Atelier Rosemood Avis 

190
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Would highly recommend Rosemood. I searched for ages trying to find a website where I could create a book that included a large amount of text and also photos, so I could create a eulogy / family memo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely appalling. Spent two days collating a beautiful goodbye booklet for a colleague. Then on purchase, found out the would not post to Northern Ireland. No prior warning given. Had to sort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with finished product that I constructed for mine & my husband’s 1yr anniversary. My husband is chuffed by it, plus family and friends are in awe of the book when they visit! Great quali... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a phonebook as a gift and loved it so decided to make some of my holidays - the quality is great and the website is very easy to use so will definitely be making more

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'articles de papeterie
  2. Boutique de cartes de vœux
  3. Service d'impression de cartons d'invitation
  4. Service d'impression de photos
  5. Prestataire de mariage

À propos de Atelier Rosemood

Écrit par l'entreprise

Here in Nantes, France, we design, create and print stunning stationery and personalised photo products in our very own studio to help you mark every milestone, remember every moment and tell every story.

We go above and beyond to make sure that your invitations, cards and photo books are worthy of the unforgettable moments they are designed to celebrate!

Artisanal know-how

The perfect blend of artisanal know-how and cutting-edge printing comes to life in our very own printing studio to guarantee the highest quality for your creations.

Your creations checked by our experts

Our professional proofreaders and graphic designers treat every order as if it were their own, proofreading your text, optimising the layout of your creation and retouching your photos!

A customer service team that goes the extra mile

Our customer service team is here to help you every step of the way and will go above and beyond to answer any questions you may have and to make sure that you are satisfied with your order.

New collections for every season

We have surrounded ourselves with talented independent designers, illustrators and passionate artists who work hand-in-hand with our design team to bring you on-trend collections season after season.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(190)

91 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles
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Réponse de Atelier Rosemood

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of your product.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Absolutely beautiful!

The photo book I had ordered for my mother in-law's 70th birthday was absolutely beautiful. The quality of the book was far beyond what I was expecting. I am so grateful for the care and expertise put into creating such a lovely piece that she loves so much and will cherish forever. I researched thoroughly before choosing Atelier Rosemood to create this piece and I certainly made the right choice. The online tool to personalise and create the design of the book is easy to use and I was happy to be able to preview and edit the design continuously throughout the process to make sure I had exactly what I wanted before sending off to print. The finished product was perfect! Materials are of the highest quality, the book was well presented and packaged and the recipient is over the moon with it, as was I! I would highly recommend Atelier Rosemood to anyone looking to create a memorable gift and I will definitely be back in the future to create more. Thank you!

31 janvier 2026
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Réponse de Atelier Rosemood

Thank you so much for your wonderful review! We’re thrilled to hear that the photo book for your mother-in-law’s 70th birthday exceeded your expectations and that she loves it.
It’s fantastic that you enjoyed using our online tool to personalise and preview your design, and that the quality of the materials and presentation met your hopes. Your kind words and recommendation mean a lot to us, and we can’t wait to help you create more memorable gifts in the future!
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Incredible quality and photo upload…

Incredible quality and photo upload system totally customisable. So pleased with my wedding album thank you

24 février 2026
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Réponse de Atelier Rosemood

Thank you so much for your kind feedback! We’re thrilled to hear that you’re pleased with your wedding album.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Selecting pictures was easy

Selecting pictures was easy. The end product looked perfect. One slight criticism is that some of the photos couldn’t resize but that doesn’t justify a drop in rating as the end product was excellent.

6 mars 2026
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Réponse de Atelier Rosemood

Thank you for your positive feedback! We’re delighted to hear that the final product met your expectations and that you found selecting the photos easy.
We appreciate your note about resizing limitations and will keep it in mind as we continue to improve. We’re glad it didn’t impact your overall experience!
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Fabulous company

Fabulous company. Ordered both thank you cards and wedding albums and both are stunning. Had a few issues with the first print of the albums but the customer service was 10/10 and they arranged reprints very quickly. Couldn’t be happier with them!

