Highly recommend!! The print quality is fabulous, the book cover is so beautiful & it came so quickly after ordering. Also the user interface of the website was so easy, it made designing our wedding... Voir plus
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Highly recommend!! The print quality is fabulous, the book cover is so beautiful & it came so quickly after ordering. Also the user interface of the website was so easy, it made designing our wedding... Voir plus
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Delivered a nicely finished book just it looked on the website during editing. Loses a star for two reasons... The editing on line is very limited, so if your favourite picture is not a suitable a... Voir plus
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I am beyond thrilled with our wedding album! The quality is incredible, and the finish is even more beautiful in person. It was the perfect first-anniversary surprise for my husband, we haven’t stoppe... Voir plus
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Great quality paper and print, love the high-quality finish. Rosemood has the best quality. I was worried by reviews complaining about delivery times but these must be from people who didn't read the... Voir plus
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Écrit par l'entreprise
12 boulevard Gisele Halimi, 44200, Nantes, France
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Very happy with my photo book. Excellent quality and has a lovely matt finish where so many are glossy. The photos are so bright and clear. I found the website very easy to use, easier than others I’ve tried. The postage took a long time as I was informed by customer services that it comes from France. Very swift delivery once it arrived in the UK though. Overall very satisfied and will no doubt use the company again.

Réponse de Atelier Rosemood
Excellent quality photo book. Thank you. It was so good that I ordered 3 more copies of the book.

Réponse de Atelier Rosemood
Excellent quality photobook. Really impressed. Would highly recommend and would definitely buy again. Many thanks!

Réponse de Atelier Rosemood
I’m very pleased with my album. It was easy to construct and punctual delivery.

Réponse de Atelier Rosemood
Beautiful product. Not cheap but I feel it’s worth the price I paid. Be sure to order well in advance of when you need it because it takes a little while to arrive, as per their website. I am really pleased with this lovely keepsake for my daughter’s 18th birthday. Thank you.

Réponse de Atelier Rosemood
Very pleased with the quality of the book. Once you get the hang of it, it is easy to master picture placement and using the style guides to create the album. My only small quibble is that the size of the print on the spine is too small and I could not find out how to make it bigger.

Réponse de Atelier Rosemood
Prints were excellent quality, not on usual photo paper but more like card

Réponse de Atelier Rosemood
I am currently working on my ninth Rosemood photobook, and I have been extremely satisfied with the quality of the books, which is second to none.

Réponse de Atelier Rosemood
Perfectly done and received.
I was short on time and they printed and shipped super quickly for me to receive it with no stress at all !

Réponse de Atelier Rosemood
Lovely book with an excellent service. I’m thrilled with it. Thank you

Réponse de Atelier Rosemood
Lovely album - felt that resolution / photos were dull in comparison to that online

Réponse de Atelier Rosemood

Réponse de Atelier Rosemood
The experience of putting together the book and and ordering was good, but unfortunately the print quality was a bit disappointing. It would be great if there were a few better paper options too!

Réponse de Atelier Rosemood
We spent a long time designing our album using the templates on the web-site. We are delighted with the end result - photos are of a high quality and the fabric cover and binding really well made. We also ordered a box to keep it in and are glad we did as it makes it extra special.
The only downside was the length of time our package took to get through customs but there’s no way to speed that up - you just have to wait. Once through it was tracked by Royal Mail.

Réponse de Atelier Rosemood
Beautiful book. Arrived on time despite the tracking suggesting otherwise. Would definitely order from again.

Réponse de Atelier Rosemood
Considering the price I paid, the quality does not represent good value for money, and I am unhappy with the product.

Réponse de Atelier Rosemood
I've used Rosemood twice, and the quality of the products is excellent but in my view their processes could be improved. :
1) I pushed the button on an order on a Friday night, and then immediately realised I needed to make some changes. The website is very clear that once an order is submitted it is final, so this is totally on me. However I find it very unlikely that my order went directly into production the moment I hit 'submit' and offering zero flexibility feels unnecessarily rigid as a policy.
2) I made a mistake with the page ordering. This led to there being several blank pages right in the middle of the book. Absolutely my mistake - but for a premium provider like Rosemood I'm surprised this wouldn't have triggered a quick email or call to say 'are you sure you want all these empty pages in the middle of the book?'
3) The lead time is long. This isn't Rosemood's fault, it's no doubt one of the many things we have Brexit to thank for. However the absence of communication during this period was very frustrating.
Summary: I would absolutely use Rosemood again but this latest order has left a slightly bitter taste when I've paid over £200 for a premium product.

Réponse de Atelier Rosemood
Lovely book good reproductions of pictures. Would use again😊

Réponse de Atelier Rosemood
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