Atelier Rosemood Avis 

190
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Would highly recommend Rosemood. I searched for ages trying to find a website where I could create a book that included a large amount of text and also photos, so I could create a eulogy / family memo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely appalling. Spent two days collating a beautiful goodbye booklet for a colleague. Then on purchase, found out the would not post to Northern Ireland. No prior warning given. Had to sort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with finished product that I constructed for mine & my husband’s 1yr anniversary. My husband is chuffed by it, plus family and friends are in awe of the book when they visit! Great quali... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a phonebook as a gift and loved it so decided to make some of my holidays - the quality is great and the website is very easy to use so will definitely be making more

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'articles de papeterie
  2. Boutique de cartes de vœux
  3. Service d'impression de cartons d'invitation
  4. Service d'impression de photos
  5. Prestataire de mariage

À propos de Atelier Rosemood

Écrit par l'entreprise

Here in Nantes, France, we design, create and print stunning stationery and personalised photo products in our very own studio to help you mark every milestone, remember every moment and tell every story.

We go above and beyond to make sure that your invitations, cards and photo books are worthy of the unforgettable moments they are designed to celebrate!

Artisanal know-how

The perfect blend of artisanal know-how and cutting-edge printing comes to life in our very own printing studio to guarantee the highest quality for your creations.

Your creations checked by our experts

Our professional proofreaders and graphic designers treat every order as if it were their own, proofreading your text, optimising the layout of your creation and retouching your photos!

A customer service team that goes the extra mile

Our customer service team is here to help you every step of the way and will go above and beyond to answer any questions you may have and to make sure that you are satisfied with your order.

New collections for every season

We have surrounded ourselves with talented independent designers, illustrators and passionate artists who work hand-in-hand with our design team to bring you on-trend collections season after season.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(190)

91 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely friendly & helpful .

22 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

We're glad to hear you enjoyed your interactions with our customer service team, and we appreciate you taking the time to let us know! We hope to be of service in the future, and we remain at your disposal for any questions you may have regarding future personalised stationery projects.

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Absolutely over the moon…

Absolutely over the moon with our photo album. The design process was really straightforward and easy to navigate. Communication was brilliant throughout delivery and the parcel arrived today exactly as promised. The quality is even better than I hoped, the pictures look incredible, even better than they did on the screen. I’m so happy I will definitely be using you again and recommending to friends. Thank you for what I know will be the loveliest gift for my grandparents.

21 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service and Superb Product

Excellent customer service - a real person at the end of the telephone! The end product - a hardback photo book with a linen cover - is stunning, beautiful quality. We ordered one for one of our top clients and I know it will be received very well.

21 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The best Photo Books

Beautiful Books is one of the best companies for photobook prints!!! Highly Recommend.

20 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your kind words! We're glad to hear you appreciated our service, and we look forward to helping you realise many a photo project in the future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

As a professional Designer, one of the best online photo books i've purchased. It's great to find and online company who cares about quality and service.

It was so easy to create an album online, your telephone support and delivery service was just spot on. The packaging on arrival was just lovely and really appreciated too. The print and paper quality is a really really good compared to other's iv'e tried, which as a Designer myself is really important to me. Thank you for a really pleasant shopping experience and I will be back again to try more products. I've also recommended you to my colleague who is a Photographer and may like to use you as a professional service for Wedding albums.

6 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for sharing your experience, and we are very happy to have been able to help you realise this fulfilling photo project!

We greatly appreciate you not just publishing your review here, but also sharing your experience with your loved ones. We appreciate your efforts to help us build a better, flourishing service that continues to improve!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Great product

A great product. Beautifully presented. Great communication throughout.

2 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your kind words, and we're glad we were able to provide a smooth, enjoyable service. We look forward to offering you the same experience in the near future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Everything was handled brilliantly

Everything was handled brilliantly. Despite all the difficulties with delivery, printing and delays, the cards are there: beautiful. Special kudos to the customer service team as well who was really fast, reliable and helpful. This made the process as smooth as possible considering!

8 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Thank you very much for your review, and the very kind words embedded within. We greatly appreciate your patronage, and we're thrilled your cards were to your liking. We hope to deliver a smoother experience the next time you order with us, and we look forward to helping you realise more cards of equally high calibre.