17 décembre 2025
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Réponse de Atelier Rosemood

Thank you for your wonderful feedback! We’re so glad to hear that you love your wedding albums and thank you cards.
We’re pleased that our customer service could quickly resolve the initial issue with the albums and that you’re happy with the final results. Your warm words mean a lot to us!
Kind regards,
The Rosemood Team

Noté 1 sur 5 étoiles

Very inflexible about delivery

Very inflexible about delivery, first consignment never found, second eventually sent after many emails and calls. Quality of product OK but not exceptional

6 mars 2026
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Réponse de Atelier Rosemood

Thank you for your feedback.
We’re sorry to hear that your delivery experience was frustrating. Losing a first consignment is of course not the experience we want our customers to have, and we understand that the follow-up process with several emails and calls was inconvenient.
We’re glad that the replacement order eventually reached you and that the product met your expectations, even if it did not fully stand out to you. Your feedback about the delivery process is valuable and will be shared internally so we can continue improving our service.
Kind regards,
The Rosemood team

Noté 5 sur 5 étoiles

5*****

The wedding album I ordered was a surprise for my wife, for valentines. It was such a lovely touch, and the album is absolutely fantastic! Top quality. Honestly can not rate it enough.

14 février 2026
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Réponse de Atelier Rosemood

Thank you so much for your lovely feedback. We’re delighted to hear that you’re happy with the wedding album and its quality.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Very satisfied

Great quality paper and print, love the high-quality finish. Rosemood has the best quality. I was worried by reviews complaining about delivery times but these must be from people who didn't read the text while you're going through checkout as it was very clearly explained! The photo album ended up arriving on the earliest day forecasted by Rosemood. Great experience all around. And they have strict EU-complying privacy policy around your photos which I think is great! Not like other companies which if you look at the fine print can't completely guarantee your data will remain yours and yours only.

13 février 2026
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Réponse de Atelier Rosemood

Thank you for your thoughtful feedback. We’re delighted to hear that you’re happy with the paper, print quality and overall finish of your photo album.
It’s also great to know that the delivery timing matched the estimate given during checkout and that you had a smooth experience.
Thank you again for your kind words.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Great quality book

Great quality book. Shame it doesn’t have an ISBN!

6 mars 2026
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Réponse de Atelier Rosemood

Thank you for your feedback. We're glad to hear that you’re happy with the quality of the book.
Our photo books are personal products and therefore do not include an ISBN. We still appreciate you taking the time to share your thoughts.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Stunning photo books

Stunning photo books that are easy to make and amazing quality! We now make one each year! The linen cover, embossed writing and the photo quality is perfect.

6 mars 2026
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Réponse de Atelier Rosemood

Thank you so much for your lovely feedback. We’re delighted to hear that you create a photo book with us each year. That’s the nicest compliment! It’s wonderful to know you enjoy the fabric cover, the embossed title, and the photo quality.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

I left a previous review on a Rosemood…

I left a previous review on a Rosemood photobook I have purchased and it wasn't so positive. It turned out that the issue was the type of paper I selected for my book. Laura, the CS rep who followed up on my review, very politely offered a solution to my problem and I must say, I am not only impressed with her service and the way my issue was dealt with, but also with the result. I can now say with confidence that I would order again with Rosemood, this time I will choose the satin paper though.. it makes all the difference!! Thank you Laura for your great support, it speaks volume of the way the Company takes care if its clients! Well done :)

3 mars 2026
Avis spontané
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Réponse de Atelier Rosemood

Thank you so much for giving us another chance and for sharing this update.
We’re truly delighted to hear that you’re happy with the final result and that the satin paper made all the difference. Your kind words mean a great deal.
It means so much to know you’d order with us again. We truly appreciate your trust and support.
Kind regards,
The Rosemood Team

Noté 5 sur 5 étoiles

Postage tracking unclear but fantastic product

Postage tracking is a little unclear but once I realised it was being shipped from France this made sense. The product is of beautiful quality, and getting the gift box kept it in good condition as well. I’ve had so many compliments on the book, from people who’ve used other services and been disappointed so I would definitely recommend Rosemood!

