Ruby Energy Avis 19 811

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had outstanding debts for a previous property that was being chased for by another debt company. Susan Noonan took on my case and she has been an absolute diamond, understanding, caring, very friend... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If you would like your business taken to the verge of bankruptcy, your mental health to severely decline and your life pretty much fall apart sign up to Ruby energy. Debt collectors and gas disconnec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience calling Rugby Energy today. I was assisted by a staff member named Meeks, who was incredibly helpful and professional. She answered all my questions clearly and handled my co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called today to report the reading of our Electricity and the person who take my call is Joseph a polite man and very nice to talk too. He knows Customer Care and I will rate him 10 out of 10. Good... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Écrit par l'entreprise

Welcome to Ruby Energy Ruby Energy is the UK’s leading independent energy supplier, rooted in Fleetwood, Lancashire. We’re dedicated to empowering SMEs nationwide with bespoke energy solutions. As champions of progress, our foundation is built on innovation, adaptability, and a human touch. We understand the unique challenges faced by small and medium-sized enterprises, and our mission is to ensure businesses thrive through tailored energy strategies. We’re here to support those who dream big; the risk-takers, innovators and drivers of industry. With Ruby Energy by your side, you can expect the exceptional, with tailored services that enable businesses to propel forward.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

20 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

Lily gave great service

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Mr. Rashid,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Lily dealt with my query today and was…

Lily dealt with my query today and was very helpful and understanding.

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Sarah,

Thank you for taking the time to share your experience with us. We’re glad to hear that Lilly supported you professionally and with care. Your kind words mean a great deal, and we will ensure your feedback is shared with her.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Spoke with shivonne

Spoke with shivonne , very helpful and answered all questions

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Dear Victoria,

Thank you for your 5-star review. We’re absolutely thrilled to hear that Sjivonne made such a positive impression during your interaction with us. It truly means a great deal to our team, and your review motivates us to continue delivering exceptional service.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

I talked with Asi on 7th april.her…

I talked with Asi on 7th april.her services are so great.its not the first time i discussed issue with Asi its my second time experience with her.she guides me so well.Thank you for your support.

7 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Kainat,

We truly appreciate your feedback and are delighted that Asi made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Great service thank you linda

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Nahro,

Thank you for your 5-star review and for recognising Linda. We’re thrilled to hear she provided exceptional service and addressed your query effectively. Your feedback is invaluable in helping us maintain high standards, and I’ll be sure to pass your kind words along to her.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Good customer service

Great customer service

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Farrakh,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Kind regards,

Keenan S.

Noté 4 sur 5 étoiles

Sandy thanks for your service

Sandy thanks for your service

9 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Zorar,

Thank you so much for your 4‑star review. I’m really glad to hear you had such a great experience with Sandy. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Good efficient

Good efficient

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Vicki,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

The man I spoke to today regarding my…

The man I spoke to today regarding my salon L&N couldn't cath his name sorry, but very helpful, explained everything with ease to solve our problem. Thank you

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Naomi,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Call centre hopefully helped resolve…

Call centre hopefully helped resolve our issues.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning David,

Thank you so much for your 5‑star review. We really appreciate your feedback and are glad to hear that our team were able to assist you. We hope everything has now been fully resolved, and we’re always here if you need any further support. Thank you for taking the time to share your experience!

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Smooth and Professional First-Time Experience

Great experience as a first-time customer. The process was handled professionally, everything was clearly explained, and the team were very helpful. Would definitely recommend.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Chris,

We truly appreciate your feedback and are thrilled to hear you had such a smooth and professional first‑time experience with us. It’s great to know the process was clearly explained and that our team were helpful throughout. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Really helpful

Really helpful, sorted out the problem straight away. Muneeb, thank you.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Rebecca,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with Muneeb. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Curtis was so helpful and made the…

Curtis was so helpful and made the process very easy and fast. i would highly recommend.

Thank you

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning The Hair Extension Shop,

Thank you for your 5‑star review. We truly appreciate your feedback and are thrilled to hear that Curtis delivered helpful service and made the process easy for you. It’s wonderful to know you’d highly recommend us. Thank you again for taking the time to share your experience.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Smart meter help

The lady i spoke to was very helpful with my query regarding our new smart meter readings.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Repton,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Linda was very pleasant and efficient.

Linda was very pleasant and efficient.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello H & H Ltd,

Thank you for your 5‑star review. We really appreciate your lovely feedback and are thrilled to hear that Linda was both pleasant and efficient. It’s great to know she delivered such a positive experience.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Fatima was super helpful.

Fatima was super helpful.

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Carly,

We truly appreciate your feedback and are delighted that Fatima made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Lovely lady called Asi who helped me…

Lovely lady called Asi who helped me resolve the issue. Very patient friendly and good fun.
Very good experience 👍🏻👍🏻

8 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Moo,

We really appreciate your feedback and are so pleased to hear that Asi was able to help resolve the issue for you. Her patience, friendly approach, and positive energy are exactly what we strive for. Thank you for sharing your experience, we’re glad it was such a positive one.

Kind regards,

Keenan S.

Noté 4 sur 5 étoiles

Pleasant well mannered lady

7 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon John,

Thank you so much for your 4‑star review. I’m really glad to hear you had such a great experience with us. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Lilly was very helpful

Billy was very helpful

7 avril 2026
Avis spontané
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Réponse : Ruby Energy

Dear Chris,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear Lilly provided helpful service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Very analytical and helpful

7 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Peter,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

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