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

New baby cards

I received the most precious baby cards today. The service at Rosemood is implacable. The team went above and beyond to help me create a thank you card that will always be treasured. The quality is outstanding.

28 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

We're thrilled that we could help you bring your special baby cards to fruition, and we hope to help again soon in the future. All the best thanking your loved ones, and we wish you all the luck possible for this exciting times ahead!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

The whole process was amazing

The whole process was amazing. Design stage on the website was so easy and versatile, delivery was fast, and the end product is so beautiful. I can't believe the quality for the price.

1 décembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Thank you very much for your kind review! We're glad you enjoyed your first experience with us, and we look forward to helping realise future personalised photo projects!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

WOW WEDDING MAG!

Oh my god, where do I start? I really wanted a cool wedding magazine and did a little digging and stumbled across Rosemood. It has very competitive pricing and, although some reviews were a little bit off, I decided to bite the bullet and give it a go. It's editing tool I found easy to operate, and I loved the different templates you could use to make it truly your own and unique. My wedding mag came out at £80 (about 80 pages), which is a little steep for a softcover, but when you think about £1 a page it's really quite reasonable for a special thing like a wedding mag.

WOW is it gorgeous. The finish is exceptional and I did not get any tax upon receiving because it was a under £130 order so ignore those reviews. The quality is exceptional and they offer 25% off additional identical orders, which I'm tempted to order in case the soft cover gets damaged, which I guess it is more prone to.

All in all, amazing experience and would defo recommend using!

30 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

Thank you for your kind words, and we're thrilled to hear you enjoyed your experience realising your softcover photo book with us. We really appreciate your feedback, and we look forward to helping you realise many a project in the future!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

My annual advent calendars

It's an annual tradition now to make my advent calendars with Rosemood for the family and friends. Fantastic quality and zero hassle from ordering to delivery.

24 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,

We're glad we can help you celebrate your special holiday season, and we look forward to helping you in many years to come! Thank you for your kind words. We'll share them with the team, and we wish you and yours a wonderful festive end to the year!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

So thrilled with my photo book!

Today my beautiful photo book arrived and I am so happy with the results!
The quality is fantastic and the craftsmanship is exquisite.
The Rosewood team were very helpful and quick at getting back to me with my queries.
The whole process was easy to follow on their website and my book arrived carefully wrapped and promptly.

23 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Easy to order, prompt delivery, well packaged.

Easy to order and prompt delivery. Nicely packaged. I would use them again.

22 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi Nikki,

Thank you for your feedback! We're thrilled to hear you have enjoyed your Rosemood experience, and we look forward to working with you again on your future personalised stationery projects!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Beautiful advent calendar

I ordered an advent calendar for my mum, it is beautiful. The photo quality is brilliant, and the advent calendar is perfect. It was so well packaged, not a dent on it! I will definitely be ordering another.

22 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi Kerry,

Thank you for your review, and we're thrilled to hear you're happy with your advent calendar! We look forward to helping you realise more beautiful paper products in the future, and we wish you and your family a wonderful holiday period!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

So elegant!!!

Ordered from here a few times and I always love my product!! Looks so elegant! Really pleased!

21 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi Kirstie,

Thank you very much for your kind words! We're thrilled to be able to provide a service that provides you with a quality product and a pleasant experience!

We look forward to working with you on many projects to come!

Kind regards,

The Rosemood team

Noté 5 sur 5 étoiles

Beyond thrilled with our wedding album

Beyond thrilled with our wedding album! The team were quick to respond to requests and the finished product is to a very high quality. The online build platform was very easy to use and we got our album in a week.
Thank you so much!

14 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Beautiful cards to choose from

Beautiful cards to choose from and easy to upload photos to add to the Rosemood pre-designed card options. Their delivery is quick even though it's from Europe, but bear in mind that if your order is over £135 you may have to pay import tax. The cards are still worth the extra!

8 novembre 2022
Avis spontané
Logo de Atelier Rosemood

Réponse de Atelier Rosemood

Hi there,
Thank you for taking the time to share your experience, and we're thrilled to hear you're happy with your Rosemood experience. Customer satisfaction is at the heart of what we do, and we're happy to hear we were able to help you realise your perfect, personalised invitation. We hope to have the chance to work with you again in the near future!

Kind regards,

The Rosemood team

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