10 décembre 2025
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Réponse de Atelier Rosemood

Thank you so much for your thoughtful feedback!
We’re glad the quality of your book and the gift box met your expectations and kept everything safe. Thank you as well for your note about the tracking. We truly appreciate it.
It means a lot that you would recommend Rosemood, and we’re delighted to hear you’ve received so many compliments!
Kind regards,
The Rosemood Team

Noté 4 sur 5 étoiles

I absolutely approve of a no plastic…

I absolutely approve of a no plastic policy - but in unfortunately in the wet UK - my book wrinkled a tiny bit where it was left standing by my letter box (it wouldnt fit). I'm not sure what the solution could be.
Everthing has been easy to use and of good qualiry.

2 mars 2026
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Réponse de Atelier Rosemood

Thank you so much for your kind review and for supporting our no-plastic policy. We really appreciate it.
We’re very glad to hear you were happy with the quality and ease of use. However, we’re sorry that your book was slightly affected by the wet weather. We completely understand how this can happen in the UK climate. We’ll reach out to you directly to find a solution.
The Rosemood Team

Noté 5 sur 5 étoiles

Lovely Photo Album

Lovely Photo Album. Very good quality, and photos all came out very well. I think uploading the photos and organising them can be a bit complicated. But generally a very good experience

2 mars 2026
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Réponse de Atelier Rosemood

Thank you for your thoughtful review!
We’re delighted to hear that you’re happy with the quality of your photo album and that your photos came out beautifully. We appreciate your feedback about the uploading and organising process. We’re always looking for ways to make it even easier.
We’re glad overall that you had a very good experience, and we hope your album brings you lots of joy!
The Rosemood Team

Noté 5 sur 5 étoiles

Really lovely finished product.

Really lovely finished product.

23 février 2026
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Réponse de Atelier Rosemood

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the finished product.
The Rosemood Team

Noté 5 sur 5 étoiles

Premium Quality Photo Albums Worth the Wait

I ordered two Foil Stamped Title albums (Square L, Smooth Matte paper), and I have to say I’m very pleased. The build quality is top-tier, and the photo print quality is excellent. The album editor itself is very good and intuitive to use. I’d definitely give it 5/5.

The printing and delivery took 11 days, and there wasn’t much opportunity to track the shipment. However, as I wasn’t in a hurry, it simply arrived one day (a nice surprise). For me personally, this didn’t reduce my satisfaction with the product quality at all.

I honestly recommend this format for preserving memories.

20 février 2026
Avis spontané
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Réponse de Atelier Rosemood

Thank you so much for your wonderful review!
We’re thrilled to hear that you’re so pleased with your Foil Stamped Title albums. It’s fantastic to know that everything met your expectations.
We appreciate your patience with the delivery and are glad the albums arrived safely, even if tracking was limited.
Kind regards,
The Rosemood Team

Noté 2 sur 5 étoiles

Communication regarding delivery was…

Communication regarding delivery was inadequate, resulting in a lot of needless confusion and frustration. I wouldn't order from them again, as it's been a real hassle. Customer services were not very helpful at all.

5 février 2026
Avis spontané
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Réponse de Atelier Rosemood

We’re really sorry to hear about your experience and apologise for the frustration caused by the lack of clear communication regarding your delivery. This is not the level of service we aim to provide, and we understand how disappointing and stressful this must have been.
If you’re open to it, we’d appreciate the opportunity to look into your case in more detail and see if there’s anything we can do to make things right. Please feel free to contact us directly with your order details.
Kind regards, 
The Rosemood Team

Noté 5 sur 5 étoiles

There was a problem with my delivery…

There was a problem with my delivery and the team helped to solve the problem and make an exception - not many companies do this
Thank you to the team

16 décembre 2025
Avis spontané
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Réponse de Atelier Rosemood

Thank you for taking the time to share your experience with us.
We are pleased to hear that we were able to meet your expectations.
Kind regards,
Mouna
The Rosemood team

Noté 5 sur 5 étoiles

Amazing quality photo books

Amazing quality photo books – I create one every year and on year 8 now! And I love the photo book online tool, it's so easy to use and miles better than any of the other websites i've used before

11 décembre 2025
Avis spontané
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Réponse de Atelier Rosemood

We're happy to hear that you love the quality of our photo books and find our online tool easy to use! Thank you for your continued support and for sharing your positive experience with us.
Kind regards,
The Rosemood Team

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