Atelier Rosemood Avis 

190
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Would highly recommend Rosemood. I searched for ages trying to find a website where I could create a book that included a large amount of text and also photos, so I could create a eulogy / family memo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely appalling. Spent two days collating a beautiful goodbye booklet for a colleague. Then on purchase, found out the would not post to Northern Ireland. No prior warning given. Had to sort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with finished product that I constructed for mine & my husband’s 1yr anniversary. My husband is chuffed by it, plus family and friends are in awe of the book when they visit! Great quali... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a phonebook as a gift and loved it so decided to make some of my holidays - the quality is great and the website is very easy to use so will definitely be making more

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'articles de papeterie
  2. Boutique de cartes de vœux
  3. Service d'impression de cartons d'invitation
  4. Service d'impression de photos
  5. Prestataire de mariage

À propos de Atelier Rosemood

Écrit par l'entreprise

Here in Nantes, France, we design, create and print stunning stationery and personalised photo products in our very own studio to help you mark every milestone, remember every moment and tell every story.

We go above and beyond to make sure that your invitations, cards and photo books are worthy of the unforgettable moments they are designed to celebrate!

Artisanal know-how

The perfect blend of artisanal know-how and cutting-edge printing comes to life in our very own printing studio to guarantee the highest quality for your creations.

Your creations checked by our experts

Our professional proofreaders and graphic designers treat every order as if it were their own, proofreading your text, optimising the layout of your creation and retouching your photos!

A customer service team that goes the extra mile

Our customer service team is here to help you every step of the way and will go above and beyond to answer any questions you may have and to make sure that you are satisfied with your order.

New collections for every season

We have surrounded ourselves with talented independent designers, illustrators and passionate artists who work hand-in-hand with our design team to bring you on-trend collections season after season.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(190)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent quality all round

Excellent photobook, high quality covers and the print quality is magazine level. Very impressed. My only negative would be that the page editor is not very user friendly, but a bit of patience and time is all you need.

30 mars 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your feedback, and we're glad you're happy with your book and its quality! I'll forward the editor feedback on to our user experience team, and we look forward to working with you again soon!

Kind regards,

The Rosemood team

Noté 2 sur 5 étoiles

Overall great but 2 misaligned pictures.

Brilliant quality photobook however it appears I accidentally moved 2 of my selected images when previewing my photo book so now have 2 images of the top of the head of my daughter's head which is frustrating. Gutted this wasn't spotted and for the price of the book would have expected this to be raised prior to printing so slightly disappointed. All images were correct when I checked on the laptop but completed my order on the app on my phone and I must have moved the images then when previewing the book then. The rest of the photobook is brilliant though, pity it's so expensive to reorder for the sake of 2 misaligned pictures. The book did spend a few days in customs too but that's no fault of the company.

2 avril 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there,
Thank you for your feedback. We are glad that you're happy with the quality of our photo books, and we greatly appreciate your understanding regarding the customs checks.

Our retouching and review service includes proofreading of text less than 500 words, and an automatic retouching of your photos to help achieve a true-to-life recreation of your photo's colouring.

The placement of your images is a very personal element, and we take the confirmation of your order as validation that your design is as you'd like it, and ready to print.

Of course, we know that accidents can happen, and one of our customer service team will be in touch to find out more about your layout and how we might be able to help.

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

So happy with my photo book order

So happy with my photo book order, expectations were very well managed in advance of the big day (got it a week early, amazing), editorial upheld comical inputs, customer service teams very responsive and helpful. The quality of paper and packaging really high-end and I feel proud to be giving this as a gift to a loved one. Thank you team!

23 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Just received my order of baby ‘thank you cards’ and am over the moon with them. I’ve ordered with Atelier Rosemood before & the quality is consistently excellent.
Really great value for the quality & finish.
Thanks so much!

23 mars 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there,

Thank you so much for sharing your experience! We're thrilled to be able to provide this special service to you, and we hope to work with you on many a project in the future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Stunning photo printing and albums

I would highly recommend Rosemood. I have just done my wedding album and 5 family albums. All beautiful presented and printed. The quality is excellent. I’m over the moon with all of them. I chose linen for the wedding one, the box I picked with it is also lovely. The ordering and updates were also all a good experience. Thank you so much.

19 mars 2023
Avis spontané
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Réponse de Atelier Rosemood

Thank you for your kind words, and it's heart-warming to hear you're enjoying your very special order of albums. We look forward to helping you with similar projects in the future, and to offer the same service!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Great customer service

Great customer service! Very responsive! And my wedding invitations were exactly what I was looking for - simple, sweet and elegant.

