confirm address as the delivery driver was lost met him at b and q car park and he followed me home
packaging damaged but contents ok
had to order extra tiles but
second order went smoothly
4 juin 2023
Réponse de Roofin Online Store
Hi David, Thank you so much for leaving this 5 star review. As a small family run business we truly appreciate the feedback. Kind Regard's Lorraine :)
Really good service done what they said…
Really good service done what they said they would do
4 juin 2023
Réponse de Roofin Online Store
Hi Stephen, Thank you so much for taking the time to leave this 5 star review. Kind Regards Lorraine :)
Réponse de Roofin Online Store
Hi Cynthia, Thank You so much for this fantastic 5 star review. Kind Regard's Lorraine :)
Roofing tiles
Website easy to move around and find the items you need. Excellent product and quality. fast delivery
31 mai 2023
Réponse de Roofin Online Store
Hi Lisa, Thank you so much for taking the time to leave this 5 star review. We update our website often to make it as easy as possible for our customers. Its really good to hear our customers find it easy to navigate and are happy with the products we sell. Kind Regard's Lorraine :)
All 👍 very good
31 mai 2023
Réponse de Roofin Online Store
Hi John, Thank you so much for taking the time to leave this fantastic review. Kind Regard's Lorraine :)
Réponse de Roofin Online Store
Hi William, Thank you so much for this fantastic 5 star review. Its wonderful to hear our customers have had great service while shopping with us at Roofin . Kind Regard's Lorraine :).
Best service
Best service , I couldn't ask for better. Elaine was a great help. Delivered when said and cheap as chips.
21 avril 2023
Avis spontané
Réponse de Roofin Online Store
Hi Steven , Thank you for taking the time to leave this 5 star review. We aim to offer the best price at Roofin for all our customers. Kind Regard's Lorraine :)
I needed tiles for my park home roof…
I needed tiles for my park home roof which weren't easy to find so I was very pleased to be able to purchase them from Roofin Online. They were delivered quickly and safely but I think the delivery charge of £36 for 6 tiles, was extortionate. I had a tarpaulin delivered on the same day from a different company which weighed more than the roofing tiles and postage was only £4.99.
There is no justification for charging this amount of money.
26 avril 2023
Réponse de Roofin Online Store
Hi, Thank you for taking the the time to leave your feedback.
I'm sorry you feel the delivery cost was high, unfortunately this delivery cost is set by our supplier and reflects the weight and size of these roofing tiles.
We do give all delivery cost up front before the order is placed, giving our customer's the opportunity to source materials locally if they don't wish to pay delivery costs. However, we always offer our lowest prices upfront, so even with delivery factored in, we are the cheapest place in the UK to buy Metrotile products from.
Many Thanks Lorraine :)
Restored my faith in online buying!
This is an unknown supplier and I was sceptical at first. The direct delivery took a bit longer, but Lorraine in customer services was an absolute star and did exactly what she said she would. I'm very impressed with the price I paid but also that there was instantly a helpful person there to help when I needed to speak to someone.
12 mai 2023
Avis spontané
Réponse de Roofin Online Store
Hi Sarah, Thank you so much for taking the time to leave this 5 star Review. We pride ourselves on providing great service and its fantastic to hear our customers feedback. Kind Regard's Lorraine :)
Easy to order & very quick delivery…
Easy to order & very quick delivery plus kept me informed with order processing & delivery times
26 avril 2023
Réponse de Roofin Online Store
Hi Mick, Thank you for taking the time to leave this 5 star review. It truly mean's so much to us all :) Kind Regard's Lorraine.
Happy Customer
Website easy to navigate. Customer service excellent. However, issues with delivery due to courier. Promp
t action by Customer Service and delivery received on the day in question, thanks to their efforts. Not an easy task on a Friday afternoon and Bank Holiday weekend. Thank you for all of your help.
27 avril 2023
Réponse de Roofin Online Store
Hi Sharon, Thank you for taking the time to leave this fantastic review, our team work hard to ensure our site is easy to navigate, we are glad to know the effort is appreciated at the customer side. Thank you :) Kind Regard's Lorraine.
I was told by the lady at Roofin I…
I was told by the lady at Roofin I would be notified before my delivery was due, however I wasn't and I wouldn't have chosen to leave the tiles on the street, but fortunately I'd just returned and was able to get things put in my garage. But as usual the lady at the help desk at Roofin was helpful with my order.
24 avril 2023
Great product delivered on time.
26 avril 2023
Réponse de Roofin Online Store
Hi Joanne, Thank you for taking the time to leave this 5 star review. It mean's a lot to us all at Roofin knowing our customer's have had a great experience while shopping with us :) Kind Regard's Lorraine.
Excellent store and will be back!
Excellent website, very efficient and speedy delivery. Thankyou!
25 avril 2023
Réponse de Roofin Online Store
Hi Nigel, Thank You so much for this fantastic review. We look forward to your custom again :). kind Regard's Lorraine.
Quick response to an issue
19 avril 2023
We've been very pleased with the…
We've been very pleased with the product, suiting our needs to make a grass and wild flower driveway . We've been happy with communication and prompt delivery.
25 avril 2023
Réponse de Roofin Online Store
Hi Jennifer, Thank you so much for taking the time to leave this 5 star review. We are thrilled that you are so happy with the Supagrid's you ordered :). Kind Regard's
Great service great delivery
23 avril 2023
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