15 mars 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there,
Thank you for your kind words about our service, and we're happy to have been able to help with your refined invitations!

We hope to work with you again soon!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

My wedding invites and guest book were…

My wedding invites and guest book were beautiful. Always delivered in time and with great customer service!!

2 mars 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there,
Thank you for your feedback, and we're glad we could be of service! We look forward to helping with any future paper projects, and we're glad we could help you make your big day special!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

I will highly recommend using the…

I will highly recommend using the services of Atelier Rosemood. The quality is amazing, delivery time is so quick. I am really impressed. The linen which was used to cover of the album is extraordinary.

27 février 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi There,

Thank you very much for taking the time to leave us a review! We're thrilled you enjoyed your Rosemood experience, and we look forward to offering the same service to you and your loved ones in the near future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

A great company and a gorgeous photobook!

A great company and a gorgeous photobook! Really happy with the quality of the book and presentation/gift box. The team are really helpful, friendly and prompt via email with any support needed and the fact they proof check your photos and will proofread any text is fantastic too! The book designer software crashed on me once or twice at one point but I don't know if that was more my issue than their software and I soon got the hang of saving regularly. Nice user friendly interface. Would definitely use again and recommend!

22 février 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there, thank you very much to have taken the time to leave us a review! We are over the moon that the photo book that you received has met all of your expectations and beyond! Moreover, if we can be of any further assistance in the future, please, do not hesitate to reach out. The Rosemood Team

Noté 5 sur 5 étoiles

Picture quality is amazing

Picture quality is amazing. App is so easy to use and the quality of the end product is just wow. Will be using again.

21 février 2023
Avis spontané
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Réponse de Atelier Rosemood

Hi there,

Thank you for leaving us such a glowing review! We are very happy to hear everything was to your liking, and we look forward to helping with future photo projects!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Great way to put your memories together…

Great way to put your memories together and easy to use!
Took me a few weeks but I could save it every time I did a new page or worked on it!
Over all really good experience.
Love the book so much thank you!

8 février 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your kind words, and it's a thrill to be able to help you bring these photo projects to life!

We look forward to the next one!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Perfect

Great service, great quality. Second kid, second purchase and I wouldn't want to use any one else!

7 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality product and service

The quality of my book is exactly what I hoped for. And the service is really good. I had an issue, but it was quickly resolved, so I’m really pleased. This is my go-to place for premium photo books now.

26 janvier 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for taking the time to share your experience, and we're very happy to hear that your Rosemood experience was just as we'd hoped.

We look forward to working together in the near future, and as always, we're available to answer any questions you may have.

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Excellent service, quality product

Excellent service, excellent communication. Ordered our wedding invitations from rosemood and the quality was excellent at a very very reasonable price. Thank you all so much.

24 janvier 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

On behalf of the whole of Rosemood, we'd like to say you're very welcome, and we'd like to extend a hearty 'thank you' to you for placing your trust in us, and for this opportunity to help you realise some beautiful stationery.

We look forward to helping with future paper projects, and we're available if you have any questions!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Most beautiful designs

Most beautiful designs, excellent customer service, easy to use to adjust and create own invitations. It arrived really fast. Most importantly stylish, tasteful and simply beautiful invitations.

19 janvier 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your kind words, and we're glad we could help you with your beautiful photo project! We look forward to many more in the future!

Kind regards,

the Rosemood team

Noté 5 sur 5 étoiles

Beautiful printing and lovely paper…

Beautiful printing and lovely paper stock. Was nervous about the final product living up to the images on the website but wasn’t disappointed ☺️

17 janvier 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for sharing your experience, and I'm glad we could live up to your expectations!

We look forward to maintaining this high standard, and we can't wait to work with you again in the future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Very happy

Delivery was fast, I got to organise my own wedding photos in a way I wanted them and it was lovely to sit an look through with my husband this morning, it brought back some memories 😊 I ordered a flat fold book, it was the perfect size for us

7 janvier 2023
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for entrusting this precious project to us! We're very glad to have been able to help bring these memories to life, and we look forward to many more special projects to come!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

So happy with the book I ordered

So happy with the book I ordered! The quality is fantastic and it was a really easy, user friendly experience pulling everything together. I will definitely use them again.

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The quality is amazing

The quality is amazing! Everything was awesome! Thanks a lot

21 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,
Thank you for your feedback, and we're glad we could help you with your order! If there's anything else we can do for you, please let us know!

Kind regards,

The Rosemood team

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